Entries tagged with “Hermanus”.
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Wed 1 Sep 2010
For the past six weeks all attempts at obtaining minutes of two Special General meetings called to change the Constitution of the Cape Whale Coast Destination Marketing Organisation (DMO) have failed, with an e-mail from its Vice-Chairman, Daniel Acker, refusing access to the minutes both in my capacity as a member of the Hermanus Tourism Bureau and as a writer of this blog, without approval at the next Board meeting! We question what the Cape Whale Coast DMO is trying to hide by not making the minutes of the two meetings available. Maybe the Cape Whale Coast payoff line ‘wonders never cease’ is apt, given that the DMO is working with municipal funding generated from Overstrand ratepayers, and therefore transparency should rule!
More than two years ago the Cape Whale Coast DMO was established by the Overstrand Municipality, which is responsible for the municipal services of the area stretching from Rooi Els in the west to Gansbaai in the east. The DMO is based in Hermanus, and half of the Board members are from Hermanus, under the Chairmanship of Misty Waves Hotel Manager Clinton Lerm.
When the Cape Whale Coast DMO was established, its constitution automatically made all business owners along the Overstrand members of the DMO, if they were paying rates and taxes. No membership fee was payable. The DMO’s main task, as per its name, was to market the Overstrand towns as a joint tourism destination and to manage the tourism bureaus in each of these towns . The same constitution contained a directive that a CEO would be appointed, to manage the DMO. This appointment still has not happened. This means that a Board of 14 Directors manages a Section 21 company with only one staff member, and therefore the directors of the Board have taken over management positions for the DMO. For example, Lerm’s mother Maxie handles Marketing and Public Relations for the DMO, and Clinton Lerm and Daniel Acker (of People Management Solutions Group, a labour practitioner in Hermanus, with no tourism business interests) represented the DMO in May at the ITB tourism trade show in Berlin, and another in Russia (an insignificant tourism market for Hermanus!).
Earlier this year the DMO changed its Constitution of 28 November 2007, at a second Special General meeting held on 8 March at the Lerm’s Misty Waves Hotel, with a resolution seconded by Chairman Clinton Lerm’s father and Director Maxie Lerm’s husband Henry (after a first Special General Meeting on 1 March had failed due to not attracting a required quorum of 100 attendees - only 14 members attended). The change to the constitution was motivated to the DMO members on the basis of the changes made to the ‘Municipal Finances & Companies Act’ (no such Act exists - it is called the Municipal Financial Management Act, and it does not appear to contain any clauses that would have necessitated the constitutional changes made), the minutes of the meeting of 1 March stated! The major change was that Overstrand ratepayers no longer were automatically members of the DMO, and allowed the DMO to set up membership of its tourism body in competition to the tourism bureaus in the Overstrand area. The minutes of the 8 March meeting are very brief, and do not state who attended the meeting - bizarrely the Constitution allows a second Special General Meeting to be held a week after the first one if it fails to attract a quorum, and can conduct its business as long as at least one member is present!
What attracted attention to and the first criticism of the DMO was that the DMO has set up a kiosk near the key whale-watching area in Hermanus, from which it was taking accommodation bookings only for its members, and not for all members of the Overstrand tourism bureaus. These members are now asked to pay a double membership, to belong to both bodies, yet each tourism bureau reports to the DMO, an unheard of model of tourism marketing, if Cape Town Routes Unlimited, the provincial marketing body, is the role model for the DMO. Even more curiously, the Hermanus Tourism Bureau, which has an unfortunate location at the old railway station building, had to vacate its offices due to construction work close by, and was not given the kiosk, so that it can be easily found by tourists requiring accommodation and other tourism information.
Even more odd is that as a result of two competing tourism bodies in Hermanus, the town now has two whalecriers! The original whalecrier of Hermanus, who was an appointee of the Hermanus Tourism Bureau, had his appointment terminated due to an offence, just as the DMO was heading for Berlin. Desperate to have a whalecrier on show, the DMO appointed the whalecrier, and took him to Berlin at short notice. He has been appointed by the DMO to man its kiosk, and the Hermanus Tourism Bureau has appointed its own whalecrier!
Late last year we questioned these actions of the DMO,coupled with the conflict of interest in Clinton Lerm being both the Chairman of the Hermanus Tourism Bureau and of the DMO. This resulted in a letter from the DMO’s lawyers, threatening legal action. Nothing came of this threat, probably as the DMO management realised that a number of dissatisfied Overstrand tourism bureau members feel as I do.
In July the DMO held its AGM, and on the basis of its constitutional amendment, disallowed any Overstrand tourism bureau members from attending the meeting if they did not hold DMO membership, and were also not allowed to be nominated or elected to the Board of the DMO. This is when I started asking questions, requesting a copy of the DMO Constitution (previously this was freely available on the Overstrand website www.overstrand.gov.za), and the minutes of the meetings approving the constitutional changes. It took four weeks to receive the e-mailed copy of the Constitution, and two days ago the following officious and somewhat threatening e-mail was received from Daniel Acker (all correspondence had been addressed to Clinton Lerm!):
“This response is done without prejudice of the rights of the author, Cape Whale Coast Destination Marketing Organisation (herein after referred to as ‘CWC DMO’), or the Overstrand Municipality. All rights of these personae therefore remain reserved herein.
Your email herebelow (sic) has been read, and the tone & content thereof has been noted. We place on record herewith that we shall not respond thereto in full, at this time, and reserve the right to do so at a later stage and in the appropriate forum.
Regarding your request, related to the minutes ‘minutes that approved the change of the Whalecoast DMO’ . We assume that you refer herein to the minutes related to changes to the Constitution that were presented to, and approved by, the Counsellors (sic) of the Overstrand Municipality. These minutes are available to members of the CWC DMO, and our records show that neither you, nor your establishment, are members of the CWC DMO. Your request in this regard shall therefore have to be tabled at the next full board meeting, for consideration.”
What the members of the tourism bureaus in the Overstrand want is to be part of the DMO by virtue of their membership of the tourism bureaus which report to the DMO, and that bookings will be taken at the kiosk for all members of tourism bureaus in the Overstrand at no charge of membership, but on payment of a standard 10 % commission of the booking value (the DMO charges 12% commission in addition to its membership fee). Neither the old nor the amended constitution of the Cape Whale Coast gives the DMO the duty to run a tourism bureau in opposition to those already operating in the Overstrand.
Furthermore, the Constitution does not prescribe that nominees for the Board must be members of the DMO (for example, a representative of the Overstrand Municipality is specified as having to be a director), nor does it prescribe that only DMO members can vote for the election of its Board of Directors, or on any other matter - it was confirmed that Hermanus Tourism Bureau members were not allowed to be nominated as Directors, nor voted for at the recent DMO AGM, according to an e-mail sent to me by Daniel Acker. Members furthermore question why the Misty Waves Hotel features so prominently as the venue of the DMO meetings, and how two co-owners of the hotel can serve on the DMO Board, one of them handling the PR and Marketing for the DMO. Whilst the Constitution defines the role of the Chairman of the DMO to be to lead the Board, to induct the directors, to plan meetings, and to ’support the CEO’, it is questioned why Chairman Clinton Lerm, and not his mother Maxie, went to Berlin and Russia to represent the DMO, and why Daniel Acker had to go as well. The duplication in tourism offices and in whale criers is also questioned, all being wasteful expenses.
It would appear that pressure on Chairman Clinton Lerm may be leading to some changes, and it is rumoured that he has resigned as Chairman of the Hermanus Tourism Bureau, due to the conflict of interests in heading both bodies, something we pointed out in our blog post of 28 December already. However, he has not yet formally announced his resignation, nor confirmed it when we requested this of him by e-mail.
POSTSCRIPT 2/9: The Comments section for this blog post makes for interesting reading, in setting out two points of view - two guest house owners’ perspectives, who argue along the lines of this post, and that of a Director of the Cape Whale Coast DMO, who protects the interests of the DMO.
Furthermore, the Hermanus Tourism Bureau has e-mailed its members an article which appears in the Hermanus Times today, written by Clinton Lerm. It justifies what has happened constitutionally, and announces that members of the Overstrand tourism bureaus will automatically become members of the DMO, once this constitutional change has been approved at a Special General meeting of the DMO. Taking bookings at the Market Square kiosk for all Overstrand tourism bureau members is also receiving the DMO’s consideration - we applaud the DMO for listening to their “customers”, and wonder why this was not dealt with correctly from the word go!
Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com
Tags: accommodation, Berlin, blog, Cape Town Routes Unlimited, Cape Whale Coast, Chris von Ulmenstein, Clinton Lerm, commission, constitution, Daniel Acker, Destination Marketing organisation, DMO, Gansbaai, Henry Lerm, Hermanus, Hermanus Times, Hermanus Tourism Bureau, ITB tourism trade show, labour practitioner, Market Square kiosk, Marketing and Public Relations, Maxie Lerm, minutes, Misty Waves Hotel, Municipal Financial Management Act, municipal funding, Overstrand, People Management Solutions Group, provincial marketing, quorum, Rooi Els, Russia, Section 21, Special General meetings, tourism bureaus, tourist information, tourists, transparency, Whale Cottage Portfolio, whalecriers
Sat 14 Aug 2010
We have been tracking recent restaurant opening, closure, and restaurant and chef change information in Cape Town and in the Winelands on our Winter Restaurant Specials blog post, but have decided to do an update for those not looking for specials necessarily.
Restaurant openings
* La Mouette has opened at 78 Regent Road in Sea Point.
* Brio is a new jazz restaurant, in half of the ex-Riboville in town (on the Adderley Street side)
* Liquorice and Lime has taken over the other half of ex-Riboville (on the St George’s Mall side)
* Van Hunks has opened at 1 Union Street, off Kloof Street in Gardens
* Cafe Nood has opened in Wilderness Road, Claremont
* shu has opened next to Doppio Zero on Main Road, Green Point.
* Ryan’s Kitchen has opened at Rusthof guest house in Franschhoek - the chef Ryan Smith is ex-Mont Rochelle.
* Madame Zingara has re-opened at Century City, after a two-year absence.
* The House of Meat has opened in the Pepper Club Hotel, corner Long and Bloem Streets, offering a full braai for R 295
* Spiros has opened in Hout Bay
* La Cantina has opened in the Alliance Francaise.
* The De Leuwen Jagt restaurant on the Seidelberg wine estate outside Paarl has opened The Fabulous Bakery.
* Gesellig has opened on the corner of Church and Regent Roads in Sea Point, serving breakfast, lunch and dinner.
* Indochine has opened at the Delaire Graff wine estate in Stellenbosch.
* The Long Table Restaurant and Cafe has opened at Haskell Vineyards in Stellenbosch.
* The Wild Peacock Food Emporium has opened in Stellenbosch.
* De Oude Bank Bakkerij has opened in Stellenbosch.
* Knife Restaurant has opened in the Crystal Towers Hotel & Spa, a sister restaurant to Fork.
* Sommelier Restaurant has re-opened, after a two-year closure, at Sante Hotel & Wellness Centre
* Illyria coffee shop has opened in the Eikestad Mall in Stellenbosch
* Pierneef a la Motte will open at La Motte in Franschhoek on Saturday.
* The Artisan Cafe opens inside Table Thirteen in Green Point on 30 August, with a barista
* The Fish Shack opens in The Paddocks, Milnerton
* Reuben’s at One&Only Cape Town opens on 1 October
* The Satay Bar has opened where Zucca used to be on Kloof Street
Restaurant closures
* Josephine’s Patisserie on Loop Street
* Ginja on New Church Street
* maze at the One&Only Cape Town
* Panarotti’s and Shimmi’s Bar in Hermanus
* Bouillabaisse in Franschhoek.
* Yum in Vredehoek.
* Cape Town Fish Market in Camps Bay
* Vista Mare in Camps Bay
* La Table de France in Sea Point
* Miguel’s in Plettenberg Bay
* La Brasserie in Franschhoek
Restaurant name-changes/take-overs/chef changes
* Leaf Restaurant and Bar has opened where The Showroom/Portofino used to be.
* Mason’s Cafe and Grill has opened where Cafe Gainsbourg used to be
* On Broadway has moved to the New Space Theatre building, and is using the ex-Anytime restaurant space as one of the restaurants its patrons can eat at before the show.
* Camil Haas, the co-owner of Camil’s in the Cape Royale Luxury Hotel, has left the restaurant and is doing wine and food pairing evenings with wineries in Franschhoek.
* Tank in the old Cape Quarter is to get a new name.
* Luke Dale-Roberts is no longer the Executive Chef at La Colombe, but will consult to the restaurant.
* Cafe Rouge in Franschhoek has been renamed Chez d’Or.
* Richard Carstens has left Chez d’Or in Franschhoek, and will be the Executive Chef and Wilhelm Kuehn the owner of Tokara Restaurant in Stellenbosch, from October
* Buena Vista Social Club has moved to the top end of Portswood Road in the Waterfront.
* The Restaurant at One&Only Cape Town has taken over from maze, until Reuben’s at One&Only Cape Town opens on 1 October.
* Cafe Le Chocolatier has taken over from Cafe Vendome in Place Vendome in Franschhoek.
* Dutch East has taken over from Burgundy in Franschhoek
* Cafe des Arts has taken over Topsi’s in Franschhoek.
* Amazink, ex-Roots, in Khayamandi in Stellenbosch, has opened, with Bertus Basson from Overture an advisor.
* Chef School owner Kevin Warwick has taken over Kate’s Village in Hermanus, now called The Class Room
* Luigi’s from Hout Bay is said to be opening where Vista Mare was in The Promenade in Camps Bay
* Satay Bar has opened where Zucca was in Kloof Street
Restaurant winter break closures
* Camil’s in Green Point re-opens on 1 September.
* The Mount Nelson’s Cape Colony re-opens with a new interior and new menu on 1 November.
* Reubens in Franschhoek is closing on certain dates: 3, 4, 10, 17, 18, 25, 26, 31 August and 1 September
* Vaudeville is closed between August and October, and is set to re-open only on Thursday, Friday and Saturday evenings.
* Massimo’s Pizza Club in Hout Bay is likely to reopen in November, in a new yet-to-be-announced venue in Hout Bay.
* The Salmon Bar in Franschhoek is moving to a main road outlet in The Yard (part ex-Bouillabaisse and Pam Golding), and is closed for renovations, re-opening on 1 November
* Bistro 1682 is closed until 5 September
* The Grand in Camps Bay has closed for renovations, and re-opens on 31 August
* Cafe Max in Green Point is closed for renovations from 23 - 31 August
* Rust en Vrede closes between 5 - 28 September
* Madame Zingara leaves Cape Town shortly, for Johannesburg.
* The Sandbar in Camps Bay has closed until 16 September
NOTE: This information will be updated regularly, as we receive new information.
Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com
Tags: Alliance Francaise, Amazink, Anytime, Bertus Basson, Bistro 1682, Bouillabaisse, Brio, Buena Vista Social Club, Burgundy, Cafe des Arts, Cafe Gainsbourg, Cafe Le Chocolatier, Cafe Nood, Cafe Rouge, Cafe Vendome, Camil Haas, Camil's, Camps Bay, Cape Colony, Cape Quarter, Cape Royale Luxury Hotel, Cape Town, Cape Town Fish Market, Century City, Charly's Bakery, Chef changes, Chef School Kevin Warwick, Chez d'Or, Chris von Ulmenstein, Crystal Towers Hotel & Spa, De Leuwen Jagt, De Oude Bank Bakkerij, Delaire Graff, Doppio Zero, Dutch East, Fork, Franschhoek, Gesellig, Ginja, Haskell Vineyards, Hermanus, House of Meat, Hout Bay, Indochine, Jardine, Josephine's Patisserie, Kate's Village, Knife Restraurant, La Brasserie, La Cantina, La Colombe, La Motte, La Mouette, La Petite Tarte, Leaf Sushi and Chinese Restaurant, Liquorice and Lime, Long Table Restaurant and Cafe, Luigi's, Luke Dale-Roberts, Madame Zingara, Marika's, Mason's Cafe and Grill, Massimo's Pizza Club, Maze, Miguels, Mont Rochelle, Mount Nelson, New Space Theatre, On Broadway, One&Only Cape Town, Overture, Pannaroti's, Pepper Club Hotel, Pierneef a la Motte, Place Vendome, Plettenberg Bay, Portofino, Restaurant closures, restaurant name changes, Restaurant news, Restaurant openings, Reuben's at One&Only Cape Town, Reubens, Riboville, Richard Carstens, Roots, Rust en Vrede, Rusthof, Ryan Smith, Ryan's Kitchen, Sante Hotel & Wellness Centre, Satay Bar, Sea Point, Seidelberg, Shimmi's Bar, shu, Somerset West, Sommelier Restautant, Spiros, Stellenbosch, Table Thirteen, Tank, terroir, The Artisan Cafe, The Class Room, The Fabulous Bakery, The Fish Shack, The Grand, The Promenade, The Restaurant at the One&Only Cape Town, The Salmon Bar, The Sandbar, The Showroom, Tokara, Van Hunks, Vaudeville, Vista Mare, Waterkloof Winery, Whale Cottage Portfolio, Wild Peacock Food Emporium, Wilhelm Kuehn, Winelands, Winter Break, winter restaurant specials, winter specials, Yum, Zucca
Mon 9 Aug 2010
Today we celebrate the opening in Hermanus of the first Whale Cottage 14 years ago. Having an all-women team of staff, it is even more special that our anniversary co-incides with Women’s Day today - I salute my ladies, and thank them for all they do for our guests. Whale Cottage Hermanus has been heavily booked for the long weekend, and all Whale Cottage guests have been served sparkling wine with their breakfast this weekend, to celebrate our milestone.
Filled with nostalgia, I look back at the early days of running our Whale Cottage Hermanus, then located on Main Road - a great location initially in terms of visibility (we had a blue-and-white striped roof in those days, similar to our Whale Cottage Franschhoek). Our inspiration for the name came from the Victorian cottage in which we set up our first Whale Cottage in 1996, and in honour of the Southern Right whales that became so popular, and put Hermanus on the map, in offering the best land-based whale watching in the world.
There was no internet in our world of guest housing in those days, and we all only advertised in Portfolio’s Bed & Breakfast Collection, which cost us around R 12000 for a third of a page in those days. We all hated Portfolio, largely due to its dictatorial and unapproachable owner Liz Westby-Nunn. Their power was tremendous, as they introduced the first attempt at “grading” our establishments, giving them a yellow, purple or red shield, implying different levels of luxury. The annual visits for their inspections filled us with fear, and we were not allowed to question their instructions as to what had to be changed. One dared not speak against the company (even though we were paying advertisers) nor argue their directives, and we parted ways with Portfolio when their greed extended to charging commission for bookings on their website, in addition to the ever-increasing cost of their advertisements.
The internet opened up to us at the same time, and it was a huge relief to see how well we did advertising on the accommodation websites SA Venues and Cape Stay, and the former still holds. Networking with fellow guest house owners became an important source of business, especially in Camps Bay, where we run the Camps Bay Accommodation Association, and we pass all overflow enquiries to our 24 members. We also share industry information with each other.
After we opened the seafacing Whale Cottage Camps Bay in 1998, we received feedback from our guests that they were missing a seaview in Hermanus, so we set upon the search for a new property to be set up as a guest house, with a seaview. We found such a property on Westcliff Drive, on the way to the new Harbour, with a magnificent view of Walker Bay, and opened it in 2002, selling the Main Road property. Barry Lewis was our long-standing manager, and we are delighted that we have his sister Carole Cessano working with us now, with the faithful Juliette at her side.
From June - December the whales attract visitors to Hermanus, who have not found a place in the world where they can see whales as they can do from the well-developed cliff path, running from the new Harbour to beyond Voelklip, all along the ocean. But Hermanus has wonderful beaches too, that are warmer than those on the Atlantic Ocean of Cape Town, and also has outstanding wine farms in the Hemel-en-Aarde Valley area, including Hamilton Russell Vineyards, Bouchard Finlayson, Creation, Hermanuspietersfontein, and more.
Whale Cottage Franschhoek opened five years ago, and Whale Cottage Plettenberg Bay two and a half years ago. With Whale Cottage Hermanus and Whale Cottage Camps Bay, they make up the unique Whale Cottage Portfolio, welcoming our guests to “a whale of a stay!”. One of its unique features is the Whale Cottage Loyalty Card, which was introduced from the start in 1996, offering our Whale Cottage guests one night free for every 10 nights that they stay at a Whale Cottage, and this has become a very popular incentive to return to our Whale Cottages. Nine years ago we introduced our WhaleTales newsletter, which is sent to our Address Book of 25000 every 6 weeks or so, and is written as a tourism newsletter, described by many as the only newsletter which summarises what is happening in the tourism and hospitality industry. We have never been afraid of being controversial, and of writing the truth. This policy of independent tourism reporting is also the foundation of this WhaleTales Blog.
We thank our Whale Cottage guests, suppliers, colleagues and friends for their loyal support of our guest houses, and of our WhaleTales newsletters and Blog.
Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com
Tags: accommodation websites, Address Book, all-women, Atlantic Ocean, Barry Lewis, best land-based whale watching, Bouchard Finlayson, Camps Bay, Camps Bay Accommodation Association, Cape Stay, Cape Town, Carole Cessano, Chris von Ulmenstein, cliff paths, commission, Creation, grading, guest house owners, Guest Houses, guest housing, Hamilton-Russell Vineyards, harbour, Hemel-en-Aarde Valley, Hermanus, Hermanuspietersfontein, internet, Liz Westby-Nunn, Main Road, Portfolio's Bed & Breakfast Collection, SA Venues, southern right whales, tourism newsletter, Voelklip, website, Westcliff Drive, Whale Cottage Camps Bay, Whale Cottage Franschhoek, Whale Cottage Hermanus, Whale Cottage Loyalty Card, Whale Cottage Plettenberg Bay, Whale Cottage Portfolio, WhaleTales newsletter and Blog, Women's Day
Fri 30 Jul 2010
Oskar’s Delikatessen (their spelling, and comes from the name the co-owner wants to call her son one day, and is a play on words with “Os-kar”, or “ossewa”, as ox wagons were used as there never was a railway line in Hermanus, but it had a railway station) opened in Hermanus about a year ago, on a site that was previously the public library, in the new Quarters Hotel building. It is a cosy and homely eatery, but has a most unwelcoming co-owner and incompetent service, which will not stand it in good stead to develop a loyal custom.
I arrived whilst the young co-owner was on the phone, chewing gum (an absolute no-no in my book). She ignored me completely, as did the waitress. While I waited I took some interior shots, and that made the waitress bring a menu. I ordered a cappuccino, water and a scrambled egg and bacon, requesting a pumpkin seed roll to be replaced with a rye bread toast, and the exclusion of creme fraiche (R38). The water was brought in an unusual Oskar’s-branded water bottle, with a straw, a nice touch, except that the bottle’s head is too narrow to take ice, so it was not served cold, as requested. The cappuccino was very milky and weak.
The preparation area is open to the seating section, which is not very large, with a central wooden table seating about eight, and wooden tables against the window to the street, and the back wall. My table was against the back wall, with a mirror above it, which had not been cleaned for a while. Sweet treats are displayed in bell jars on counters separating the seating and food preparation areas, and the cupcakes, rusks, feta and apple tarts, and the other treats, were beautifully presented. I noticed that each of the seven ceiling lamps was different, a design quirk. Orchid stems in little glass containers are on the tables.
While waiting for the egg, I asked the co-owner for some take-aways for my staff, specifying what I wanted and the quantity. She could not remember any of what I asked her, partly due to the loud music in the Deli. I must have shown my irritation with the poor service, because Illana, the co-owner, came to sit with me, giving me the third degree, as to who I am, why I was there, who I write for and why I was taking photographs - “I am not looking for a headmaster’s report and to be critiqued” she told me. She felt that I should have asked her permission to write a review and to take photographs. I know her mother Sanmarie, a fellow guest house owner in Hermanus, and I have been to Oskar’s before. She then asked me where she would be able to read my “horrible” review.
My first egg dish arrived with the pumpkin seed roll, the second came with the rye bread toast but was served cold, probably not re-made when the bread was changed (I was asked by the co-owner “So how warm did you want the egg to be?!”), and the third attempt was fine in that the bread was correct and the egg was warm, but it was a very disappointing runny egg. I liked the sprinkling of poppy seed over the scrambled egg, but could not taste it.
One can order nine shakes, with some creative creations available - Lindt Chocolate, Chocolate Chip Cookie - ranging in price from R 25 - R 30. What I loved about the Oskar’s Deli menu is the ability for one to tailor-make one’s meal, in terms of choices offered, and also saving on costs if one does not like a particular item or ingredient. For example, one can order a muffin for R15, and pay R5 for butter, R3 for strawberry jam, R5 for cream and R7 for cheese. Pies (spinach and Danish feta, and Chicken, cost R 15, and Lamb and rosemary R20) can be ordered as is, or with a side salad at R15, gravy (R8) and/or roasted vegetables (R15). Salads cost R 40 for a basic fruit, feta, pecan nuts, onion, tomato, rocket, baby spinach, seeds and sprouts, and to this can be added extras such as avocado (R6) or black forest ham, salmon or roasted vegetables, each costing R15. The base pasta is tagliatelle, basil pesto, lemon, Danish feta and pumpkin seeds, to which salmon, black forest ham and/or roasted vegetables can be added, at R15 each.
But it is the sandwich list that looks most interesting, the base being baguettes, seed rolls, bagels, rye bread etc, on which wonderful fillings are served - e.g. Danish feta, Italian salami, sundried tomato and basil pesto; Haloumi cheese and rocket; smoked salmon, cream cheese, lemon juice and rocket; bacon, Brie and rocket; Emmental cheese, Gypsy ham, basil pesto, mayonnaise, seeds and sprouts - each costing around R35.
I won’t be back at Oskar’s Delikatessen in a great hurry - at least not for a cooked meal. Perhaps they are best at sandwiches and sweet treats. The young co-owner needs to learn how to deal with customers, and to bite her tongue.
Oskar’s Delikatessen, 5 Harbour Road, Hermanus. Tel (028) 313-0629. No website, Monday - Saturday
Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com
Tags: Chris von Ulmenstein, cupcakes, deli, eatery, feta and apple tarts, guest house, Hermanus, Illana, Lindt Chocolate, Oskar's Delikatessen, Quarters Hotel, restaurant review, review, rusks, sandwich, tailor-make, Whale Cottage Portfolio
Sat 24 Jul 2010
Tourists coming to South Africa for the World Cup may have been warned about all sorts of dangers in travelling in South Africa, but one danger they were not warned about was its biggest “wildlife” attraction, the whales.
A 40-ton Southern Right whale, that breached twice near the 32 foot Intrepid training yacht, and crashed onto it the third time last Sunday, has focused world attention on Cape Town, just two weeks after the end of the World Cup.
Last weekend Cape Town Sailing Academy sailing instructors Ralph Mothes and Paloma Werner were sailing in Table Bay, when they observed the whale breaching close by. Normal whale behaviour is for whales to go under, and to pop up on the other side of a boat. This 11 meter whale however landed on the boat, just a meter or two from where Mothes was standing. The mast broke as a result, but being a steel boat, it has not suffered any structural damage, reports the Cape Argus.
The whale breaching onto the Intrepid has caused worldwide interest, as it such an uncommon occurrence, yet it is something sailors do fear. Two streams of reporting in the past week appeared negative for the sailing school couple, who would know about the international rule of keeping 300 meters or more away from whales.
First, other yacht owners who were out in the area allege that the whale was provoked, not only by the Intrepid, but by a rubber dinghy, getting closer and closer to the whale. The Department of Environmental Affairs is investigating this allegation. Second, it is said that the photograph of the whale breaching onto the Intrepid, a most dramatic visual, was photoshopped, and could not be for real. A video that was taken by another boat proves beyond a doubt that the incident happened as reported.
The big whale splash has been the topic of news reporting on American, Australian and British TV stations, and the video of the incident, as well as interviews with the couple, were shown.
While the incident may be a deterrent for tourists going out on whale watching tours in future, it may encourage them to rather see the Southern Right whales from the safety of the cliff paths of Hermanus, the town known to offer the best land-based whale watching in the world.
Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com
Tags: breach, Cape Town, Cape Town Sailing Academy, Chris von Ulmenstein, cliff paths, Department of Environmental Affairs, Hermanus, Intrepid, land-based whale watching, Paloma Werner, photoshopped, Ralph Mothes, Southern Right whale, Table Bay, tourists, Whale, Whale Cottage Portfolio, World Cup
Mon 19 Jul 2010
One could see it coming! The marketing of Cape Town and the Western Cape province has been a problem for the last number of years, in that the province and the city were run by the Democratic Alliance and ANC parties, respectively. That is, until last year, when the Democratic Alliance won the city and the provincial elections. The new MEC for Economic Affairs, Finance and Tourism, Alan Winde, vowed from the word go that he would address the strained relationship between Cape Town Tourism and Cape Town Routes Unlimited, as far as each body’s marketing of Cape Town in particular, but also of the Western Cape province, is concerned. Now the relationship is about to become more, rather than less, strained!
One needs to go back in history to paint a picture of continuous turmoil in the tourism industry. Initially Cape Town Tourism was marketing Cape Town, and the Western Cape Tourism Board marketed the province, a harmonious relationship existing between the two tourism bodies, one funded by the City of Cape Town, and the other by the province. As the political parties changed, new Ministers of Tourism at provincial level tried to reinvent the wheel, and the biggest change of all was the establishment of the Destination Marketing Organisation (DMO), taking over the old Western Cape Tourism Board, as well as the marketing role for Cape Town from Cape Town Tourism, about seven years ago. Cape Town Tourism only retained its role as Tourism Information agency.
Numerous complaints from the tourism industry about the lack of marketing visibility of Cape Town, the “gateway” to the rest of the Western Cape, were aired, and the new DMO, which became known as Cape Town Routes Unlimited, was blamed for not knowing what it was doing. Political differences between the province and the City of Cape Town, as well as the lack of Cape Town Routes Unlimited’s marketing performance, led the City to withdraw its 50 % contribution to the running of Cape Town Routes Unlimited two years ago, leaving that body vulnerable in terms of its funding, and crippling it in terms of its marketing role. The City signed an agreement with Cape Town Tourism, whereby it allocated its previous Cape Town Routes Unlimited funds to Cape Town Tourism, with the responsibility for the agency to market Cape Town in addition to its tourism information role. Due to its funding cuts, Cape Town Routes Unlimited was forced to cut its marketing projects dramatically, and to focus mainly on marketing the province.
However, Cape Town Routes Unlimited did not leave the marketing of Cape Town out of its marketing strategy, and once again the industry complained about the duplication in the marketing of Cape Town by both bodies, something that the new DMO had been created to avoid. When Winde, and his counterpart in the City of Cape Town, Felicity Purchase, met last year, the two marketing partners agreed that they would encourage co-operation and that they would avoid duplication where possible. Winde confirmed that there would be no consolidation of the two bodies. The industry was told that a strategy of co-existence between the two bodies would be presented to it, but no such strategy has been forthcoming in the past year. Cape Town Tourism was forced to appoint a Cape Town Routes Unlimited director on its Board (this is not reciprocated on the Cape Town Routes Unlimited board), to ensure that the two bodies were aligned.
This week the Minister changed his mind, and made the shock announcement that he is “pushing for the speedy implementation of a new efficient destination marketing model so that the region may benefit from the current window of opportunity created by the Soccer World Cup”, reports Southern African Tourism Update. Now this sounds like a ludicrous statement as a start - another DMO in the making, when we have one already? Did we not just host the most amazing World Cup without integration of the two bodies? What window of opportunity is the Minister referring to? Why did he not get his act together, and create a united body before the World Cup, when it was needed most? Accommodation in Cape Town and the Western Cape was not well booked for the World Cup, and the city did not have a single soccer team setting up a base camp in it.
Reading the Southern African Tourism Update article, and having been closely involved with the setting up of the DMO whilst I was Deputy Chairman of Cape Town Tourism, it sounded like deja vu. The Minister wants to set up a new DMO, with a new “trading name”, responsible for the “marketing of the province, regions and cities within the Western Cape - as well as single tourism brand for the destination.” This is exactly what Cape Town Routes Unlimited is meant to be, currently having the schizophrenic brand name “Cape Town and Western Cape”, all of which was criticised by the industry when it was launched about 5 years ago!
The new DMO would be solely funded by the Western Cape province, according to the Minister, and all municipalities in the province must contribute to the DMO, including the City of Cape Town, endangering the marketing role which has been allocated to Cape Town Tourism. Members of Cape Town voted by overwhelming majority to support the acceptance by Cape Town Tourism of the marketing of Cape Town at its AGM two years ago. Municipalities must present their marketing plans to the new DMO, it is proposed, and define how they will support the marketing activities of the DMO. The Minister also wants to move the head office of the DMO from Burg Street to the V&A Waterfront, in a building to be called “Tourism HQ”, to be “more visible and accessible to tourists”! Now this is something I do not understand, given that Cape Town Tourism is responsible for tourism information and accommodation bookings, via its network of tourism bureaus around the Cape Town metropole, including Somerset West and Strand. The first problem one saw was when Cape Town Routes Unlimited set up a “Gateway” tourism bureau at the V&A Waterfront, taking the “ownership” of it away from Cape Town Tourism, even though it is staffed by and carries the branding of Cape Town Tourism!
The municipalities were presented the new model by the Minister last week, and they have been given two months to table their response. It is interesting to see how the new Cape Whale Coast DMO will deal with this news of the Minister, as it set itself up as a marketing agency for the coastal area stretching from Rooi Els to Gansbaai and including Hermanus. This DMO is already making the fatal error of encouraging the members of the local tourism bureaus to become members of the DMO, in addition to being members of the bureaus.
Winde motivated his new strategy on the basis of “absolute duplication of national, provincial, and municipal marketing resulting in taxpayers’ money being spent three times in the same place”. He stated that the Cape Town Tourism and Cape Town Routes Unlimited marketing of the city and the province caused confusion, and that the city and province did not have a clearly defined marketing strategy.
Not surprisingly Cape Town Tourism is not happy with the Minister’s announcement, and its Board announced last Friday that it will oppose the Minister’s move. CEO Mariette du Toit-Helmbold’s words were carefully chosen when she wrote: “Cape Town Tourism has noted the proposal and embarked on a comprehensive negotiation process with the City of Cape Town and the office of the MEC. The Board of Cape Town Tourism has indicated that it is not in agreement with the proposal in its current format.”
She continued by stating the support of the City of Cape Town for the marketing role of Cape Town Tourism in marketing the city, exactly what the Minister proposes to change. She wrote: “Cape Town Tourism is committed to protecting the interests of tourism in Cape Town and finding a workable solution that will most effectively realise the tourism opportunities in the city, whilst eliminating duplication and confusion. Cape Town Tourism has received reassurance from the City of Cape Town that we are and will remain the City’s tourism promotional and marketing body and that Cape Town Tourism’s structure will not change.”
It is disturbing to see that the same tourism marketing issues are being addressed again, and that tourism history is repeating itself, a waste of taxpayers’ funds in itself. It appears that every new provincial Minister of Tourism in the Western Cape sees it as his role to redesign the tourism bodies and their role, much like new Marketing and Brand Managers like to change their marketing strategies and advertising campaigns (and ad agencies at times too), just to make their mark.
This is likely to become another long drawn-out battle between the City and Province about the marketing of our precious brand “Cape Town”!
POSTSCRIPT 26/7: Cape Town Tourism has sent out another e-mail to its members, reiterating its view about the Minister’s proposal, and has made the document available, inviting comment and input from its members: “I informed you of the proposed centralised model for tourism marketing that was put forward by the MEC for Tourism and Economic Development, Minister Alan Winde. Cape Town Tourism has indicated to the office of the MEC and the City of Cape Town that the proposed model for a single, provincially centralised tourism destination marketing structure and brand for Cape Town and the Western Cape is patently misguided. If implemented, it will have negative consequences for tourism in Cape Town” , wrote Cape Town Tourism CEO today.
Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com
Tags: accommodation bookings, ad agencies, advertising campaigns, AGM, Alan Winde, ANC, base camp, Board, Brand Managers, Cape Town, Cape Town Metropole, Cape Town Routes Unlimited, Cape Town Tourism, Cape Whale Coast DMO, Chris von Ulmenstein, cities, consolidation, Democratic Alliance, destination marketing model, Destination Marketing organisation, DMO, Felicity Purchase, funding, Gansbaai, gateway, Hermanus, integration, Mariette du Toit-Helmbold, marketing, Marketing Managers, marketing plans, marketing role, marketing strategy, marketing visibility, MEC, MEC for Economic Affairs, Minister of Tourism, municipal marketing, municipalities, national marketing, promotional and marketing body, province, provincial marketing, regions, Rooi Els, soccer team, Soccer World Cup, Somerset West, Strand, taxpayers' monies, tourism brand, tourism bureaus, tourism destination marketing structure, Tourism HQ, tourism industry, Tourism Information agency, tourism marketing, tourists, trading name, V&A Waterfront, Western Cape province, Western Cape Tourism Board, Whale Cottage Portfolio
Sun 20 Jun 2010
For the first time the hospitality industry of Cape Town has had a taste of the power of the 2010 FIFA World Cup, with about 25 000 England supporters streaming into the city on Friday, to see their team play Algeria, in what many described as a most disappointing match, with a goal-less draw. The visitors to Cape Town are loving the city and its fantastic “winter” weather, today in particular, and it will be sure to have a good tourism spin-off for future visits.
Accommodation establishments are booked out, restaurants and pubs are filled with patrons, and the V&A Waterfront was reported on Twitter to be “swarming with tourists”, with a warning issued to locals to ”do not go”! The most popular pub in the Waterfront for the English fans is Ferryman’s Tavern, its special ale suiting the British taste, reports The Times. A pod of whales even came close to the Cape Town Stadium in Table Bay, in honour of the British visitors!
The accommodation bookings were extremely last minute, with the last available four of the 11 rooms at Whale Cottage Camps Bay, for example, being sold out in the last 24 hours prior to the start of the match. The average length of stay is just three days, until the England fans head off elsewhere tomorrow. Camps Bay’s beachfront was spilling over with fans packing pavement cafes and restaurants, as on a summer’s day, despite the overcast day yesterday.
The city is looking festive, with the red-and-white England flag adorning many an accommodation establishment, and restaurants and pubs. The feared soccer hooligans did not travel to Cape Town, it would appear, the cost of the ticket prices being a deterrent.
A highlight for Cape Town is the VIP presence at the match on Friday of the Princes William and Harry, looking very uncomfortable in their suits; Boris Johnson, the Mayor of London; and David Beckham, sitting at the edge of the pitch. Johnson said: “I’ve been to Cape Town for just two days and the atmosphere is mind-blowing. The nation is united in enthusiasm and the tournament is progressing nicely”, according to the Cape Argus.
It appears that the number of visitors to South Africa has increased since the earlier depressing news that the number of international visitors had reduced, with so many last minute bookings. It appears that many charter flights have entered Cape Town, with groups of 20 - 30 soccer fans on board each, all seemingly last minute bookings. The England fans have been followed by the British media, and it is heartening to note how the reporting by the British media, SkyNews in particular, has changed to reporting far more positively about our country. Last night the TV station showed an interview with its correspondent in Cape Town, filmed on Signal Hill with a beautiful backdrop of the Stadium and Table Bay. The reporter referred to England needing the Cape of Good Hope for its next match!
South African Customs have reported that 456 000 international visitors had entered South Africa between 1 - 13 June, compared to 345 000 visitors in the same period in 2009, reports The Times. Obviously not all visitors are attending the World Cup, especially as many of them flew in as late as 11 June, so they may include the regular cross-border visitors from neighbouring African countries, coming to shop in South Africa.
Next week looks more depressing, the Portugal versus North Korea, and Cameroon versus Netherlands matches not having as much appeal, if accommodation bookings are anything to go by. All fingers are crossed for strong teams making the round of 16, the quarter final and semi-final in Cape Town, as this will fill up Cape Town again.
Good performances by England, Germany, the USA, and the Netherlands in their next matches will have an important influence on last minute fans coming to South Africa, says FEDHASA, reports Fin24. This effect will not be felt if Brazil and Portugal progress to the final stages of the tournament, it is speculated. Only 10 000 German visitors came to South Africa for the World Cup, after national soccer hero and FIFA executive member Franz Beckenbauer expressed his concerns in earlier days about the World Cup having been awarded to South Africa. He bravely changed his tune when he briefly spoke at the World Cup Kick-Off Concert.
No matter who plays whom in the next 20 days of the World Cup, the accommodation bookings are far better in Host Cities than they would have been in any other June and July ever. Whale Cottage Camps Bay now has an occupancy of 65 % for the World Cup, having improved its occupancy by 5 percentage points in the first ten days of the World Cup. Given last minute bookings for the Quarter and Semi Finals, occupancy could end off at around 70 % for Whale Cottage Camps Bay. The reality, however, is that May had the worst occupancy ever, thus balancing the gain with the loss. The Whale Cottages in Hermanus, Plettenberg Bay and Franschhoek have barely gained from the World Cup.
Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com
Tags: African countries, Algeria, Bois Johnson, Brazil, Cameroon, Camps Bay, Cape of Good Hope, Cape Town, Cape Town Stadium, charter flights, David Beckham, England, Ferryman's Tavern, Ferrymans, FIFA, Franschhoek, Franz Beckenbauer, Germany, Hermanus, Netherlands, North Korea, Plettenberg Bay, Portugal, Princes William and Harry, South African Customs, Table Bay, tourism, Twitter, USA, V&A Waterfront, Whale Cottage Camps Bay, Whale Cottage Portfolio, whales, World Cup, World Cup Kick-off Concert
Thu 6 May 2010
The boom projection of foreign attendance of the World Cup of 483 000 has been revised to a still-optimistic 373 000 by Grant Thornton, the tourism consultancy that created the original projection about 3 years ago, a drop of 23 %, reports SA Tourism Update.
The Grant Thornton estimate contradicts the FIFA estimates that the number of international soccer fans attending matches in South Africa has dropped by almost half, from 500 000 to 220000, reports The Times.
Based on the original optimistic international soccer fan attendance, the hospitality industry saw $-signs , and actively renovated their establishments, and put excessive price tags onto their properties. Private home owners did quick renovations of their properties in the major cities, and planned to travel overseas during the World Cup period, spending their rental income, only to find the rental market being almost non-existent for the World Cup, given the over-supply of accommodation.
MATCH, the accommodation and ticketing agency for FIFA, also greedily added a 30 % surcharge onto the accommodation it contracted, and will have added similar commission rates to transport, flight and ticket prices, giving South Africa a dreadful label of “rip-off” pricing in the international media. It is the fear of the excessive costs as well as the soccer fans’ fear of the perceived crime risk, that has kept soccer fans away in the main, report the international media.
Grant Thornton only revised its international attendance projections in the last month, when it became clear that MATCH could not sell all its contracted rooms, and gave them back to establishments, and that more than two-thirds of the tickets sold to date are to South Africans. Even World Cup sponsors and football associations have not been able to sell all their tickets, and have returned them to MATCH.
One wonders why it took Grant Thornton such a long time to revise the estimates, as its first estimate set the expectations for the hospitality industry. The tourism consultancy now blames the credit crunch (which has been around for 2 years) and the distance of our country from the qualifying nations as the main reasons for the poor international bookings. It also says that accredited Tour Operators also did poorly in selling packages. Such Tour Operators had to pay $ 30 000 for a licence fee per country in which they were looking to sell packages, reports The Daily Maverick.
MATCH cancelled 1,3 million room nights out of the 1,9 million it had originally contracted, reports SA Tourism Update. Many of the rooms released were in Zimbabwe, Mauritius, and in smaller local country towns (e.g. Plettenberg Bay, Hermanus). The Protea Hotel Group has had 60 % of its rooms returned, in Cape Town, Durban and smaller towns, having originally been forced to allocate 80 % of their rooms to MATCH. The Kruger National Park had 25 000 room nights returned.
Grant Thornton is trying to put a positive spin on the tourism benefit of the World Cup, by claiming that the average length of stay now is 18 days as opposed to 14 days as estimated originally, and that the average spend per trip would be R 30 200 as opposed to the originally estimated R 22 000. On average, international soccer fans will watch 5 World Cup matches, as opposed to the 3 previously estimated.
Attendance by African soccer fans has fallen to an estimate of 11 000, in what was meant to be an “African World Cup”, reports Business Report. High ticket prices and lack of access to credit cards and the internet in other African countries has been blamed on the poor support from this continent. It had originally been estimated that 48 000 African soccer fans would attend the World Cup, which still would not have been a satisfactory attendance level.
Grant Thornton in 2007 estimated the impact of the World Cup on the economy of R21,3 billion, with 159000 new jobs created. International consultants Morgan Stanley published an estimate two months ago, of 350000 international fans attending and the local economy benefit being R15 billion. The government has spent R33 billion on the tournament, for the building of stadiums and upgrading its infrastructure around the country to date, reports The Times.
Grant Thornton now says that no new jobs appear to have been created due to the World Cup, but that it has prevented job losses, reports Business Report. An estimated 2,5% – 3,5 % growth in the GDP of South Africa has been drastically reduced to 0,54 %. Many fans have chosen to book via the internet, and are booking at B&B’s and guest houses, rather than hotels, and therefore are not booking via the “official MATCH-hosted channels”, says Business Report.
FIFA President Sapp Blatter will be staying in the 5-star Michelangelo Towers during the World Cup, while the rest of his FIFA entourage of 200 will be accommodated at the Michelangelo Hotel next door, reports The Times. Herr President’s requirements are a minibar stocked with South African wines, which is a good boost for the local wine industry, but the ice cubes in his fridge must be made from Evian water. He will be protected by 5 bodyguards. While sponsors’ products are meant to be used, which would mean that Blatter would have to drink Coca Cola’s Bonaqua, he is breaking protocol by drinking imported San Pellegrino mineral water.
Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com
Tags: accredited Tour Operators, African soccer fans, African World Cup, B&B's, Bonaqua, Cape Town, Chris von Ulmenstein, Coca Cola, credit cards, credit crunch, Durban, economy, establishments, Evian, FIFA, football associations, GDP growth, Grant Thornton, Guest Houses, Hermanus, home owners, hospitality industry, hotels, international media, international soccer fans, internet, job creation, Kruger National Park, licence fee, MATCH, Mauritius, Michelangelo Hotel, Michelangelo Towers, mineral water, Morgan Stanley, over-supply of accommodation, Plettenberg Bay, Protea Hotel group, rental market, rip-off pricing, San Pellegrino, Sepp Blatter, soccer fans, South Africa, sponsors, tourism, tourism consultancy, Whale Cottage Portfolio, Wine, World Cup, Zimbabwe
Fri 30 Apr 2010
The Sweet Service Award goes to Salt Deli on Victoria Road in Bantry Bay in Cape Town, for hosting a cosy media breakfast to showcase their cooked breakfast range, which includes scrambled or poached egg and bacon (no fried eggs available), salmon and eggs benedict, and eggs en cocotte. On leaving, each person was handed a little sweet treat to take home. New Salt restaurant chef Jacques de Jager, originally from Grande Provence in Franschhoek, came to introduce himself.
The Sour Service Award goes to La Vierge restaurant in the Hemel-en-Aarde Valley outside Hermanus, nominated by Ebony Sanders. Ebony writes that she was disturbed when a team of handymen arrived at the restaurant last Sunday lunch-time, and used power tools to break down a center stage, when she had to wait for more than an hour to discover that her order for her poached salmon had not been placed with the kitchen, and had to wait to have her drinks served. She was told that the waiter that served her has a medical condition, which must have influenced his service level. The invoice system was not working properly, so it took time to organise the bill when Ebony and her husband had had enough, and decided to leave, even though the Manager, via the waiter, offered to not charge for the meals. The waiter did not apologise about the delay in serving the main course, and the Manager never came to see and to apologise to Ebony and her husband. Ebony has subsequently written to say that she received a call of apology from Andrew, the manager, and he has invited her back for a complimentary meal.
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.
Tags: Bantry Bay, Cape Town, Chris von Ulmenstein, cooked breakfast, deli, Ebony Sanders, Franschhoek, Grande Provence, Hemel-en-Aarde Valley, Hermanus, Jacques de Jager, La Vierge, restaurant, Salt deli, Salt Vodka Bar, Whale Cottage Portfolio, WhaleTales Sweet and Sour Service Awards
Tue 13 Apr 2010
Cape Town’s restaurants are feeling the hospitality winter blues, with a large number of restaurants announcing their restaurant specials. The winter has claimed its casualties too, and there could be more in what has been a poor winter for many businesses.
La Mouette has opened at 78 Regent Road in Sea Point. Brio is a new jazz restaurant, in half of the ex-Riboville in town (on the Adderley Street side), while Liquorice and Lime has taken over the other half of Riboville (on the St George’s Mall side). Van Hunks has opened at 1 Union Street, off Kloof Street in Gardens. Cafe Nood has opened in Wilderness Road, Claremont. shu has opened next to Doppio Zero on Main Road, Green Point. Ryan’s Kitchen has opened at Rusthof guest house in Franschhoek - the chef Ryan Smith is ex-Mont Rochelle. On Broadway has moved to the New Space Theatre building at 44 Long Street, with a new restaurant where Anytime was. Buena Vista Social Club has moved to the top end of Portswood Road in the Waterfront. Madame Zingara has re-opened at Century City, after a two-year absence. The House of Meat has opened in the Pepper Club Hotel, corner Long and Bloem Streets, offering a full braai for R 295, from 3 pm every day. Amazink, ex-Roots, in Khayamandi in Stellenbosch, has opened, with Bertus Basson from Overture an advisor. Spiros has opened in Hout Bay. Mason’s Cafe & Grill has opened in the ex-Cafe Gainsbourg. La Cantina has opened in the Alliance Francaise. The De Leuwen Jagt restaurant on the Seidelberg wine estate outside Paarl has opened The Fabulous Bakery. Gesellig has opened on the corner of Church and Regent Roads in Sea Point, serving breakfast, lunch and dinner. Chez d’Or has opened in Franschhoek, with Richard Carstens as consultant Chef, scheduled to stay until September, but he left on 28/7. It has been confirmed that Carstens will take over the running of Tokara in October, given that Etienne Bonthuys is set to open a new restaurant on Dorp Street in Stellenbosch. Gesellig is a cosy and friendly new eatery in Sea Point. The Restaurant at One&Only Cape Town has taken over from maze. Indochine has opened at the Delaire Graff wine estate in Stellenbosch. The Long Table Restaurant and Cafe has opened at Haskell Vineyards in Stellenbosch. The Wild Peacock Food Emporium has opened in Stellenbosch. Knife Restaurant has opened in the Crystal Towers Hotel & Spa, a sister restaurant to Fork. De Oude Bank Bakkerij has opened in Stellenbosch. Cafe Le Chocolatier has taken over from Cafe Vendome in Place Vendome in Franschhoek. Leaf Restaurant and Bar has opened where Portofino/The Showroom were located. Epicerie Fine is the new name of the L’Ermitage Deli in Franschhoek, and has a new owner. Sommelier Restaurant at the Sante Hotel and Wellness Centre has re-opened. Illyria coffee shop has opened in the Eikestad Mall in Stellenbosch. Babylonstoren is to open a restaurant in October, next door to Backsberg. The Fish Shack has opened at The Paddocks in Milnerton. Reubens at One&Only Cape Town opens on 1 October. Luigi’s from Hout Bay is said to be opening where Vista Mare was in The Promenade in Camps Bay. Satay Bar has taken over from Zucca in Kloof Street.
Portofino, which opened where The Showroom was, has closed its doors. The first review of Portofino appeared on this blog. Cafe Gainsbourg on Kloof Street, Anytime on Long Street, Josephine’s Patisserie, Ginja, maze at the One&Only Cape Town, La Table de France in Sea Point, Panarotti’s and Shimmi’s Bar in Hermanus, Miguel’s in Plettenberg Bay, and Bouillabaisse and La Brasserie in Franschhoek have also closed down. Camil Haas, the co-owner of Camil’s in the Cape Royale Luxury Hotel, has left the restaurant, but is doing food and wine pairing evenings in Franschhoek. Yum in Vredehoek has closed down. In Camps Bay the Cape Town Fish Market and Terra Mare have closed down. Luke Dale-Roberts is no longer the Executive Chef at La Colombe, but will consult to the restaurant. Tank in the old Cape Quarter is to get a new name. Cafe des Arts has taken over from Topsi’s in Franschhoek. Satay Bar has taken over from Zucca in Kloof Street.
Some restaurants are closing to have a winter break after the World Cup. The Mount Nelson’s Cape Colony re-opens with a new interior and new menu on 1 November. Vaudeville is closing between August and October. Marianna’s in Stanford is re-opening on 14 October. The Salmon Bar in Franschhoek re-opens on 1 November, undergoing renovations in a new location (parts of ex-Bouillabaisse and Pam Golding venue). Massimo’s Pizza Club in Hout Bay has gone into winter hibernation, and is likely to reopen in November, in a new yet-to-be-announced venue in Hout Bay. Bistro 1682 re-opens from its break on 5 September. Rust en Vrede is closed from 3 - 28 September. The Sandbar in Camps Bay is closed until 16 September. Camil’s was meant to have re-opened on 1 September, but looks very firmly shut - a neighbouring restaurant believes it to have closed down. shu, near Doppio Zero on Main Road in Green Point, looks closed too.
The following restaurant specials have been announced (NOTE: This Specials list is updated continuously). We have seen our list used without acknowledgement on other bloggers’ blogs - please acknowledge Whale Cottage Portfolio Blog as your source:
CAPE TOWN
* The Cru Cafe in the Cape Quarter: breakfast for 2 for R 85, 2 pasta dishes + 2 glasses of wine for R 119, all days of week, lunch and dinner, until 30 September
* Wang Thai: half-price sushi and cocktails, Mondays - Thursdays 12h00 - 18h00, at V&A Waterfront, Constantia, Somerset West, and Lagoon Beach branches
* Five Flies: Pay for one main course and get the other free, on Mondays, Wednesdays and Fridays, until September.
* Andiamo in the old Cape Quarter: R 49 breakfast special (juice, cooked breakfast, cappuccino), until 11h30 daily; 2 pizzas or 2 pastas with 2 glasses of wine R 125; Basil, chilli chicken/salmon salad with bottle of water or colddrink R 59, until 31 October. Tel (021) 421-3687
* Pure at Hout Bay Manor: 3 course dinner for R 220, and R 280 with a glass of wine added
* Catharina’s at Steenberg Hotel in Tokai: 2 course lunch at R 135, 3 course lunch R175/3 course dinner R195, May - September
* Vanilla in the Cape Quarter: 50% off the second person’s main course, and 1/2 price sushi 12 - 6 pm
* Tuscany Beach in Camps Bay - 50 % off second person’s main course, and 1/2 price sushi 12 - 6 pm, until August
* Pepenero in Mouille Point : sirloin and chips R 79, seafood platter R 129, prawn platter R 99, oysters R 9 each, half-price sushi
* Sinn’s Restaurant at Wembley Square: lunch (6 options) at R 50, including a glass of fruit juice. Dinner (5 options) at R 95, including a glass of wine.
* La Colombe : 3-course lunch at R 280 and 5-course dinner at R 380, with a carafe of wine, Mondays - Saturdays, May - September.
* Hussar Grill, in Camps Bay and Green Point: 1 kg ribs or kingklip plus chocolate mousse for R 99.
* Pepper Club on the Beach in Camps Bay: “Nip and Tuck promotion” - Prawn platter R98; Potjies R79,95; Sirloin and Prawn combo R89,50; Seafood platter R139,95; half-price sushi - until end September
* Kuzina in the new Cape Quarter: Meze platter for two plus bottle of wine R 189, Mondays - Fridays 12h00 - 18h00 and Sunday evenings from 18h00. Tel (021) 418-8000
* Saul’s Sushi@Vegas, 118 Main Road, Sea Point: “Eat as much as you like” sushi R 120 Mondays and Tuesdays, “two for the price of one” sushi Fridays and Saturdays
* Cape Town Fish Market: Salmon special, 1 course R 54,95, 2 courses R 69,95, 3 courses R 89,95. V&A Waterfront Cape Town, Parkview Pretoria. Eastgate Johannesburg, Hemingways East London.
* Cassis in Garden Centre: Lunch Box special - coffee/juice/colddrink + savoury tart (quiche/tomato tart/sandwich) + sweet tart = R 40, Mondays to Sundays
* Theo’s on Beach Road, Mouille Point: oysters R 6 each, 1 kg prawns R 99, line fish R79, for lunch and dinner. 300 gram sirloin steak, spatchcock chicken peri peri and 500 gram spare ribs all R 79 for lunch only. Tel (021) 439-3494.
* Salushi Intaba, 25 Protea Road, Claremont: 50 % off sushi on Mondays, Tuesdays and Sundays, from 12h00 - 17h00 (until end May), and other days of the week. Springroll + noodle dish R 70 on Wednesdays.
* Sevruga in the V&A Waterfront: Sole special, between R89 - R180, half price sushi 12h00 - 18h00 Mondays - Saturdays
* 1800 in the Cape Royale Luxury Hotel, Main Road, Green Point: Sparkling wine + 200 gram “Beef Wellington” + parking for R 99 (be warned - this is not a classic Beef Wellington - just a small fillet with a few chopped mushrooms and wrapped in pastry, no pate de foie gras). Until August.
* Myoga at Vineyard Hotel, Newlands: lunch: 2-courses R 95, 3-courses R 125, or salad or soup with bread at R 55, Mondays - Saturdays
* Myoga at Vineyard Hotel, Newlands: 6 course dinner for R 150, Mondays - Saturdays
* Tank in old Cape Quarter: 2 courses R R140, 3 courses for R 165, both with a glass of wine, until end September. Tel (021) 419-0007
* Beluga, The Foundry, Green Point: Prawn & Kingklip R 99, 24 sushi pieces for R 89. Tel (021) 418-2948.
* Butler’s Pizza, Newlands, Rondebosch, Wynberg, City Bowl, N1City, Bellville, Tableview: 3 pizzas for the price of 2; 2 medium pizzas + 4 toppings each at R 89.95; 2 large pizzas + 3 toppings each at R 109.95, Sundays - Thursdays.
* The Kove, Victoria Road, Camps Bay: 2-course meal with glass of wine R120; Fish and chips R 79, 400g ribs R75, Oysters R 9, Seafood Platter R129, Rump 250gm R 79, Rump 500gm R 109, 1kg of prawns R 99, Lamb chops R99. Tel (021) 438-0004
* St Elmo’s: 2 large regular pizzas cost R 105. 2 Dipping Strip pizzas and 3 dunking sauces R 99,90. On Tuesdays 2 large pizzas out of a choice of five cost R79,90. At lunch buy one pizza with Coke for R 29,90 Monday - Friday, until 16h00. Belgravia, Brackenfell, Claremont, Durbanville, Fishhoek, Gardens, Hout Bay, Kuilsriver, N1 Value, Paarl, Parow, Plumstead, Rondebosch, Somerset West, Stellenbosch, Strand, Tableview, Three Anchor Bay, Tokai, Tygervalley, Woodstock and Worcester.
* Cafe Sofia in Camps Bay, Green Point, etc: All pasta dishes R 49, 250 ml soup + ciabatta toast R 19.
* 221 Waterfront: two drinks for price of one, Mondays - Fridays, 16h30 - 18h30, two dishes on “Lite” and Sushi sections of menu for the price of one
* River Cafe, Constantia: four courses lunch + a carafe of wine R 195, 4 courses dinner + wine R 225. On Mondays to Thursday 1 child eats free, Mondays - Saturdays, May - September
* Diva Pizza, 81 Buitenkant Street: 2 pizzas + 2 toppings each take-away special price R 75
* Pastis in High Constantia Centre, Constantia: free glass of wine with meal.
* Trattoria Luigi in Hout Bay: margherita pizza plus Savanna for R 45 on Wednesdays. Mondays - Fridays pizza and pasta half price, until 31 August
* Constantia Uitsig: 3 courses and wine R 260 for lunch, and R 290 for dinner, until end September*
* Jakes in the Village/on Summerley, in Steenberg and Kenilworth, respectively: 25 % off all dishes, 5 - 7 pm only, Mondays - Saturdays, until end September
* Buitenverwachting in Constantia: 2 courses R 149, 3 courses R 169, 4 courses R 199, until 31 August
* Duchess of Wisbeach, corner Main and Wisbeach Roads, Sea Point - free bottle of wine for a table of four
* Salt, Ambassador Hotel, Bantry Bay : 2 courses R 140, 3 courses R 170, Mondays - Sundays, lunch and dinner
* Le Restau Paradiso, Kloof Street: Marie’s Menu 3 courses R 110; Capetonian Menu 3 courses R 130; French Classics Menu 3 courses R 150, until December.
* A Tavola in Claremont: 50 % off all pasta dishes on Mondays, prices reduced by R 4 - R14 per dish on menu (except for desserts)
* The Lookout Deck, Hout Bay: 1 kg tiger prawns R 125 (lunch and dinner), 6 oysters R 36 (5 - 7 pm only)
* La Mouette, Regent Road, Sea Point: 6 courses for R 175. Express Lunch - 2 courses (with 2 choices each) at R 99. Monday - Saturday dinner, Tuesday - Sunday lunch, until end September. Tel 021433-0856
* Blonde restaurant, Hatfield Street: “two …blondes are better than one” promotion of 33% off the bill, until September
* Lagoon Beach, Milnerton - 2 course meal from R 75, “all-you-can-eat” Sunday buffet R 99
* Jardine, Bree Street: 3-course dinner at R 150, Tuesdays - Saturdays
* The Round House in Camps Bay : 7 course menu for R 245, until 30 September
* Berthas in Simonstown: 1 kg mussels, 1 kg Queen prawns or 1 kg mini seafood platter cost R 99 each
* Ricks Cafe Americain, lunch special for R 39, Mondays - Saturdays, until 31 October
* The Square Restaurant, Vineyard Hotel, Newlands: 5-course dinner costs R 165. 2-course lunch R116, 3-course lunch R145. Tel (021) 657-4500
* Adega Sea Point, corner Main and Glengariff Roads:1 kg Tiger Medium prawns, R99. 300g Mozambican Pepper Fillet R79. Oysters R4,90. 21-piece Sushi Platter R 99. Lunch and dinner, until 31 August.
* Pepperclub Luxury Hotel & Spa: 6 oysters and a glass of bubbly R60, Fridays from 16h00, with jazz
* Aubergine: 2-course lunch R184, 3-course lunch R235, Wednesdays - Fridays
* Balducci’s: All pizzas (except Flaming Prawns) R49, 26-piece Platinum Sushi Plate for R99, Burgers from R55. Monday - Sunday, 12h00 - 18h00, until September.
* Ferrymans, V&A Waterfront: 3-course pairing meal, with wines matching starter and main course, at R200, until September.
* Bukhara : 2 course lunch or dinner plus glass of wine R125, Monday - Saturday, Sunday lunch
* Haiku: 2 course lunch or dinner plus glass of wine R125, Monday - Saturday, Sunday lunch
* Cafe Caprice, Victoria Road, Camps Bay: two burgers for the price of one, Mondays - Thursdays, 12h30 - 22h00
* Saul’s Taverna: for every meal ordered from main menu, the second person get’s a free main course from chef’s special menu
* Caviar Deli in the V&A Waterfront is offering 2 ready-made meals for R40 (one costs R25)
* Societi Bistro: “Tour of France” - 3-course French menu R 150, until October
* Chapman’s Peak Hotel, Hout Bay: 1kg Tiger Prawns R99; order 2 steaks, and get a bottle of wine and 2 Amarula creme brulees for free. Tel (021) 790-1036
* Quay 4: Snoek and chips R59, until October
* Black Marlin: Snoek on braai R55, half crayfish on braai R75, Saturdays and Sundays; 3 course meal plus glass of sherry R125, until October
* Hildebrand: 2 courses R 89, 3 courses R 120; 2 pastas for the price of one with a glass of wine, until September
* Chenin Restaurant and Bar: Sirloin steak R60, until September. Tel 021 425-2200
* Leaf Restaurant and Bar : 51 % off sushi from 11h00 - 16h00, and all day on Sunday.
* Gesellig, Regent Road, Sea Point: 2 courses plus soup or dessert = R 90 for dinner; lunch costs R40 for dishes usually costing R65 - R77 12h00 - 14h00
* The Fish Shack Restaurant and Wine Bar, Paddocks, Milnerton: Shack Platter and glass of wine R 90
* Blowfish in Blouberg: Seafood platter R 179, 20-piece sushi platter R99, 500g rump steak R 95, Lamb shank R95, Fish & chips R59, Prawn curry R69, Seafood Paella R79, until September. Tel 021 556-5464
* Ocean Basket: Starter, seafood platter, and bottle of Two Oceans wine for 2 for R 235 (only at Hout Bay, Plumstead, Tygervalley and V&A branches), until 31 October.
* Live Bait, Kalk Bay Harbour: calamari, mussel and prawn dish R50, until end September, Monday - Thrursday lunch, Sunday - Thursday dinner, tel 021 788-4133
* Bamboo, below Cape Royale Hotel: unlimited prawns at R 95 on Sunday evenings, 10 oysters for price of 8
THE WINELANDS
* D’Vine Restaurant at Willowbrook Lodge, Somerset West: 1 course R100, 2 courses R145, 3 courses R170, includes a glass of wine. Dinners only
* 96 Winery Road between Stellenbosch and Somerset West: 3-course meal plus a glass of wine for R 165, Mondays - Saturdays, lunch and dinner
* Terroir at Kleine Zalze, Stellenbosch: two-course meal at R 165, and 3-course meal at R 195, until the end of September
* Allee Bleue, outside Franschhoek: choice of three 250 gram steaks at R 99, including a glass of estate wine, May - September. Tel (021) 874-1021
* Olivello, Klapmuts, outside Stellenbosch: 2-course meal R 99, 3-course meal R 119.
* Mon Plaisir @ Chamonix in Franschhoek: 2 courses at R 170
* Le Bon Vivant in Franschhoek: 2-course meal for R 115, 3 courses for R 150, until end September. Tel (021) 876-2717
* Grand Provence in Franschhoek: Chef’s Table for 8 or more persons, 4 courses R 200 per person, June - September, lunch and dinner. Tel (021) 876-8600
* Cuvee, Simonsig wine estate, outside Stellenbosch: 2 course lunch or dinner + glass of wine R 170, 3 courses R 200, August - October
* Clos Malverne wine estate outside Stellenbosch: autumn special - 2 course meal + quarter bottle of wine R 125, 3 course + half bottle of wine R 155, Tuesday - Saturday lunch and Wednesday and Friday dinner
* Bosman’s, Grand Roche Hotel, Paarl: 3-course lunch and 2 glassses of wine for R 260, Sundays
* Lanzerac Hotel in Stellenbosch : 2-course lunch R 145, 3 course lunch R 175, includes a glass of red wine. Chef’s soup of the day with rolls and house wine R 55. June - September
* French Connection, Franschhoek: 2 courses R 95 and three courses R 125, until end September. Tel 021 876-4056
* Le Petite Ferme, Franschhoek: 2 courses R 100, 3 courses R 150, plus carafe of wine, every Friday evening
* Ryan’s Kitchen at Rusthof, Franschhoek : 3 course meal and glass of wine at R 195, until September. Tel (021) 876-4598.
* Boschendal in Franschhoek: Buffet reduced cost R 145 (R 50 extra cost for dessert and cheeses)
* Noble Hill, Klapmuts: Farmer’s Lunch costs R 62, Mondays - Fridays
* Restaurant Christophe, Stellenbosch: business lunch - 2 courses R130, 3 courses R 150, Tuesday - Friday, served within one hour, all year
* Rickety Bridge Restaurant in the Vines in Franschhoek: 3 course lunch for R 150, and R25 extra for three Rickety bridge wines, paired per course. Monday - Sunday, until end September
* Allora in Franschhoek: 3 course winter menu at R89. Main course lunch plus live music plus ”drink” for R100 Saturday lunches. Tel (021) 876-4375.
* Epicerie Fine Deli/Coffee Shop, L’Ermitage, Franschhoek - bowl of pasta plus salad plus homemade bread plus glass of wine = R 45. Tel (021) 876-9200
* Waterkloof Restaurant at Waterkloof in Somerset West: Spring special - 2 courses R140, 3 courses R170. Tel (021) 858-1491
OTHER AREAS
* Season in Hermanus: 2 course meal R 75, bredie of the day R 48, Sunday roast R 65, 3-course Sunday lunch R 110. Tel (028) 316-2854
* Mediterrea in Hermanus: 2-course R 105 and 3 course meal R 135, Monday - Thursday dinners and Sunday lunches, April - August
* Nguni in Plettenberg Bay: main course R 50, different every week, Wednesdays.
Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com
Copyright: Whale Cottage Portfolio
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