Whale Cottage Portfolio Blog

What was Ravi Naidoo, owner of Interactive Africa and ‘Mr Cool’, who boasts FIFA as a client, and organiser of 13 Design Indaba’s to date, thinking when he decided to put Martha Stewart on the programme for the 2010 Design Indaba, which ended this weekend?

Billing Stewart as the lead Design Indaba speaker on its website, Stewart was described as speaking about “Food Design” at the Conference part of the Design Indaba, about ”the creative principles and practical ideas that have made her America’s most trusted guide to stylish living.  Millions of consumers rely on Martha Stewart as their arbiter of style and taste and their guide to all aspects of everyday living - from cooking and entertaining to decorating and gardening, and much more”.  Stewart’s profession is stated as : entrepreneur, TV host and author.  

None of these “credentials” would have necessarily made Stewart eligible as a speaker at a conference addressed and attended by the world’s top designers.  So what went wrong? Firstly, through Twitter, one could track Stewart’s movements around the country, from the time she left New York on SAA, praising the airline highly (sponsored ticket?), she was met in Johannesburg and taken on a safari to Singita (sponsored?), and then arrived in Cape Town, where she stayed at the One & Only Cape Town (sponsored?).  Stewart’s talk was mid-morning on day three.  From her Tweets, it was clear that she had made no effort to attend any of the other talks on the first two days, choosing rather to go sightseeing and winetasting, but here her brand endorsements stopped.   It is the owners of the wine estates (which included Warwick and Graham Beck) that made one aware of her stops there on Twitter.  She did Tweet about her lunch at Waterkloof, mistakenly referring to it being in Stellenbosch!  Given that she has close to 2 million followers on Twitter, this would have had a good marketing benefit for the Cape.

At Design Indaba, the conference organisers as well as bizcommunity.com, were Tweeting from the conference.   Here is the take on Martha Stewart’s talk by Louise Marsland, ex-editor of and writer for bizcommunity.com and editor of AdVantage magazine, who Twittered the whole Conference every few seconds:

‘The always spectacular Design Indaba will this year be remembered, not only for the fabulous speakers such as Harry Pearce, Bruce Nussbaum, Priyush Pandey, Stefan Bucher, Mokena Makeke, etc, but for the worst presentation it’s (sic) ever hosted - by famous ‘homemaker’ Martha Stewart. Who will also now be credited with launching the first local “twitcom”. [view twitterfall)   Delivering a presentation more suited to the Krugersdorp Vrouefederasie or the Belville (sic) Housewives Scrapbooking Circle, she managed to inspire a mass walkout in both auditoriums - practically unheard of in the history of Design Indaba, which is the industry’s premier conference and expo showcase in the creative industries and an inspiration destination annually.  And so we get another twiord (twitter word): she was ‘twitter slapped’ (twitapped?) by the twitterverse. Twerrible.  The complaints centred around that fact that she used her presentation as a sales pitch (given how she is about to launch her ‘Martha Stewart’s Cupcakes’ in South Africa) and spoke to these highly creative and key delegates with a lack of awareness that was astounding. With the likes of local agency heads and creative directors and world-renowned designers and architects in the audience, you don’t talk about doing ‘glitter by numbers’ pictures and show 29 pictures of yourself holding various farm life (unless that’s part of your creative installation!). The laughter was cringe worthy indeed. The result was a walkout.  Basically she was boring and out of touch and self-promotional. Everything that Design Indaba is not. Design Indaba is about collaboration, sustainability, social entrepreneurship, less conspicuous consumption and looking towards redesigning a new world where product has less impact on the environment. General opinion was summed up by the biting comment of MC Michael Bierut as Stewart left the stage: “Dr Craig Venter is to the human genome as Martha Stewart is to paint chips.” Ouch!The subtle quips continued through subsequent speakers in the afternoon on Friday with references to the ‘millions’ to be made out of design (not) and pleas for people not to put gold glitter on their food, or anything else for that matter. Speakers following her were thanked profusely for “showing us what Design Indaba is all about” by Bierut. Groans and laughter greeted each aside.  Delegates who walked out gathered around Bizcommunity.com’s live ‘twitterfall’ screen outside the main auditorium which live-fed the deluge of tweets to delegates. “It was hysterical,” said one executive creative director of a leading SA ad agency. “The tweets were hugely entertaining, much more so than her speech!”  Another creative director pointed out that the real story was how fantastically social media worked in this case. “People didn’t like her… so they said so. That’s the real story. Brilliant.”   Delegates and journalists attending didn’t pull any punches, with scathing references to her ‘lack of a glittering performance’ and the fact that she could write a book on ‘How to clear a room’, rather.’

Yesterday Stewart addressed a less distinguished audience, who paid R 250 to attend a breakfast session sponsored by Woolworths.   From the blog and Twitter feedback it appears that Stewart used the same talk, but attendees had lowered their expectations, given the feedback about her talk the previous day.   Some comments seemed self-justifying, others remained critical: read Cape Town News Blog’s report here.

Stewart appeared unaffected by the furore, happily continuing her Tweeting about beautiful Cape Town and hoping that she could get up Table Mountain, after the gale force southeaster winds had prevented her from accessing this design icon of the city.  In fairness to her, she did not make any negative comments on Twitter about her visit to South Africa, and was gracious to her hosts and sponsors in acknowledging them, the main ones at least!

Martha Stewart’s visit to Cape Town will be remembered for all the wrong reasons.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

The “Boozy Bloggers Picnic” at Warwick wine estate on Sunday was a disappointment in a number of respects, despite the bloggers (and other visitors) present having a good time on a perfect picnic Sunday.

WhaleTales has not written about wine estates much, except if they have restaurants on them.   Warwick wine estate, on the R44 between Klapmuts and Stellenbosch, attracted attention because Chef Bruce Robertson, a previous Top 10 chef when he owned The Showroom, was contracted to put together the picnic at Warwick.   When the invitation was received that bloggers were welcome to attend the picnic on Sunday, and that a generous special bloggers’ rate was offered, the booking was made immediately  

Despite being a big fan of Chef Bruce, and enjoying meeting Warwick owner Mike Ratcliffe on the day, one left the picnic disappointed in that a golden opportunity had been lost by Warwick.   Whilst the bloggers were on a special list, they were not told to sit in a defined section with other bloggers, so that they could get to know each other, and exchange information about this new medium.   Not even Ratcliffe knew who the bloggers were and what they looked like.   On a Big 5 wine safari drive during the afternoon, the Backsberg bloggers were on board, and at least one connection was made.  Anel Grobler from @spitorswallow was also present, and came over to chat later in the afternoon.   By this time Ratcliffe had left for his home already.

The vast picnic area is located around a dam, with lawns, and a section with tables under trees, as well as private “picnic pods”, resembling birdwatching ‘houses’, so one has a good choice.  Unfortunately one is not told where one can or should sit.   Also unfortunate is that one cannot see vines from the picnic area at all, so it feels less like a wine farm when one is there.   When one goes on the drive there is no mistaking that Warwick is a wine farm.

The picnic is a little higgeldy-piggeldy, much like the character of the wine estate.   The building houses the wine tasting section when one enters, and here the dissonance begins.  On the right is a beautiful modern wine cooling “cabinet”, with glass and modern white shelving.   In the middle of the room, along the wall, is a ‘mature’ wooden shelf with wine related gadgets for sale.   Behind the ordinary wooden counter the wines are sold.   It is a long room, not well filled, with wasted space at the back end of it.   One walks through to the picnic section, and there is another ordinary looking counter, with a table behind it, filled with the picnics.   It is a vast room, with a single table with things to sell, lost in the open space.   A decor hand is clearly missing in this venue, all is functional but not particularly attractive.

Given this decor, a ‘gourmet’ picnic concept for this wine estate is ill-matched.  One gets the feeling that the staff are very friendly, but things are not well organised.  Time is a commodity the staff have, but maybe not their guests.    The staff are still putting things together for the picnics when one arrives, even though they have taken bookings for them in advance.  One pays and receives a most unusual “picnic basket”, nothing like one has ever seen before.   A bottle of water is sold as is a cold drink, but no glasses are provided.   No attempt is made to sell one a bottle of wine with the picnic - is that not what the picnic is all about?   The wine sales department is in the first room, so the two departments do not marry their services and sales.  The sweet picnic lady tells us that it is the first day that the guests have to collect their picnics - previously they were brought to the tables.  Perhaps the former method would have caused less of a queue at the collection point.

We sit at a table under the trees, in what is meant to be the bloggers’ section, but see no one familiar, not that a list of names has been provided.   We unpack our picnic:   it has been cleverly put together in a stacked fashion, with two boards, one plastic and one wooden, a baguette wrapped in a massive “Warwick News”, a box of treats, a table cloth, and plates and cutlery, with a silver handle that clips underneath the boards, making one able to carry everything.   The tablecloths are brightly coloured (ours a grass green polka dot). The cutlery is ‘green”, being biodegradable, made from “a starched (sic) based bioplastic”.   

The box of treats contains the food in little plastic and cardboard boxes, and it is a treat to open them to see what is inside:   a delicious “Bruce’s ‘lekker’ biltong and brandy pate”, hummus with peppadew coulis, a small camembert, charcuterie (2 tiny slices of smoked something), poached chicken breast with truffle mayo (chicken tastes bland, but interestingly cut in tiny round slices), “frikkadelle” with tomato bredie (not out of the ordinary), “tabouli” - a green salad with couscous sprinkles (difficult to eat), baby potato salad with yummy mayo), “maketaan” - a yummy watermelon and ginger preserve, a box of Maynards wine gums, and a ‘death by chocolate’ brownie (not very special).   The most gourmet out of all this is the biltong pate.  The food is more wacky than gourmet, and is enough.  We hear bloggers mutter about the price of R 150 per head.  The pink paper menu is not of a “gourmet” standard.

We buy a bottle of wine (we would have loved a Rose with the picnic, but Warwick only does a Chardonnay and a Sauvignon Blanc on the light side), but receive no ice bucket on a 30+ C day.  No staff come to the tables at all, to sell us more to drink.  When we do see some, and call them over, they look at us in surprise that we could ask them for another bottle of water and for an ice bucket.  But it is brought to the table.  Do not expect any proactive service from the staff. 

Verdict - Warwick is sooo laid back, that it does itself a disservice in not focusing on its wine sales.  We left the wine estate knowing little more about Warwicks’ wines (except that there are 5 varieties planted on the farm, hence the Big 5 Landrover drives they do).  The newspaper wrapped around the baguette was placed under the boards for later reading, and was cleared by the staff before one could think of reading it - it is massive, and one is more interested in the contents of the boxes than in the newspaper at that stage.

Great concept, but on the wrong wine estate, in that its design does not reflect “designer” nor “gourmet”, normally associated with Chef Bruce Robertson.   Very child-friendly, and the kids get their own picnic box.   Mike Ratcliffe is a very nice owner, and he came to check on us regularly, and very friendly staff.   Very clean and modern bathroom, which is commendable.  A lost opportunity by Warwick, in getting bloggers together and connected, the prime reason for them coming.  A lost marketing opportunity in that the paper menu does not have contact details nor the web address if one wanted to book again or tell others about it.

Warwick wine estate, R44, Stellenbosch, tel 021 884-3144. www.warwickwine.com   Twitter @mikeratcliffe

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

Warwick wine estate, on the R45 near Klapmuts, outside Stellenbosch, is hosting a “Boozy Bloggers Picnic” tomorrow 21 February at 13h00.   Owner Mike Ratcliffe welcomes bloggers to enjoy a fun day in the Cape Winelands.

Chef Bruce Robertson is the designer of the gourmet picnics, which will be offered at a special half-price rate of R 75, children pay R 45, and the wines cost less 20 %.

To book contact Elzanne visit@warwickwine.com or call 021 884 3144. www.warwickwine.com

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

The Sweet Service Award goes to the Manager of The Big Easy restaurant in Stellenbosch, for making space for a table of two on Valentine’s Day, when the hostess had declined the request initially, even though only half the tables were occupied at the time.   The service and meal were excellent.   It transpired during the evening that a party of 22 had booked, and that the hostess did not want to burden the kitchen, or the new chef Simone’ Rossouw.  Shockingly, the large party did not honour their booking!

The Sour Service Award goes to the Darling Music Experience, for the organisation of an event at the Groote Post wine estate outside Darling.   After a long journey from Cape Town, driving on a poor quality gravel road to get to the farm, the attendees of the lunch session had to listen to a talk by German pianist Andreas Kern about music, concerts, etc, and only got to hear one short piece played by him!   All the attendees at the lunch table complained about their expectation of a concert, as it was that that had attracted them to attend.  Lunch was then served at Hilda’s Kitchen restaurant, and was most disappointing:  a salmon salad with potatoes as a starter, a slice of mixed vegetable quiche for the main!!!, and a lovely pavlova.   If it had not been for the long journey lying ahead to travel back, and the lovely persons at the table, one would have chosen to return immediately.  The cost of R 250 per head felt like a rip-off, and was used as a sales opportunity for the Pentz family for their wines rather than as a musical experience for the attendees.   Feedback received from the Darling tourism bureau was dismissive and unsatisfactory, although they did offer an invitation to attend a concert two days later.

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.

Germany’s largest travel company, TUI Deutschland GmbH, is hosting 100 TUI travel agents in the Cape area for a week.

The agents were specially selected out of 2 500 applicants, and they will experience a safari in the Eastern Cape, and four days in Cape Town and surrounding areas.  A travel expo will be set up for them in Stellenbosch, at which local product owners can interact with the agents.  The Cape leg of their trip will end ”at one of Camps Bay’s trendiest venues”, reports Cape Business News.

TUI Travel PLC, the parent company of the German TUI, is the largest tourism company in the world, and aggressively sells South African packages in the German market.  It has more than 20 % market share, and is represented in 180 countries, serving 30 million clients internationally

Chris von Ulmenstein, Whale Cottage: www.whalecottage.com

The Sweet Service Award goes to Ian Halfon and his team at Balducci restaurant in the V&A Waterfront for so generously hosting the members of the Camps Bay Accommodation Association to a dinner on 14 December.   Not only did they pull out all the stops to introduce the guest house owners to a wide variety of dishes on the extensive Balducci Italian-style menu, but they also presented each guest house with a most beautiful gift box, consisting of a bottle of the Balducci house wine, a packet of biscotti, and a menu for the guest house.

The Sour Service Award goes to Telkom, for not arriving for an appointment, made two months ago, to install a telephone line in an apartment in Stellenbosch on Monday a week ago, as the technician had gone to the wrong block of flats.  Even though he had the contact details of the estate agent waiting to open for him, he did not bother to call when he arrived at the incorrect address.  It has taken another 10 days for him to come to the correct address, and he has now discovered a broken cable between the block and the distribution board, which has to be repaired before the line installation can be completed.

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.

The new Tokara DeliCatEssen, which opened late last year on the Tokara wine estate in the Helshoogte Pass, has everything going for it as far as its beautiful setting and the large spacious L-shaped building design goes, but the management of it and its service was close to a cat-astrophe yesterday. 

Tokara wine estate has long had a strong following, with excellent wines being produced under the Tokara and Zondernaam labels.   Its restaurant, run by once-top restaurateur Etienne Bonthuys, used to have a strong following, but Delaire Graff across the road will have taken business away.   Due to the new deli, one can no longer park at the side of the Tokara winery building for the restaurant, and one has to enter via a gate which leads one to the winery as well.  One almost feels that Ferreira is cutting business off from the Tokara restaurant, as signage only leads one to the delicatessen.   It has been rumoured that Bonthuys would be setting up a new restaurant in Stellenbosch.

Tokara owner GT Ferreira invested in a major revamp of his wife’s original Oil Shed, a little further down the road from his winery, and has created a delightful-looking open plan delicatessen and restaurant serving breakfast (until 12h00) and lunches.    It has a large outside terrace, next to a large water feature, and children are well-catered for with a tree-like jungle gym.   No expense has been spared in the building.   An interesting “chandelier” made from white tree branches attracts attention as one arrives inside the deli.

Shelving along the back and side wall displays Tokara wines and its olive oil products, and also traditional deli-type products like pastes, biltong and dry-wors, jams, breads and cakes.   Separate counters with chilled tops displaying chocolates from a chocolatier in Betty’s Bay and cheeses are in front of the shelves, and one is not sure if one may go behind them, to take products off the shelves.   Pastries and muffins can also be bought.

A chap called Del, wearing a green shirt, runs the deli section and its till, but this is not clear nor indicated as such when one arrives, as it appears that the deli and restaurant are one and the same thing.  The only thing that sets him apart is his shirt colour, as the regular waiters wear a white T-shirt, so the assumption was made that Del was a manager of sorts.  As his station is closest to the entrance door, one gravitates to him naturally, when asking for a table.   Arriving at 11h45, and not seeing any “Reserved” signs on the tables, a table was requested for a quick breakfast.  Del’s instant response was that all tables had been booked - however only half of the tables had clients sitting at them.   He went off to ask a manager if he could make a table available, and  was given permission.  But I was told clearly that I was only allowed to occupy it for half an hour.   I ordered a cappuccino, a glass of water and scrambled egg off the breakfast section of the menu, and had to chase the coffee and water as it had not arrived by the time the egg was served. I was told that “our drinks department is very busy m’am”.  More and more guests left, and even more tables were available by the time I left half an hour later. 

The scrambled egg arrived with bacon, a croissant and a container of grated cheese, which was not stated on the menu, so toast was requested.  This arrived as wholewheat toast, which was not requested.  The waitress was asked for white toast, and said they do not have it, as they serve healthy foods.   The kitchen did manage to find a slice of white bread,  and it made a lovely piece of toast.   The very soft butter was served in an egg cup, which was a nice touch as far as the container was concerned (one of only two nice touches I saw).   The scrambled egg was most unspectacular.

The theme, as emphasised in the brand name, is on cats in the menu (not taken through into the decor though), and the menu reflects the theme of a cat in the logo, and cat illustrations in the inside cover of the menu.  The menu asks “Cat got your tongue?” and states that “Curiosity killed the cat”.  Little cat illustrations are spread throughout the small, badly-handled paper menu.   Breakfast options are a health breakfast (R35), coconut bread and jam (R 22), scrambled egg and bacon (R35), and baked egg and spinach (R 25).   A nice touch is a children’s breakfast choice, of corn flakes, and scrambled egg.  

Lunch is a buffet on weekends, and is beautifully presented and displayed deep into the restaurant - it is so far from the entrance or the terrace, that one would not know that it is set up.   It costs R 18 per 100 gram weighed, and yesterday the salad choices were Panzanella salad (chickpea, mixed greens and tomato), Chremoulla salad (radish, cucumber, tomato and basil), tuna salad, a salad of carrot, pumpkin, and sweet potato, a fruit sald, roast chicken, pork, and a fruit salad.   Wines on offer are Zondernaam (R 85 for the whites and R 110 for the shiraz) and Tokara (R 135 for the Sauvignon Blanc - R 360 for the Tokara Red).

In the half an hour of being at Tokara, I was seated by Del, and served by 3 waiters.   Madeleine was the most organised waiter, but things really fell apart when it came to leaving and paying,  Other than Del, who had imposed the half an hour deadline on the use of the table, no other staff seemed in a rush to get me out of the restaurant.  No bill arrived, and as I could tell Del what I had ordered, I moved to where he was.   He had a packet of dry wors I had selected.  Then came the surprise - he mans the deli computer, and can only take payment for the deli items, but not for the food eaten.   Right at the other end of the restaurant is the restaurant computer, on which system one can pay for deli items and the food eaten!  The only problem is that six waitresses were waiting in line to access the one restaurant computer, while Del was standing idle at his deli computer!   It took 10 minutes for the waitress to bring the new total bill, unusually presented inside a Tokara-branded Tetrapak milk carton, and another 10 minutes for her to come back with the change.   While waiting, I observed a customer wanting to buy Tokara wines and olive oil, having taken them off the display shelf.  He was told that he was allowed to buy the olive oil but not the wine, as one is not allowed to sell wines in a venue in which it is also served.  The customer was muttering because he was expected to drive 500 meters down the road to the winery, to buy it there!

When asked if one could speak to Anna-Marie Ferriera, GT’s wife and owner of the new venuture, or to Kara, the chef daughter, I was told that they are on holiday until the end of the month.  A lady in a purple top could have been a Manager, but she did not come to the customer tables at all, and seemed quite distant.

The Ferreira fortune behind the venture is evident when one reads that the deli was closed between Christmas and New Year, one of the busiest times of the year in the Cape. 

Tokara DeliCatEssen, Tokara wine estate, Helshoogte Pass, open Tuesday - Sundays from 9h00 - 16h00, tel 021 808-5950, facebook

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

Christophe Dehosse is a passionate owner of his new Restaurant Christophe in the ‘Skuinshuis’ on Van Reyneveld Street in Stellenbosch, adding further weight to the prediction that Stellenbosch will soon wear the crown of the gourmet centre of South Africa  His restaurant joins an illustrious collection  of restaurants in this Winelands town, which includes Rust en Vrede, Overture, and Delaire Graff. The restaurant opened a month ago.

Dehosse first started cooking at Chamonix in Franschhoek, then was the chef at Au Jardin in the Vineyard Hotel, and moved to Joostenberg Deli nine years ago to join the Myburgh family he has married into, running a good value for money lunchtime restaurant there.  While he was very low key at Joostenberg, JP Rossouw of Rossouws’ Restaurants awarded the restaurant his highest rating of 3 stars, awarded to such greats as Reubens, La Colombe, and Rust en Vrede.  Le Quartier Francais did not even make his 3-star grade.  Christophe speaks with a delightful French accent, and epitomises the French chef.   What reflected his passion was that he spent more time with the patrons, after having done all the main courses, chatting at length at their tables, something rarely seen in restaurants these days.  He even takes the bookings during the day.   Chef Dane Newton of Allee Bleue also understands the art of connecting with his clients.

While his wife continues at Joostenberg, Christophe has set up in the building which also houses a coffee shop, and a décor shop.  The transformation of the part of the building that he uses is almost unbelievable.   It is a two-room restaurant, the entrance section having three tables and the other section almost three times in size, giving the restaurant the choice of where to seat the guests.  Christophe proudly compliments interior designer Liesel Rossouw for the understated yet chic interior.  The subtle green walls, tastefully decorated with beautiful works of art which can be bought, and shocking pink and orange chairs (with 5 colour variations) made from wine barrels especially made for the restaurant to give patrons a comfortable seat during the meal.   The lamps are unusual too – they are made from woven laminated ads, creating an unusual effect.  A simple metal structure serves as the desk at the entrance – slick and simply designed.

It having been a 42C day, and still hot at mid-30C in the evening, all patrons chose to sit outside.   The tables were beautifully laid with white tablecloths, silverware, and glassware, and each table had a fresh rose on it.   A lovely flower arrangement, in white and pink flowers, was the first statement the restaurant made on arrival.  A single palm tree towers above the courtyard, and an almost wild bougainvilla hedge in shocking pink complements the pink and orange chairs.  

Darren is the Manager, and he was very friendly in welcoming us, and patiently answered all the questions.   He is from Birmingham, and last worked at Umami in Stellenbosch.   He served all the tables.

The menu is very simply typed on a piece of paper, and looks unpretentious, and almost contradicts the lovely interior and special food served.   It is short, offering four starter choices: quail salad (R 65), seafood salad (R 65), foie gras with Noble Late aspic (R130), and marinated vegetables and goat’s cheese (R 50).  The foie gras was outstanding, and a surprise was the complimentary glass of Joostenberg Nobel Late Harvest, served well-chilled with it.

Five main courses were Cape Salmon (R 95), yellowtail (R 95), Bouillabaisse (R 110), beef fillet (R 135), and roast duck jambonette (R 110).  The steak was pronounced to be excellent, while the duck was disappointing, probably due to a duck lover’s experience of ‘roasted’ being different to that served.   The dessert choice costs R 45, and was apricot and almond tart, chocolate biscuit, and chilled fresh fruit soup, which would have been ideal for such a hot evening, but space did not allow it.  A cheese selection is available at R 60.   The fruit soup was a berry berry nice lunch the following day.  The menu changes every two weeks.

The winelist is equally printed on white paper, and is unlikely to win a mention in the Diner’s Club winelist awards as far as presentation is concerned.   It is very understated, yet offers a good selection of South African and even some French wines.   A full page is devoted to sparkling wines, Graham Beck supplying the least and most expensive bottles, at R 150 – R 290.   It can also be ordered by the glass, in a price range of R 22 – R 35.  The Joostenberg wines appear in almost every category, as does a brand not commonly known, called MAN, named after three Myburgh ladies: Marie, Annette and Nicky.  Jose Conde’s wines also feature on the wine list, as do Thelema (R 600 for Cabernet Sauvignon) , Klein Constantia, Kanonkop (Pinotage at R 480), Veenwouden (Merlot at R 420), Hartenberg (Shiraz at R 490), Hamilton Russell (Chardonnay at R 350), Paul Cluver,  Simonsig and Villiera.

Restaurant Christophe, Skuinshuis side entrance, Van Reyneveld Street, between Nook Eatery and the synagogue, Stellenbosch,  tel 021 886-8763.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com 

The Prudential Eat Out Top 10 restaurant list can make, or break, restaurants, and so the tension in the ballroom of the Westin Grand Hotel in Cape Town was high when the top restaurant awards were announced last night.

Eat Out editor Abigail Donnelly indicated that the choice for this year’s Top 10 was very tough, and clarified that a chef owning more than one restaurant (e.g. Reuben Riffel) could be eligible for an award, as could a chef who will spend more time away from his namesake restaurant (George Jardine), at his new Country Restaurant at Jordan winery in Stellenbosch.   In recent years a Top 20 list is announced a few months prior to the November highlight, and this year the new players on this list were The Round House in Camps Bay (who bravely stated at their inception that they want to be the best restaurant in Africa, and who are very Big Brother as far as observing their patrons is concerned), the Green House in the Cellars Hohenhort hotel, and Carne.

The scoring for the restaurants was 70 % for the food, 20 % for the service and 10 % for the ambiance.   Restaurants had to have operated for a minimum of a year to be considered, the owner and the chef had to show a passion for their business, they had to show a dedication to uplift the industry, they had to show that quality sourcing of their supplies is important, and consistency and excellence had to be their foundation.

The winners of the 2010 Prudential Eat Out Top 10 Restaurant Awards are as follows, in order of rank:

1.   La Colombe in Constantia
2.   Restaurant Mosaic in Pretoria
3.   Rust en Vrede Restaurant in Stellenbosch
4.   Terroir in Stellenbosch
5.   The Roundhouse in Camps Bay
6.   The Restaurant at Grande Provence in Franschhoek
7.   The Green House at the Cellars in Constantia
8.   Roots in Johannesburg
9.   9th Avenue Bistro in Durban
10. Overture in Stellenbosch and the Tasting Room at Le Quartier Français in Franschhoek.

The tension, excitement and shock was felt by all when the winners were announced. The first surprise of the evening was that Abigail Donnelly, the editor of Eat Out magazine, had created two new Award categories, in which only she had a say in the winners. The Best Country Kitchen Award went to a perennial favourite - Marianna’s in Stanford - while, very surprisingly, the other new category was Best Bistro, which was won by Bizerca Bistro in Cape Town, a top 20 Award finalist. This made it clear that Bizerca would not make the Top 10 Eat Out Awards list for 2010. Many heads were shaking, and it sounded as if Bizerca had won a consolation prize.

The next shock was that the 10th place winner was a jointly placed Overture and the Tasting Room at Le Quartier Francais, once again sounding as if the judges could not decide which of the two restaurants to drop into 11th position, making both these restaurants joint 10th winners, and thus creating an Eat Out Top 11 Restaurants Awards this year! The list also created a stir in that Jardine fell out of the top list completely (from number 2 last year), as did Hartford House.  La Colombe, 9th Avenue Bistro, Mosaic, Terroir, The Tasting Room, Roots and Overture were all on the Top 10 restaurant list last year.   Restaurants that were on the Top 20 list, but which did not make the Top 10 list, are Reubens, Carne, Aubergine, Bread and Wine, The Food Barn, Hartford House, Zachary’s, Bizerca Bistro and Jardine.

Chantel Dartnall of Mosaic won the Chef of the Year award.   Rust en Vrede won the Service Excellence award.

Cape Town and the Winelands retain their reputation as the gourmet centre of South Africa, three awards going to Cape Town and Stellenbosch restaurants each, and two to Franschhoek restaurants.  

The 5-star Westin Grand Hotel disappointed hugely as the venue hosting an awards evening recognising the best of gourmet cooking and service in South Africa.   Its standards have dropped significantly compared to the slick function a year ago.   Luke warm waters and white wines were served, the service staff were initially unable to cope, and the airconditioning did not operate at an acceptable level.

Chris von Ulmenstein, Whale Cottage Portfolio : www.whalecottage.com

An unlucky restaurant location for the Cape Town branch of Bouillabaisse, and new sister restaurant Crepe Suzette, in the Rockwell Centre in De Waterkant in Cape Town, in what was meant to have become Conrad Gallagher’s Epicurean Gourmet Market before he fled the country with huge debts, resulted in both the restaurants closing down in September.  These restaurants have fused, and have just opened as Camil’s Restaurant, ironically in the previous location of Gallagher’s Geisha Wok in the Cape Royale Luxury Hotel on Main Road in Green Point.   Whilst now fused into one restaurant, a creperie menu and an a la carte menu will be offered to all patrons.   Camil and Ingrid Haas are to run the operational side of the restaurant, while the new partner Jochen Buechel, previous owner of the Place on the Bay in Camps Bay, will look after the marketing of the restaurant.   It is bold to close two restaurant brands which were marketed jointly, off the base of the respected Bouillabaisse brand in Franschhoek, and to start from scratch with the new Camil’s brand.   A review of Camil’s will follow.

A new “Caffe”, which opened five weeks ago, is L’Aperitivo, a wine and cocktail bar that serves breakfast, and light lunches and dinners from “9h00 till late”, the sign on the door says.  Owners Andrea Gargiulo (Italian) and Stef Rau (Swiss) are charming hosts.  They met two years ago, on a cruise liner, and fell in love with Cape Town.   Before setting up their restaurant, they ran the Primi Piatti in the V&A Waterfront for two years.  It is located next door to the Bang Bang Club, a favoured haunt of teenage disco lovers, adding a free bonus to L’Aperitivo patrons, if they enjoy the music and watching the youngsters coming and going from the venue from Wednesdays - Saturdays.   The food menu is written onto a blackboard: the base Insalata L’Aperitivo costs R 30, and R 40 when tuna or chicken mayonnaise are added, and R 55 if salmon is added.   The Frittata costs R 40, the Chicken Parmigiana and a salad (just some green leaves) R 55, Roast Beef with baby potatoes and salad costs R 58, and sandwiches R 45.   For dessert the choices were an Affogato at R 22 and half a pineapple and ice cream at R 25.   Every day fresh ingredients are bought, and the menu changed to reflect what is available.   L’Aperitivo only stocks the very good Glen Carlou wines at the moment, Stef having a close relationship with the Swiss owner Hess.  They plan to offer 30 - 40 wines-by-the-glass, a commendable goal (Stef used to work at Belthezar, known for its wide selection of wines-by-the-glass).    Andrea was previously a ‘mixologist’, he says, a cool word for a barman!    His favourite restaurant is Aubergine.   L’Aperitivo stands for fresh quality food, and good and prompt service.  An ordered take-away Parma ham and brie roll turned out to be a salami roll when opened, a disappointment in an otherwise good experience!  Its brochure states: “L’Aperitivo is a Wine & Cocktail Bar with a Caffe providing a variety of freshly produced food, and which encapsulates a European style of life.   Enjoy the gathering of like-minded people to understand the way of life.   The setting is intimate, comfortable and relaxing, to ensure you enjoy your stay at whatever time you visit L’Aperitivo”.   L’Aperitivo, 70 Loop Street, tel 076 574 1805/082 898 7079.   Open Mondays - Saturdays.

Vanilla officially opened in the Cape Quarter just over a week ago, to a record crowd of 250 guests, the launch invitation being such a hit that the expected one-third no-show did not happen.   This created a problem for the owners initially in coping with serving the drinks and excellent snacks, but was quickly addressed.   It is a shame that the City of Cape Town cannot get the paving completed outside the main Somerset Road entrance to the Cape Quarter.   In fact, the main entrance to the centre was closed off on Thursday evening, meaning that one would have to find the entrance from the street behind the centre.  Franschhoek chef Matthew Gordon is the consultant chef to Vanilla, while its chef is Evan Coosner, previously with Reubens in Franschhoek and at Ginja.  A review of Vanilla is to follow.

The Grand Cafe’ branches in Plettenberg Bay and Camps Bay are soon to be joined by a third branch in The Water Club in Granger Bay, adjacent to the V&A Waterfront. 

Franschhoek is set to see the opening of a new bakery and cafe’ in the building which once housed the Franschhoek Tourism Bureau and, more recently, Winelands Experience.  The new La Place Vendome, a stylish center set to open at the entrance to Franschhoek soon, will house another new coffee shop, a deli and food hall, and a champagne bar.

Genot restaurant on Klein Genot wine estate in Franschhoek was relaunched last week, with the owner Angie Diamond taking over the management of the restaurant.   It is beautifully located above the wine cellar, with a view of the vineyards and surrounding Franschhoek mountains when one sits on the terrace outside.  Inside no expense has been spared in the large restaurant space, with lots of chandeliers perhaps making it too bright at night. The restaurant’s model is Baia, a well-known seafood restaurant in the V&A Waterfront, but at far more reasonable pricing.  Angie feels that Franschhoek does not offer its visitors a good selection of fish dishes.  The winelist is restricted with about five choices per variety, one of them being the Klein Genot, where applicable.  The Klein Genot Shiraz is the lowest priced, at R 158 per bottle, but is still very young, being a 2007 vintage.   The chefs come from Malawi, Mocambique and Zimbabwe, and they add an African feel to dishes, Angie says.   Eleven starters are priced from R 38 (chicken livers, sardines) to R 58 (mussels, and a delicious prawn cocktail), with oysters costing R 18 each.   Five salads (Caprese, Greek, etc) cost about R 48 and three soup choices are also offered, at R 48.   Eight seafood main courses range in price from R 78 for the calamari to R 228 for a seafood platter, and include two kingklip dishes.  The baby kingklip was huge, and came on the bone, which re-created an old childhood fear of bones. The restaurant would have filleted it, had one requested it.  Steaks cost R 138 for a 500 gram fillet, and R 78 for a stuffed chicken dish.  Eight desserts (excellent Pavlova being one of them) cost R 48 each.   On weekend nights live music will be offered, and a Frank Sinatra interpretor Andre Ahlers entertained the fully booked restaurant.   It was a pleasure to meet a fellow Twitterer @MarcKatzy, who came over to introduce himself.   Genot, Klein Genot estate, Franschhoek, tel 021 876-2738, www.kleingenot.com

Rust & Vrede has just been named the best Restaurant of all wine regions in the world, in the 2010 Best of Wine Tourism Awards, organised by the Great Wine Capitals Global Wine Network.  It was lauded for its “welcoming, top quality restaurant”.  It is the only South African entry to have won an accolade.   Will it become South Africa’s Top restaurant of the Eat Out Top 10 Restaurant Awards, presented on 22 November?

Steenberg Winery is opening a new restaurant this week, called Bistro Sixteen82, serving breakfast, lunch and tapas seven days a week, its ad says.   Reservations tel 021 713 2211.  

Beefcakes is a new restaurant with a large space on Somerset Road in Green Point, close to Limnos.  It is clearly set to cater for hungry soccer fans when they walk along Somerset Road to and from the Cape Town Stadium for the 2010 World Cup!

Ginja has made the move into its new premises at the previous Nova/Relish location, at the start of New Church Street.  Chef Chris Erasmus and executive chef Michael Bassett run the restaurant, which now also serves lunches.

Bukhara has re-opened in its Burg Street location in Cape Town, after a fire necessitated a renovation lasting about three months.   “Bukhara Cape Town is proud to announce the opening of their new look restaurant”, its ad says.    Tel 021 424-0000.

Doppio Zero has a special Breakfast offer of R 35 for a cooked breakfast, or fruit and yoghurt, with toast and a cappuccino or a fruit juice, at its Main Road, Green Point branch, from Mondays to Fridays.  Tel 021 434-9581, www.doppio.co.za

Clos Malverne wine estate is one of a number of wine estates to open a restaurant this month (George Jardine opens The Restaurant at Jordan next week).  The restaurant opened last week on the Stellenbosch Devon Valley estate, simply called “The Restaurant”.   It offers a choice of five starters, ranging from R 39 - R 44, seven main courses, ranging in price from R 89 - R 98, and four desserts, at R 35 - R39.  The ad refers to the restaurant as follows: “…this Contemporary South African cuisine style restaurant will truly tantalize your taste buds”.   The Restaurant is open on Tuesdays - Sundays for lunch only. Tel 021 865-2022.

Reuben’s in Robertson was a refreshing pit stop on a trip to Plettenberg Bay last week.   The 30-seater restaurant is located in the 10-bedroom Small Robertson Hotel, a beautifully renovated historical building creating an oasis in an otherwise dreary town.    The staff at all levels were extremely friendly.   The menu design is the same as that of the Reuben’s Franschhoek branch, but the menu items differ vastly.   Four starters range in price from R 58 for a salad of beetroot and goat’s cheese to R 70 for salmon sashimi.   Five main courses start with R 78 for a gnocchi, to R 135 for the veal fillet.  Two cheese courses are offered, at around R 65, and four desserts range in price from R 30 - R 62.   Whilst our party of four loved our food and the good service, one was left with a feeling that the prices may be too high for a small town restaurant, no matter how good it is, and that its menu may not be appropriate for someone wanting a good light lunch, having a further 2 - 4 hours to travel to the Garden Route or to Cape Town.   As per the Reuben’s menu in Franschhoek, the menu lists Reuben Riffel as the Concept Chef.  The Reuben’s Robertson team are Aviv Liebenberg as the Executive Chef, and Christien van der Westhuizen as the Pastry Chef.  An interesting feature of the menu not seen on the Franschhoek menu is a listing of the suppliers of the fruit and vegetable, dairy and olive products, and the pork (including Happy Hog!).   Reuben’s Robertson is located at 58 Van Reenen Street, tel 023 626 7200. www.therobertsonsmallhotel.com.  

Reuben Riffel has been a Brand Ambassador for South African Tourism, in its campaign on CNN.   Erstwhile Top 10 chef Richard Carstens is said to be cooking at Reuben’s in Franschhoek.  Recently he was helping out at Roots restaurant in Gauteng, after Nova closed down.

Alle’e Bleue in Franschhoek has a new surprise every few weeks, and the latest is its menu for its beer garden adjacent to the picnic area at the bottom end of the wine estate.   One can order Paulaner beer and a spinach and smoked chicken salad, a quiche and salad, a Swiss sausage salad or a local cheese platter, at prices ranging from R 45 - R 59.  It hosted its first sushi/wine pairing dinner on Friday, and its first High Tea yesterday.

Grande Provence received a rave review in the Weekend Australian last month, journalist Susan Kurosawa describing it as the “best restaurant in South Africa’s winelands”.    She makes one odd comment about the Grand Provence menu: “The menu is seasonal but, for this being South Africa, expect cute wildlife to be involved. …..  I can’t pronounce much of it, let alone countenance eating Bambi’s relatives”!

Allora in Franschhoek, an Italian restaurant that is part of a chain with a number of branches in Johannesburg, has introduced a restaurant booking incentive called the Allora Miles Program.   The Allora Miles Card will be handed to accommodation staff, and they will receive points each time they make a booking for guests (who arrive!).   Prizes are awarded on the basis of points accumulated, and include airtime and Allora vouchers, vouchers for shopping at Woolworths and Pick ‘n Pay, and electrical appliances.   Feedback supplied to the restaurant is that the incentive programme is ‘too Johannesburg-like’ to be a success in Franschhoek.

Col’cacchio Pizzeria makes delicious pizzas (in Camps Bay at least), and all eight branches in the greater Cape Town area, including Franschhoek and Stellenbosch, are offering a special “Mix & Match” lunch offer, with two courses on the lunch menu for R 99 on Mondays - Thursdays, between 12h00 - 17h00.

Baraza in Camps Bay is to relaunch itself next week as Sapphire.

Nando’s, South Africa’s most creative chicken restaurant chain, is turning up the heat in Turkey, when it opened its first branch in Istanbul last week, reports the Hurriyet Daily News of Turkey.   The company aims to open 60 Nando’s in Turkey, to add to its total of 850 restaurants in 26 countries.  Known for its sharp marketing and cheeky advertising campaigns in South Africa, the Nando’s co-founder Robert Brozin said at the Istanbul opening: “I think that we are representing our leader Nelson Mandela with our restaurants.  Nando’s is like a messenger of South Africa.   With each new restaurant that Nando’s launches in other countries, Mandela sends a signed letter to us”!   Nando’s in Knysna has just closed down, reports CX Express.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com