The economy is
signalling a small but certain improvement in the
economy, and the Whale Cottage Portfolio is
benefiting from its special winter and spring rates,
as well as its 2009/2010 summer rate freeze, which
is set at the 2007 level. The Women’s Day long
weekend has been very good for business.
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Whale Cottage
is in party mode, and celebrated its 13th
birthday of Whale Cottage Hermanus
over the Women’s Day weekend. Whale Cottage
Hermanus was the first Whale Cottage to
open, on 9 August 1996, and is now one of
four guest houses in a unique portfolio. We
thank all our guests who have supported us
so loyally, as well as our loyal tour
operators, suppliers and staff. |
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Whale Cottage
Franschhoek is one of a number of hotels and
guest houses in Franschhoek that was selected by
Edward Nathan Sonnenberg, South Africa’s largest law
firm, to host 300 of its staff and their family
members over the Women’s Day weekend.
In the spirit of the Women’s Day weekend, we salute
all the women of South Africa, who are often the
backbone of their businesses and homes, but keep in
the background, and do not always receive the
recognition they deserve. Chris von Ulmenstein
Owner, Whale Cottage Portfolio |


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Cape Town novel marketing |
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UK
blockbuster
novelist
Penny
Vincenzi
has
included
Cape
Town in
her
latest
750-page
book,
“The
Best of
Times”,
which
was
launched
in Cape
Town
last
month.
Speaking
at the
book
launch
lunch,
organised
by the
Cape Times
and
Wordsworth, Vincenzi
explained
that no
experience
or
information
she
gathers
is lost
to her
books.
Vincenzi
and her
husband
had
visited
Cape
Town for
a
previous
book
launch.
The new
novel
refers
to two
of the
characters
visiting
Cape
Town for
a
medical
congress,
staying
at “the
Vineyard:
a
five-star
wonder
nestled
just
below
Table
Mountain,
with
rambling
showpiece
gardens,
complete
with
giant
tortoises
and
incredible
flowers,
and a
superb
spa”,
going up
Table
Mountain,
driving
along
Chapman’s
Peak to
Cape
Point,
visiting
the
townships,
going
out to
Robben
Island,
and then
leaving
Cape
Town on
the Blue
Train,
travelling
to
Pretoria,
from
where
the
couple
flies to
the
Kruger
National
Park.
Cape
Town’s
popularity |

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as a tourist destination should increase due to the reference in the book, given the success Vincenzi
has in
her book
sales,
selling
millions
of
copies.
Her
books
hook the
reader
in, and
are
“utterly
unputdownable”,
as the
cover of
the book
says
accurately. |
The City
of Cape
Town and
the FIFA
Local
Organising
Committee
(LOC)
have
signed a
Service
Level
Agreement,
for Cape
Town to
host the
FIFA
Final
Draw on
4
December,
reports
www.goal.com.
The
Final
Draw
will
determine
which of
the 32
teams
play at
which
venues.
The
Final
Draw
will
take
place in
the Cape
Town
International
Convention
Centre,
and is
to be
attended
by 2 000
guests
and 800
media
representatives,
and is
to be
broadcast
in 200
countries.
The
Final
Draw
will be
a
week-long
event
featuring
a number
of
activities
staged
by
FIFA,
the
Organising
Committee,
the City
of Cape
Town,
the
Western
Cape
Provincial
Government
and all
the
local
Host
Cities,
says
Danny
Jordaan,
the LOC
CEO.
“The
Final
Draw in
Cape
Town is
a
critical
date and
an
important
milestone
for us.
And we
could
not find
a better
city in
which to
host it.
Cape
Town’s a
wonderful
location
and its
Greenpoint
Stadium
is a
landmark,
one of
the best
in the
world,”
he
added.
“The
FIFA
Confederations
Cup has
really
shifted
the mood
world-wide.
Where
people
once
questioned
and
doubted,
we’ve
now
reached
a
position
where
people
are
looking
forward
in
anticipation
and
excitement
to the
FIFA
World
Cup in
South
Africa,”
said
Jordaan.
FIFA’s
Secretary
General
Jerome
Valcke
rated
South
Africa
as 8/10
on its
readiness
to stage
the 2010
World
Cup from
11 June
to 11
July
next
year,
reported
the
Cape Times. FIFA
President
Sepp
Blatter
downsized
the
score to
75 % at
the
conclusion
of the
Confederations
Cup. The
FIFA
rating
was
based on
the
country’s
organisation
and
hosting
of the
Confederations
Cup.
“The
organisation
from the
LOC has
been
really
top
class.
What is
more
pleasing
is the
players
are
returning
to their
countries
with a
good
opinion
of South
Africa,
the
people,
fans,
stadiums,
hotels,
and
training
facilities.
That is
the best
advert
we could
hope
for”,
Valcke
said.
Blatter
added
that the
Confederations
Cup had
been
well run
and that
FIFA is
looking
forward
to a
“hugely
successful
2010
World
Cup”,
reports
the
Cape Times. Blatter
has
personally
visited
President
Barack
Obama,
to
invite
him to
attend
the
opening
or
closing
crèremony
of the
2010
World
Cup.
Blatter
said
that he
hoped to
give
South
Africa a
score of
10/10 in
2010.
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FIFA has
announced
that
South
Africa’s
favourite
soccer
noisemaker,
the
plastic
vuvuzela
“trumpet”,
will not
be
banned
for the
2010
World
Cup,
despite
heavy
criticism
of the
noise it
makes
from
journalists
and
players.
Blatter has agreed that it is a noisy instrument, but said: “But that is what African and South African football is all about - noise, excitement, dancing, shouting and enjoyment. When we go to South Africa, we go to Africa. |
It is
noisy.
It is
something
else
than in
the rest
of the
world.”
Spanish
star Xabi
Alonso
said:
”That
trumpet?
It is
not
nice. I
think
Fifa
should
ban it.
It’s not
really
distracting,
but it’s
not a
nice
sound to
hear”,
reports
The
Times.
Brazilian Robinho
complained
about
the
noise,
saying
that he
could
not hear
the
instructions
from his
coach
when
they
played
the
United
States.
A South
African
soccer
fan was
quoted
by
USA
Today in
saying
that the vuvuzela
is ”a
part of
my
life”.
Another
said:
“This is
our
voice.
We sing
through
it”!
Spanish
Santi
Cazorla
said:
”It’s
true
that
they
make a
lot of
noise,
but
we’ll
just
have to
get used
to
them”.
South
Africa
was on
the
world
stage
twice in
July,
with the
help of
Nelson
Mandela.
Mandela’s
tribute
to the
late
Michael
Jackson
was read
at the
start of
the
memorial
music
service
in
honour
of
Jackson
in Los
Angeles.
Mr
Mandela’s
statement
to the
Jackson
family
was as
follows:
"Dear
Jackson
family,
It is
with
great
sadness
that we
learnt
of the
untimely
death of
Michael
Jackson.
Michael
became
close to
use
after he
started
visiting
and
performing
in South
Africa
regularly.
We
became
fond of
him and
he
became a
close
member
of our
family.
We had
great
admiration
for his
talent
and that
he was
able to
triumph
over
tragedy
on some
many
occasion
in his
life.
Michael
was a
giant
and a
legend
in the
music
industry
and we
mourn
with the
millions
of fans
worldwide.
We also
mourn
with his
family
and his
friends
over the
loss of
a dear
friend.
He will
be
missed
and
memories
cherished
of him
for a
long
time.
Be
strong,
Nelson
Mandela"
Whilst
the
46664
Mandela
Day
concert
had a
low key
presence
in South
Africa,
it was
sold-out
in New
York on
18 July,
and was
a good
marketing
coup for
South
Africa. Stevie
Wonder,
Alicia
Keys,
Chris
Chameleon,
Will.i.am,
Jesse
Clegg,
Gloria
Gaynor,
Dave
Stewart,
Aretha
Franklin,
the
Soweto
Gospel
Choir,
Cyndi
Lauper,
Queen
Latifah,
Carla
Bruni-Sarkozy,
Yvonne
Chaka
Chaka,
Zucchero,
Josh
Groban,
Freshlyground,
Jesse
McCartney,
and
Sipho
“Hotstix”
Mabuse,
were
some of
the
artists
who
performed
at a
sold-out
Radio
City
Music
Hall
concert
in aid
of the
fight
against
HIV/AIDS.
The
Western
Cape has
been
less
affected
by the
credit
crunch
than
Gauteng,
the
Eastern
Cape and
the Free
State,
reports
Cape
Business
News.
Since
2004 the
Western
Cape has
shown
the
highest
level of
growth,
and in
the 12
month
period
ending
February
2009 the
economic
decline
in the
region
(- 7%)
was
lower
than in Gauteng
(-16%)
and the
Eastern
Cape (-
15 %).
Factors
to the
benefit
of the
Western
Cape are
that it
does not
have a
mining
industry,
which
has been
severely
affected
by the
credit
crunch;
it has
fewer
job
losses
and a
broader
base of
business
sectors;
its
agricultural
sector
is
diversified;
manufacturing
is
diversified,
with
little
involvement
in the
depressed
motor
industry;
and
last,
but not
least,
the
tourism
industry
is
larger
and
stronger,
and is
attracting
visitors
from
Southern
Africa
who are
not
travelling
overseas
this
year.
Professor
Wolfgang
Thomas
from the
Stellenbosch
Business
School
advises
businesses
“to not
panic”
due to
the
credit
crunch,
and sees
it
bottoming
out
soon.
A joint
‘Strategic
Destination
Marketing
Plan’ by
Cape
Town
Tourism
and
Cape
Town
Routes
Unlimited
was
discussed
in July,
to
eliminate
the
duplication
of
marketing
activity
between
the two
tourism
marketing
bodies,
at a
meeting
to focus
on the
growth
of
visitors
to Cape
Town and
the
Western
Cape,
and to
ensure
that
tourism
withstands
political
changes.
Cape
Town
Tourism’s
mandate
to
market
Cape
Town has
been
extended
by
another
year,
Cape
Town
Tourism’s Mariette
du
Toit-Helmbold
announced.
The
statement
released
by the
City and
the
Province
included
the
following:
“The
opportunity
to find
a
lasting
solution
to
manage
tourism
for
destination
Cape
Town and
the
Western
Cape has
never
been
better.
There is
a need
for all
spheres
of
government
to work
together
so that
an
environment
can be
created
for
business
and
residents
to work
in
partnership
with us.
We have
given
the
mandate
to the
officials
to
jointly
develop
a
lasting
solution
for
tourism
marketing.
It is
important
that the
solution
is able
to
withstand
changes
in
political
leadership
and
ensures
no
duplication.
The Fifa
2010
World
Cup is
around
the
corner
and we
should
not
allow
this
opportunity
to be
missed.
The City
will, in
the
meantime,
continue
to use
CTT to
provide
Destination
Marketing
and
Visitor
Services.
The
timeframe
for
developing
a
sustainable
model
will be
nine
months
and the
key
focus
will be
on how
to best
increase
the
number
of
visitors
to Cape
Town and
the
Western
Cape”.
British
Airways
has
confirmed
that its
prediction
that
South
Africa
will be
its most
popular
long-haul
destination
has been
proven
correct.
The
airline
has
increased
its
market
share to
the
country
by 4 %
by
increasing
the
number
of its
flights,
to
Johannesburg
in
particular,
at a
time
when the
credit
crunch
has
reduced
the
airline’s
capacity
on other
routes,
says an
article
in
Business
Report.
The
airline’s
Ashley
Cowen,
General
Manager
for
Africa
and
Asia-Pacific
for the
airline,
says
that it
has
achieved
“fairly
good
passenger
loads”,
utilizing
special
offers.
The
Confederations
Cup and
the
British
and
Irish
Lions
rugby
tour
created
good
additional
support
for the
airline.
Two
celebrities,
David
Hasselhoff
and
Orlando
Bloom,
were
spotted
in Camps
Bay in
July,
reported
the
Life
is
Savage blogsite.
Orlando
Bloom
was
spotted
at Cafe
Caprice,
one of
Camps
Bay’s
hottest
spots,
while
David
Hasselhoff
was
spotted
joining
a game
of
volleyball
in a red
swimsuit
on Camps
Bay
beach.
Camps
Bay is
one of
the most
desirable
locations
for
tourists
to stay
in Cape
Town -
it has
beautiful
views, a
selection
of 25
restaurants,
two
hotels
and a
collection
of top
guest
houses
and B &
B’s, and
is 10
minutes
to town
and 15
minutes
to the
V&A
Waterfront.
A 2010
World
Cup
soccer
team is
tipped
to take
over the
Twelve
Apostles
Hotel
outside
Camps
Bay next
year,
and the
sportfield
at Camps
Bay High
School
will be
the
training
ground
for that
team,
reports
People’s
Post.
Team
representatives
from
Spain,
Denmark,
Brazil,
Argentina,
France
and
Japan
have
paid
site
visits
to the
school.
The
final
announcement
about
the team
that is
to stay
in Camps
Bay will
only be
made
after
the
final
draw
takes
place in
Cape
Town in
December.
The
school’s sportfield
will be
upgraded
to be as
close as
possible
to the
quality
at the
Green
Point
stadium.
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Table
Mountain
has made
the top
list of
the
“mountains
and
volcanoes”
list in
the
New7Wonders
of
Nature,
and is
one of
the top
77 sites
selected
from
over 261
participants
from
around
the
globe,
reports
News24.
Cape
Town’s
icon,
Table
Mountain,
beat
fellow
category
contenders
Mount
Everest,
K2 and
Mount
Fiji in
round
two of
the
international
competition
that
relied
solely
on votes
from the
public.
It
needed
to be
ranked
in the
top 11
of its
category
-
mountains
and
volcanoes
- to
carry on
in the
competition.
Other
categories
include
seascapes,
lakes,
islands,
ice
formations,
waterfalls
and
forests.
The
official
New7Wonders
of
Nature
list
will be
announced
in 2011. |

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Restaurant openings defy credit crunch |
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RESTAURANT OPENINGS DEFY CREDIT CRUNCH
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A number of new restaurants have
opened in Cape Town in the past
few months, and they have
overshadowed the few recent
restaurant closures, which
included Nova, with Top Ten chef
Richard Carstens, and Joubert in
Hermanus.
New restaurants include The
Eastern Food Bazaar, which has
opened in the old Wellington Fruitgrower’s building, on the
corner of Darling and Adderley
Streets, and serves
value-for-money Indian foods;
Bravado, an Italian restaurant
in the previous Melissa’s in
Green Point; an Indian
restaurant Bhandaris in Tokai;
the bistro Cafe Sociale in
Woodstock; a fusion restaurant
Cheyne’s in the City Bowl; and
Kassia and Figg, a deli and
health shop in Kalk Bay.
A trendy new steakhouse to open
in the city centre, in Heritage
Square, is HQ, where you can eat
anything you like as long as it
is a salad, a sirloin steak, and
chips. One does have a choice of
dessert and wines however. The
restaurant belongs to the owners
of Caveau, in the same building.
For a review, click
here.
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In the Helshoogte Pass between
Stellenbosch and Franschhoek the
chic Delaire Graff Estate
restaurant has opened with chef
Christian Campbell at the helm.
It offers fine-dining at its
best, and will be an interesting
counterpoint to Tokara directly
across the road, and could be a
further threat to Franschhoek’s
reputation as the Gourmet
Capital of South Africa. See the
review
here. |
In Franschhoek Fyndraai has
opened as a truly South African
restaurant on the Solms-Delta
wine estate. See the review
here. Well-known chef
Reuben Riffel has opened a
Reubens branch in Robertson, in
the new The Robertson Small
Hotel. It is housed in the
Zandvliet building, a National
Monument built in 1909, reports
wine.co.za. The hotel belongs to
Tim Rands of Franschhoek, who is
one of Reuben Riffel’s partners
in the Reubens Franschhoek
restaurant.
A restaurant set to open in
October in the new Cape Quarter
extension in De Waterkant is
Vanilla, belonging to Nigel and
Simon Newhouse of Tuscany Beach
in Camps Bay. Boldly they are
opening a 180-seater fine-dining
restaurant in the new top
one-stop design and decor centre
on Somerset Road. Matthew
Gordon, owner of Haute Cabriere
and the French Connection and
co-owner of Cotage Fromage, is
the consultant chef for the new
restaurant. It will sport a baby
grand, and will serve musical
treats as well.
Balducci’s in the V&A
Waterfront has radically amended
its menu, now in a small
magazine size format and
carrying ads for its suppliers’
products, and has a strong
Italian flavour, strengthening
its heritage with more pizza (27
unique combinations to choose
from, ranging in price from R 59
- R 75) and pasta, retaining its
antipasti starters and salads,
its seafood, steak (R 130 for a
fillet), and expensive desserts
(R 49 - 59). A non-Italian
addition is a range of burgers,
from R 55 for a classic to R 75
for a luxury lamb burger and
guacamole, with other burger
variations including ostrich,
chicken, vegetarian, swiss
cheese, bacon guacamole, and
gorgonzola. The new menu looks
far less pretentious than
before, and is more comfort
food-orientated, to suit the
credit crunch times.
Caviar is the third outlet to be
opened by the industrious team
owning Beluga and Sevruga
restaurants, in De Waterkant and
the V&A Waterfront
respectively. Having just opened
as a retail outlet in the V&A
Waterfront, next to Vida e’ Caffe, Caviar does not live up
to its name in terms of the
image its brand name represents,
nor in terms of its stock sold.
The unimaginatively designed
mini-deli has a number of
fridges with a higgeldy-piggeldy
selection of vacuum-packed steak
and other meat cuts; of
delicious pates; cheeses;
flavoured butters, a selection
of desserts; a selection of
salads, all with the base
ingredient of pasta and a few
bits of duck or chicken;
colddrinks; oh, and a few
containers of caviar! The prices
appear reasonable, at around R
20 a dessert portion, and R 30
for the salads. It is hard to
see a focus in the outlet. Two
staff members seem uncertain
about how to deal with
customers. There is so little
space, that two staff seem one
too many. As a customer one is
not sure if one may look at and
open the fridges oneself. No
pricelist is available - the
staff say it may be finalised in
mid-August. It would appear
that the ‘Caviar Group of
restaurants’ will be the
company’s collective name, a
branding problem when one of the
outlets carries the same name,
and is not a restaurant at all,
even though a few tables and
chairs allow one to eat the
products there and then,
probably out of the plastic
containers. Nothing encourages
one to sit down.
Col’cacchio is collaborating
with six top chefs in raising
funds for the Red Cross
Children’s Hospital. For every
‘designer’ pizza sold, created
by a different chef each month,
R 5 goes to the Hospital fund.
Franschhoek chefs who are
supporting this worthy cause are
Reuben Riffel and Margot Janse
from Le Quartier Francais. Other
top chefs include Philippe
Wagenfuhrer, chef patron of Top
Ten restaurant Roots in
Johannesburg; Mike Bassett,
owner of Myogo, Ginja and Shoga
restaurants in Cape Town; Citrum
Khumalo (owner and chef at
Asidle catering in
Johannesburg); and Rudi
Liebenberg (new executive chef
at the Mount Nelson Hotel in
Cape Town).
A number of Franschhoek
restaurants are offering good
value winter specials, including
Cotage Fromage: 10 % off main
course if have two courses for
lunch; Genot: 3-course set menu at R
150; Grande Provence: 2-course
lunch and dinner R 150,
3-courses R 195 and 4-courses R
240 Mondays to Saturdays; Haute Cabriere: 2-course set
menu Monday - Friday lunch, and
Friday and Saturday evenings, R
100 per head ; and Reubens:
2-course set menu at R 130 and
3-course set menu at R 150. For
a full list of Franschhoek
restaurant specials, click
here.
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SA joins New World Wine Alliance |
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An alliance of New World wines,
including South Africa but excluding
Australia, has been formed for wine
marketing purposes, reports
The
Sunday Times.
South Africa, Argentina, Chile, New
Zealand and California will package
themselves jointly at international wine
trade shows, as the New World Wine
Alliance, thereby combating the strong
European presence at such shows. The
first exposure of the new wine marketing
Alliance will be at the Prowein trade
fair in Germany in March next year. The
trade fair attracted 35 000 delegates
from 50 countries, 3 200 exhibitors and
1 000 journalists this year. Not only
will the Alliance exhibit jointly, but
it will also use the platform to offer
seminars and talks by leading wine
retailers, academics, growers and
producers. Su Birch, CEO of Wines of
South Africa, said: ” Although we are
all competitors, we are confident of the
potential to further advance the New
World’s share of the global wine market
by working smarter in these difficult
economic times”.
The Vignerons of Franschhoek appear to
not have been affected by the recession,
the majority stating that their wine
sales have increased relative to the
same period a year ago. Dieter Sellmeyer
of Lynx Wines: “Non-cellar door wine
sales locally come mainly from
restaurants and from mail campaigns and
neither of these have suffered – in fact
restaurant business is up, which may
partly have to do with the evolution of
the brand. We have never done a lot
through retail outlets as the
competition there is massive and yes,
cut-throat.”
Haute Espoir, Rickety Bridge Winery, La
Motte, Stony Brook Vineyards, Graham
Beck Wines and Vrede & Lust also all
report increased wine sales, and it
would not appear that the visitors to
the Franschhoek wine estates are trading
down in their wine purchases, as was
claimed in a recent article in the
Cape Times.
Dana Buys from Vrede & Lust describes
how he has enhanced wine sales at his
estate: “Our sales are significantly up
over last year. I think it is due to our
wines improving and a strong focus on
direct wine sales. Direct sales are
important with more customers buying to
drink at home versus while eating out.
Our wines are priced well relative to
the quality. We have significantly
upgraded our cellar door team and they
have done a great job building the new
wine club and getting our European
eStore sales humming”
Graham Beck Wines’ Etienne Heyns
attributes their sales success to his
cellar door staff: “Our staff makes a
point of providing our visitors with
extra hospitality and superb attention
during such times when relatively fewer
visits occur. In addition, we reward our
visitors with an array of extra special
offers on our wines. We value their
custom and want them to leave our estate
with an indelible impression – and a
boot full of superb wines.” Werner Els
of La Petite Ferme attributes their
sales’ success to focusing on greater
distribution in South Africa’s major
cities. Vrede & Lust says that there are
fewer tourists around this season. “To
counteract the tough economy we work on
ensuring that our pricing is correct for
the climate and we understand that
better cash-flow is often more important
than higher profit margins – i.e. we are
realistic about the laws of supply and
demand! Most of all, we work hard to
ensure that the customers who visit the
farm have a fantastic experience here”
says Dana Buys. Rickety Bridge Winery
says that it offers a good quality
product. “We put a lot of emphasis on
giving guests an experience though good
service and a good quality “product” in
both our restaurant and with our wines.
I believe we offer something for
everybody – whether they are serious
connoisseurs or just looking for a
relaxing day in the winelands” says
Jackie Rabe. “When visitors come to the
farm we sell them an experience – wine
sales follow automatically and price
hardly comes into it. For an in-depth
article on the status of the Franschhoek
wine industry, click
here.
Wines of South Africa (WOSA) is planning
to bring wine journalists to South
Africa during the 2010 World Cup, to
enjoy the soccer and wine feast the
country has to offer next year, reports
Cape Business News.
Su Birch, CEO of WOSA, said that many
wine producers are planning to bring
European importers to the country for
the top soccer event, and have designed
incentive programs. “Our intention is to
ensure visiting foreign trade and media
are exposed to our producers and
activities in the winelands while they
are here. We’ll give them a taste of
true South African hospitality for which
we have become famous. They’ll
experience the spontaneous African
warmth and excitement surrounding the
games and get to taste our wines in a
new context” she said. Given the 2010
World Cup focus, WOSA will not be
putting on Cape Wine in 2010, and will
next host it in 2012. Birch recently
received the honour of being named
“Woman of the Year” by The Drinks
Business, a British trade journal,
“for her role in the enormous advances
made by the South African wine industry
on international markets over the past
decade.” South African wine exports have
grown three-fold in the past ten years.
South Africa is the ninth largest
producer of wines, and represents 3 % of
total world wine production. Currently
just over 400 million liters are
exported from South Africa, a growth of
17 % compared to the year before. Sales
have grown by 27 % to the UK, by 12 % to
Germany, and by 26 % to Sweden, the top
three South African export markets. The
export performance is in contrast to
that of Australia, which experienced a
decline in sales to the UK by 18 %, and
by 23 % to the USA. In the UK South
African wines are the fastest growing
segment, and command a 10 % market
share. In Germany South African wines
are the fourth largest sellers, while in
Sweden they are the largest. Strong
performance is also experienced in
Holland and Belgium.
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New anti-whaling music video no joke
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The late Heath Ledger, who won the Oscar
for Best Supporting Actor as The Joker
in ‘The Dark Knight’, directed an
anti-whaling music video, which has now
been released, reports
www.timesonline.co.uk.
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Produced at the
time that he was filming the Batman
movie, Ledger directed the video in
2007. It features the song ‘King Rat’ by
the Modest Mouse band from the USA, and
shows a ‘cigar-chomping blue whale
captain out hunting for humans in the
sea”, the website says. Ledger supported
the protection of whales and dolphins,
and therefore wanted the video to have a
shock factor, so that it could make an
impact, and highlight what Japan is
doing in killing whales. It shows humans
being harpooned, skinned, their meat
processed and fed to seal pups.
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The actor passed away before the video
was completed. The co-director and
visual-effects company decided to
complete the project in Ledger’s honour,
and to donate the revenue from the
iTunes video downloads to the Sea
Shepherd Conservation Society in its
first month. Ledger acknowledged the
role the Society plays in campaigning
for an end to whaling, especially by the
Japanese. The music video can be seen at
http://www.youtube.com/watch?v=vRH2MR7-uQk.
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Sweet & Sour Service Awards |
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The Sweet &
Sour Service Awards are presented
weekly, every Friday, on the Whale
Cottage Portfolio WhaleTales blog
www.whalecottage.com/blog.
Nominations for a Sweet Service or a
Sour Service Award are welcomed from
WhaleTales readers. Please send an
e-mail to
info@whalecottage.com.
The Sweet Service Award winners
in the past eight weeks, reflecting
exceptional service, are the following:
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Huguenot Fine Chocolates in Franschhoek, for being able to fulfill
an order on the same day
...
read more |
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Clouds Villa, for
offering a fellow guest house
owner complimentary
accommodation ...
read more
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Computicket in Camps Bay,
for accommodating a client’s
request to change the dates for
booked tickets ...
read more |
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The Stellenbosch University Music Conservatoire, for a thrilling classical music week, including Nataniel
and Daniel Rowland …
read more |
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Goozi Cucina in Hermanus, for excellent service in ordering a Crueset
pot for a customer ...
read more
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Pick ‘n Pay in the
Gardens Centre, for excellent
service to organize same-day
delivery, and to follow up to
check service satisfaction ...
read more |
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Queenspark in the V&A Waterfront, for excellent service, which made the customer’s day ...
read more |
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The Knysna Tourism Bureau, for service beyond the call of duty for a visitor to Knysna
...
read more |
Sour Service Awards
have gone to the following recently:
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The Hermanus Traffic
Department, for “going-slow”
before the municipal strike
started
...
read more |
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The Flower Shop in Plettenberg
Bay, for lack of customer care and poor
service ...
read more |
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Sevruga, for offering poor value
for money and service for the launch
lunch of Penny Vicenzi’s new book ...
read more |
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One&Only Cape Town, for a
heavy-handed reservations executive who
demonstrated arrogance in finalizing a
guest’s reservation
...
read more |
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The City of Cape Town’s Refuse
Department, whose staff refused
to remove palm branches, which had come
down in a severe storm, if their palms
were not greased
...
read more |
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Edgars in the V&A Waterfront,
for being unable to supply FIFA World
Cup T-shirts in the sizes required
...
read more |
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Glenwood Manufacturers, for an
exorbitant charge for producing a block
for a Do Not Disturb sign
...
read more |
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DISH
in Knysna, for a bartender more
interested in staying hot than
respecting a client’s request for a
cooler restaurant
...
read more |
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