Whale Cottage Portfolio Blog

An extremely hot summer’s day, as well as a mouth feel urgently requiring crayfish, beckoned the writer to Salt restaurant in the Ambassador Hotel in Bantry Bay, which has been running a crayfish special at R 185 with its sister restaurant OYO in the V&A Hotel for a while now.   There was no cooler way to escape from the heat than lunch at Salt.

Parking is uncomplicated, either across the road from the hotel, or on its roof, and is complimentary if one eats at the hotel.   As the restaurant hostess sat at the computer, meaning that she had her back turned to the restaurant entrance, she did not see the customer arriving.  A yawning waitress attended to the guest but had to go to the hostess to decide which of the many tables could be allocated (only 5 tables in total were occupied)! The waiter Michael came to the rescue, and seated the customer at a table with a lovely cool breeze, and wonderful view onto the ocean.   Later on, the sliding doors were opened completely, and an even cooler breeze cooled one down.   The protective glass barrier can barely be seen, and it looks as if one is sitting at the edge of the door, making this restaurant one of the most spectacular in terms of its location, view and ocean smell.

Michael efficiently took the order for a glass of Colmant Tradition bubbly, at R 59, and agreed to organise that the ordered crayfish be served cold rather than hot.   Cold water was brought to the table regularly, and while the wait for the crayfish was long at 45 minutes, it was worth every minute.  Six small tails of crayfish were served with the most delicious jasmine rice (a bowl of chips was initially brought to the table in error, and one cannot imagine that the restaurant would serve chips with crayfish) and a salad (the only odd ingredient was mozarella cheese, which clashed with the crayfish), and a piquant mayonnaise, a little too strong.  It was the perfect Saturday afternoon lunch.

Other lunch options are salads (caesar salad at R 55); three pasta dishes ranging from R 70 - R 80; four seafood options (mussels R 70, squid R 95, fish and chips at R 115, and fish of the day R 120);  five meat dishes (including burger R 65, chicken schnitzel R 80, and rib-eye steak R 125); and desserts cost about R 55, the most expensive being a three-variation creme brulee at R 85.

The bill was brought to the table efficiently, and Michael was the perfect waiter - no small talk, efficiently answering questions and executing requests.  What is missing is the personal touch - no Manager appeared to be on duty, to check one’s satisfaction with the meal.  This is what differentiates a hotel restaurant from a stand-alone one.

The new chef at Salt restaurant at the Ambassador Hotel, Top 10 chef Jacques de Jager, who recently moved from Grande Provence in Franschhoek, has not yet made himself felt, in that the existing menu is still used.   His new dinner menu will be launched tomorrow evening.   According to Michael, the menu will be in the French cuisine style.

Salt restaurant, Ambassador Hotel, 34 Victoria Road, Bantry Bay. tel 021 439-7258,  http://www.newmarkhotels.com/newmark/salt 

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

What was Ravi Naidoo, owner of Interactive Africa and ‘Mr Cool’, who boasts FIFA as a client, and organiser of 13 Design Indaba’s to date, thinking when he decided to put Martha Stewart on the programme for the 2010 Design Indaba, which ended this weekend?

Billing Stewart as the lead Design Indaba speaker on its website, Stewart was described as speaking about “Food Design” at the Conference part of the Design Indaba, about ”the creative principles and practical ideas that have made her America’s most trusted guide to stylish living.  Millions of consumers rely on Martha Stewart as their arbiter of style and taste and their guide to all aspects of everyday living - from cooking and entertaining to decorating and gardening, and much more”.  Stewart’s profession is stated as : entrepreneur, TV host and author.  

None of these “credentials” would have necessarily made Stewart eligible as a speaker at a conference addressed and attended by the world’s top designers.  So what went wrong? Firstly, through Twitter, one could track Stewart’s movements around the country, from the time she left New York on SAA, praising the airline highly (sponsored ticket?), she was met in Johannesburg and taken on a safari to Singita (sponsored?), and then arrived in Cape Town, where she stayed at the One & Only Cape Town (sponsored?).  Stewart’s talk was mid-morning on day three.  From her Tweets, it was clear that she had made no effort to attend any of the other talks on the first two days, choosing rather to go sightseeing and winetasting, but here her brand endorsements stopped.   It is the owners of the wine estates (which included Warwick and Graham Beck) that made one aware of her stops there on Twitter.  She did Tweet about her lunch at Waterkloof, mistakenly referring to it being in Stellenbosch!  Given that she has close to 2 million followers on Twitter, this would have had a good marketing benefit for the Cape.

At Design Indaba, the conference organisers as well as bizcommunity.com, were Tweeting from the conference.   Here is the take on Martha Stewart’s talk by Louise Marsland, ex-editor of and writer for bizcommunity.com and editor of AdVantage magazine, who Twittered the whole Conference every few seconds:

‘The always spectacular Design Indaba will this year be remembered, not only for the fabulous speakers such as Harry Pearce, Bruce Nussbaum, Priyush Pandey, Stefan Bucher, Mokena Makeke, etc, but for the worst presentation it’s (sic) ever hosted - by famous ‘homemaker’ Martha Stewart. Who will also now be credited with launching the first local “twitcom”. [view twitterfall)   Delivering a presentation more suited to the Krugersdorp Vrouefederasie or the Belville (sic) Housewives Scrapbooking Circle, she managed to inspire a mass walkout in both auditoriums - practically unheard of in the history of Design Indaba, which is the industry’s premier conference and expo showcase in the creative industries and an inspiration destination annually.  And so we get another twiord (twitter word): she was ‘twitter slapped’ (twitapped?) by the twitterverse. Twerrible.  The complaints centred around that fact that she used her presentation as a sales pitch (given how she is about to launch her ‘Martha Stewart’s Cupcakes’ in South Africa) and spoke to these highly creative and key delegates with a lack of awareness that was astounding. With the likes of local agency heads and creative directors and world-renowned designers and architects in the audience, you don’t talk about doing ‘glitter by numbers’ pictures and show 29 pictures of yourself holding various farm life (unless that’s part of your creative installation!). The laughter was cringe worthy indeed. The result was a walkout.  Basically she was boring and out of touch and self-promotional. Everything that Design Indaba is not. Design Indaba is about collaboration, sustainability, social entrepreneurship, less conspicuous consumption and looking towards redesigning a new world where product has less impact on the environment. General opinion was summed up by the biting comment of MC Michael Bierut as Stewart left the stage: “Dr Craig Venter is to the human genome as Martha Stewart is to paint chips.” Ouch!The subtle quips continued through subsequent speakers in the afternoon on Friday with references to the ‘millions’ to be made out of design (not) and pleas for people not to put gold glitter on their food, or anything else for that matter. Speakers following her were thanked profusely for “showing us what Design Indaba is all about” by Bierut. Groans and laughter greeted each aside.  Delegates who walked out gathered around Bizcommunity.com’s live ‘twitterfall’ screen outside the main auditorium which live-fed the deluge of tweets to delegates. “It was hysterical,” said one executive creative director of a leading SA ad agency. “The tweets were hugely entertaining, much more so than her speech!”  Another creative director pointed out that the real story was how fantastically social media worked in this case. “People didn’t like her… so they said so. That’s the real story. Brilliant.”   Delegates and journalists attending didn’t pull any punches, with scathing references to her ‘lack of a glittering performance’ and the fact that she could write a book on ‘How to clear a room’, rather.’

Yesterday Stewart addressed a less distinguished audience, who paid R 250 to attend a breakfast session sponsored by Woolworths.   From the blog and Twitter feedback it appears that Stewart used the same talk, but attendees had lowered their expectations, given the feedback about her talk the previous day.   Some comments seemed self-justifying, others remained critical: read Cape Town News Blog’s report here.

Stewart appeared unaffected by the furore, happily continuing her Tweeting about beautiful Cape Town and hoping that she could get up Table Mountain, after the gale force southeaster winds had prevented her from accessing this design icon of the city.  In fairness to her, she did not make any negative comments on Twitter about her visit to South Africa, and was gracious to her hosts and sponsors in acknowledging them, the main ones at least!

Martha Stewart’s visit to Cape Town will be remembered for all the wrong reasons.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

Franschhoek’s finest vintage cars, which are showcased in the Franschhoek Motor Museum on the L’Omarins wine estate, will be put on show today and tomorrow, when the first Franschhoek Motor Museum Concours and Time Trial takes place on the wine estate.

Sixty of the approximately eighty vintage cars, dating between 1900 and 1980, in the Motor Museum’s collection will be taken through their paces on one of three routes:  up to 50 km/hr, 70 km/hr and 90 km/hr, to showcase the pedigrees and speeds of the various vintage cars. 

The Concours will showcase Africa’s finest vintage cars, a panel of judges finely examining the detail of each masterpiece, from the upholstery, the paint, to the mechanical condition of each vintage vehicle.

The Franschhoek Motor Museum was established by Johan Rupert, in honour of his father Anton Rupert, who was an avid vintage car lover.  Anton Rupert built up a museum of vintage cars in Heidelberg in the Cape, and his son Johan moved the car collection to the L’Omarins farm, which belonged to his late brother Antonij, after his father’s passing.   More than 80 vehicles, including motorcycles, bicycles and memorabilia, are showcased in four air-conditioned halls, The Motor Museum is closed on Mondays, so that all vehicles can be polished for the visitors arriving on subsequent days of the week.

The event is so popular that most accommodation in Franschhoek has been sold out for tonight.

For further details, visit Franschhoek Motor Museum www.fmm.co.za.  Tel 021 874 9000. Buy tickets at Computicket only.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

The Sweet Service Award goes to Bellavista Country House and Panorama restaurant, located between Stanford and Gansbaai, and neighbouring Grootbos, a surprise oasis of 5-star accommodation luxury and excellent cuisine, owned by Swiss national Georg Schwegler, for inviting WhaleTales to experience the property.   Set high up against the Waterkop mountain, the property has a lovely view onto Walker Bay, and the fynbos of the farm below.   The popular Panorama restaurant, visited by guests from Hermanus and Gansbaai, has a fine-dining menu which is reasonably priced and the food was excellent.   The restaurant is run by two chefs who previously worked at Allee Bleue in Franschhoek, and the service was professional and reactive, if a little withdrawn, whilst the wine list is extensive, with two wine list choices - top-end wines and more affordable wines. 

The Sour Service Award goes to the Cape Whale Coast Destination Marketing Organisation, for reacting to its Sour Award of 28 December by sending a lawyer’s letter stating that “not only is the content of your publication concerning our client plainly untrue, but also slanderous.   You published these statements with the obvious and clear intentions to defame our client, and bring our client’s work, standing, good name and reputation into disrepute”.  The letter demanded “an unequivocal apology in respect of all untrue and defamatory matter concerning our client.  In such written apology, you are to acknowledge the untruthfulness of your earlier statements, withdraw all imputations made, and express your regret that they were ever made”.  The writer gave 7 days for this demand to be implemented (but sent the letter to the wrong address, so it was only received 10 days later), failing which the DMO threatened to issue a summons for damages and apply for an interdict!   Nowhere in the lawyer’s letter did it state which parts of the long article it deemed to be “untrue” or “defamatory”.  WhaleTales has been around the block long enough, and has written for the media, and knows what can/may be said.  Information sources were the Hermanus Tourism Bureau, an e-mail sent to all members of the Hermanus Tourism Bureau, the DMO constitution, and the DMO website itself.   The blog post that the DMO is contesting can be read here.   The DMO seems to be short of funds, yet seems to deem it important to waste its money on a threatened court case with no foundation, and does not appear to value the country’s Constitutional freedom of speech!

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.

Salt Deli, which had a disastrous opening over the festive season, appears to have settled in, and the feedback provided has been implemented, meaning a huge improvement.

The menu has been changed completely, following the feedback supplied (read our initial review here) and the arrival of Jacques de Jager, the new chef at Salt Restaurant at the Ambassador Hotel on Victoria Road in Bantry Bay, Cape Town, who was previously a Top 10 chef at Grande Provence in Franschhoek. 

The biggest change is that cooked breakfasts can now be prepared on site, and these include eggs benedict with bacon (R 45) or salmon (R55), scrambled eggs with smoked salmon (R55), eggs en cocotte - egg cooked individually in cream or butter in a small ramekin (R 45), and savoury ostrich mince (R40).  Further breakfast treats on offer are yogurt, berries and nuts (R 30), bagel and cream cheese (R 20), salmon and cream cheese bagel (R 40), muffins and croissants.  Breakfast is served all day, good news for breakfast fans.  A good cappuccino (R 14) is served too.

The lunch options, which probably are available all the way until the Deli closes at 9pm, include chicken supreme with asparagus salad (R 65), stuffed aubergine (R 60), lamb pita and side salad (R 65), onion and goat’s cheese quiche (R 38), endive, pear and walnut salad (R 40), game terrine (R 65) and a roast beef sandwich (R 65).  I had a tasty lasagne with side salad for R 50, which was not on the menu, but was mentioned.   The lamb pita was dry, and could do with more tzatziki, if there was any in it at all.  A menu board of specials is changed daily, and is additional to the printed menu choice.

A delight for Salt Deli visitors is the large selection and quality of the wines on the winelist - every one of the 12 red wines and 10 white wines is offered by bottle or by glass.   The Bosman Rose costs R 23 per glass, while the most expensive white wine is the Waterford Chardonnay, at R 51.  The reds range from R 31 for a 2005 Waverley Hills Cabernet Sauvignon  to R 55 for a 2006 Ataraxia Serenity blend.  Two Shiraz’s are stocked - 2007 Kleine Zalze and 2006 Andreas.

The star of Salt Deli is the Assistant Manager Cisca, who recognised the guest from the last visit almost two months ago, and came to the table regularly to chat, requesting feedback about the menu and the meal. 

One aspect of Salt Deli that is hidden if one sits outside, is the quality of the bakery items, and the Deli could capitalise on this more in its list of desserts.  The finest tarts (fruit, chocolate, lemon meringue and others) at a mere R 10 each, and the crispiest and lightest pastries (croissants, apple, raisin, danish) at only R 8 each, are fantastic value for take-home treats compared to the expensive ones sold at Voila! in the Cape Quarter.  A good selection of breads is also sold.   The staff dealing with this part of the Deli were exceptionally friendly and accommodating.

Salt Deli has been transformed for the better, and now is well worth regular visits.  In about three weeks the Vodka and Champagne Bar is planned to open upstairs.  Open until 9 pm every day, Victoria Road, Bantry Bay, opposite the Ambassador Hotel. Tel 021 439 7258.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

The tourism industry in Cape Town will be disappointed that none of the 32 World Cup teams have chosen a base camp in or near Cape Town.   The base camp location has an important attraction for fans, who want to stay in the same towns and cities as their home team. 

Despite a deadline of the end of last month, FIFA has given the teams one more week to finalise their choice.  Six teams have not yet announced their final base camp choice.

The Western Cape has 2 teams (France and Denmark) staying in Knysna at Pezula and Simola, respectively, and Japan will be based in George at the Fancourt Hotel. 

Gauteng has the most teams to date, who chose the province for the altitude for their practice sessions, the top quality sport facilities and top quality accommodation : The Netherlands, South Africa, Portugal, Serbia, New Zealand, Slovenia, Brazil, Australia, Honduras, Switzerland, North Korea, and Mexico. 

Pretoria has attracted USA, Germany, Italy, Slovakia, and Argentina.   KwaZulu-Natal has secured Algeria, Ivory Coast, Greece, and Paraguay.   Uruguay is staying in Kimberley.   Ghana  is staying in White River. England and South Korea are staying in Rustenberg.  Chile is staying in Mapumalanga.   Spain has not chosen between Rustenburg and Potchefstroom yet.

Many municipalities spent big money trying to encourage teams to set up base camps in their towns.  Mossel Bay was sure that it had bagged Paraguay, and both Val du Vie and Pearl Valley outside Franschhoek were rumoured to have signed up a team.  The Sunday Times reports that the Mossel Bay municipality spent R 200 million on its bid, and had launched an extensive Spanish language campaign for tourism players in the town.   Bloemfontein, Port Elizabeth and East London also did not attract any base camps.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

The Whale Cottage Portfolio has increased the traffic to its website six-fold in one year, since embodying social media marketing, and has exceeded the 30 000 visitorship for the first time this month.  In 2009 a total of just fewer than 200000 unique visitors was recorded.

In January 2009 4850 unique visitors (i.e. unduplicated visitorship) had accessed the website, four months after Whale Cottage had started this blog www.whalecottage.com/blog.   At the end of December this had grown to 27 928 unique visitors.

The major impact on the growth in web traffic has been persistent blogging, with the target of one blog post published per day having been met with one or two exceptions.   Performance improved once the blog posts were posted during mid-morning, instead of just after midnight, when they had just been written.   This post is the 500th written on this WhaleTales blog.

Twitter has made a significant contribution too, with it serving as an “announcement” of what one has blogged about, providing a link to the website which can be accessed for more information, given its 140 character space restriction.   Whale Cottage has close to 700 followers, and has written more than 2 000 tweets to date.   Facebook has played only a small role in contributing to web traffic.

Cross-referencing has also assisted in the growth in Whale Cottage’s visibility, in that the social media links are part of the Whale Cottage e-mail signature; in that the WhaleTales newsletter invites its readers to follow Whale Cottage on Twitter and Facebook; and the blog has an RSS feed link, to enable regular readers to receive the latest WhaleTales blog post, and it has links to the Whale Cottage Twitter and Facebook pages.

New traffic to the website has come from restaurant reviews in particular, especially for new restaurants.  Few restaurants have websites, and do not understand about search engine optimisation.  Some Whale Cottage restaurant reviews have outperformed the restaurant websites in terms of the Google ranking on page one of a search on a specific restaurant.   Where other websites provided a link to the Whale Cottage blog in cases of restaurant controversy (e.g. Portofino, Carne), traffic to the website has been enhanced.

In 2009 the top 10 blog posts that were read most often were the following:

1.   Spar Sweet and Limelight Sour Service Awards (8 838)

2.   Petrol price drop best Christmas present for tourists (5119)

3.   Franschhoek goes Italian (Allora review) (4394)

4.   Rebel restaurateur a hit at Portofino (3 360)

5.   SA presence on top 50 restaurant list grows (2 468)

6.   Prince Albert celebrates in Fresnaye (2 276)

7.   Whales beach on Kommetjie beach (1 984)

8.   Minstrels do it for Cape Town (1 698)

9.   Table Mountain only SA New7wonders nominee (1 570)

10.  Sun Princess to visit Cape Town (1 510)

The most popular restaurants in Cape Town at the moment, based on restaurant reviews accessed on the Whale Cottage Portfolio website via Google this month, are Duchess of Wisbeach, Vaudeville and Kuzina.   

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

While we all love to eat out, it is disappointing when one gets taken for a ride by restaurants making false claims, or if they are dishonest in the presentation of their product and service.

My favourite hobby horse is wines-by-the-glass.  I have discovered regularly that the chosen vintage for such wines is seldom that which is advertised on the winelist.   Few winelists have a disclaimer, covering them for a vintage running out.   I always ask for the wine to be poured at the table - I also want to taste it before a glassful is poured.  Few restaurants do this.  Last week, at Wijnhuis in Newlands, a restaurant that places wines prominently in the foreground, I ordered a glass of Delheim Shiraz 2004, as per the winelist.   The waiter brought the poured glass to the table.  When I asked him to pour it at the table he came with a 2006 bottle.  When questioned about the vintage difference, he shrugged his shoulders.  The vintages had run out, he said, as if to say – so what?!    The older the wine, the more expensive it is.  So therefore, by deduction, a restaurant should charge less if the vintage is younger than advertised. 

At Vaudeville earlier this month four glasses of wine were poured out of a bottle, and the bottle was not left on the table.  When we asked for the rest of the wine, we were told that it was finished.  Any restaurateur will tell you that you can pour up to 6 glasses of wine out of a 750 ml bottle.   The GM begrudgingly brought 2 further glasses of wine to the table.   Surprisingly they do not tell you that the bottle is finished, nor sell you another!  

Newport Deli in Mouille Point wipes the mayonnaise off the tuna and chicken from the previous day’s sandwiches, puts them onto fresh bread, adds new mayonnaise, and calls the sandwiches “fresh”!

According to an ex-waiter of Bayside Cafe in Camps Bay, the left-over vegetables (usually butternut and spinach) returned from the table are put back into containers, and re-used for the next patrons!

A more devious dishonesty is when a restaurant makes a claim on its menu and website that it serves only organic beef, lamb and game from the owner’s farm in the Karoo, and an insider whistleblower tells friends that the restaurant in fact uses meat delivered from the same meat suppliers used by other restaurants in Cape Town.   The restaurant in question is Carne, well-known as a specialist meat/steak restaurant, which states on its website:  “Dedicated entirely to meat as is evident from its Italian name, Carne SA is a carnivore’s paradise serving a unique offering of the finest cuts of Romagnola beef, Dorper lamb and game, all organically grown on Giorgio’s own Karoo farms.   To test this allegation before confronting Carne, the December statement and an invoice from one of Carne’s largest meat suppliers – Gastro Foods – which supplied about R60 000 worth of meat, including Romagnola “beef T-bone”, “beef prime rib Carne” and “Beef Rump Swiss”, to Carne in December, were checked.  Botes Meat Centre also supplied Carne with meat to the value of about R15 000 in the same month.   We then wrote to Carne owner Giorgio Nava, asking him to comment on the allegation that not all his meat, as claimed on his website and his menu, comes from his farm and that not all of it is organic.   This was his reply:   “The traditional meat suppliers in cape town supply us from time to time with offal ( because we need fresh daily, impossible from the Karoo ) and two traditional suppliers store my carcase when ,my two cold rooms are full. One traditional supplier cuts my meat from time to time when I cannot handle the amount of work. We buy samples of meat from many suppliers to compare regularly with our grass fed meat. Hope my answer satisfies you.  Regards,  Giorgio Nava”!   With a purchase of R 30 000 – R 60 000 per month of beef from Gastro Foods, and about R 15 000 - R 20 000 from Botes Meat Centre, it appears likely that most of the beef served at Carne is NOT from the Karoo, NOR is all of it organic!!!   This is outright dishonesty, unacceptable for any restaurant, and especially for one on the Eat Out Top 20 list.

POSTSCRIPT (30 January)

Since this post was published, Giorgio Nava has called, and explained that he rears beef on his farm in the Karoo, and sells the carcasses to meat suppliers such as Gastro Foods at market-related prices.  They cut these up, and he buys the beef cuts that he serves at Carne back from them, at market-related prices.   This was his written reply:  “Chris I think you’ve got the wrong information. The two butchers you mentioned in your article buy my whole carcases they mature for me they cut for me as I stated before and they sell back to me the cut I need for my menu  as I cannot utilise the whole carcase in my restaurant.”  

This was confirmed by Andreas Reichmuth, the GM of Gastro Foods, who called proactively to support Carne.   HOWEVER, Mr Reichmuth spontaneously volunteered, without being asked, that he delivers ostrich and game to Carne too, which does not come from Mr Nava’s Karoo farm.   Gastro Foods does not supply lamb.

Despite legal pressure from Mr Nava and his lawyer, we stand by our story that not all meat prepared at Carne is from Mr Nava’s Karoo farm, and may not all be organic,on the following grounds:

1.  Mr Nava has confirmed that he does buy in “meat from many suppliers to compare regularly with our grass fed meat”.

2.  Gastro Foods’ GM confirmed on 29 January that his company supplies to Carne game that is not from Mr Nava’s farm

3.  Rossouw’s Restaurants wrote on 10 January 2009 that “….plus some of the meat comes from Nava’s own farm”, implying that not all of it does come from the Karoo farm.

We have requested Mr Nava to provide us with details of the lamb that he uses, and whether it is supplied by a meat supplier, and whether this is done on the same basis as the arrangement he has with Gastro Foods for the beef supply.   We have also asked for organic certification of his meats.  Both requests were denied, and the writer has been referred to Mr Nava’s lawyer.

We are surprised that Mr Nava did not explain the sale of his beef carcasses and buy-back relationship when he was approached for comment prior to the publishing of the post.  He offered no information about his lamb and game supply.   We asked Mr Nava: “I have been told that your website may be misleading in claiming that all the meats that you use are organically produced on your Karoo farms, and that they might in fact be delivered by traditional meat suppliers in Cape Town”.

POSTCRIPT (2 February) 

Mr Nava’s lawyer has written to confirm that Carne has a similar sell/buy-back relationship with Botes Meat Centre as far as his lamb and game is concerned.  He did not address the request for the organic certification.   He also wrote that “Mr Nava considers this matter to be at an end”. 

The controversial claim on the Carne website has not yet been amended.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com 

Christophe Dehosse is a passionate owner of his new Restaurant Christophe in the ‘Skuinshuis’ on Van Reyneveld Street in Stellenbosch, adding further weight to the prediction that Stellenbosch will soon wear the crown of the gourmet centre of South Africa  His restaurant joins an illustrious collection  of restaurants in this Winelands town, which includes Rust en Vrede, Overture, and Delaire Graff. The restaurant opened a month ago.

Dehosse first started cooking at Chamonix in Franschhoek, then was the chef at Au Jardin in the Vineyard Hotel, and moved to Joostenberg Deli nine years ago to join the Myburgh family he has married into, running a good value for money lunchtime restaurant there.  While he was very low key at Joostenberg, JP Rossouw of Rossouws’ Restaurants awarded the restaurant his highest rating of 3 stars, awarded to such greats as Reubens, La Colombe, and Rust en Vrede.  Le Quartier Francais did not even make his 3-star grade.  Christophe speaks with a delightful French accent, and epitomises the French chef.   What reflected his passion was that he spent more time with the patrons, after having done all the main courses, chatting at length at their tables, something rarely seen in restaurants these days.  He even takes the bookings during the day.   Chef Dane Newton of Allee Bleue also understands the art of connecting with his clients.

While his wife continues at Joostenberg, Christophe has set up in the building which also houses a coffee shop, and a décor shop.  The transformation of the part of the building that he uses is almost unbelievable.   It is a two-room restaurant, the entrance section having three tables and the other section almost three times in size, giving the restaurant the choice of where to seat the guests.  Christophe proudly compliments interior designer Liesel Rossouw for the understated yet chic interior.  The subtle green walls, tastefully decorated with beautiful works of art which can be bought, and shocking pink and orange chairs (with 5 colour variations) made from wine barrels especially made for the restaurant to give patrons a comfortable seat during the meal.   The lamps are unusual too – they are made from woven laminated ads, creating an unusual effect.  A simple metal structure serves as the desk at the entrance – slick and simply designed.

It having been a 42C day, and still hot at mid-30C in the evening, all patrons chose to sit outside.   The tables were beautifully laid with white tablecloths, silverware, and glassware, and each table had a fresh rose on it.   A lovely flower arrangement, in white and pink flowers, was the first statement the restaurant made on arrival.  A single palm tree towers above the courtyard, and an almost wild bougainvilla hedge in shocking pink complements the pink and orange chairs.  

Darren is the Manager, and he was very friendly in welcoming us, and patiently answered all the questions.   He is from Birmingham, and last worked at Umami in Stellenbosch.   He served all the tables.

The menu is very simply typed on a piece of paper, and looks unpretentious, and almost contradicts the lovely interior and special food served.   It is short, offering four starter choices: quail salad (R 65), seafood salad (R 65), foie gras with Noble Late aspic (R130), and marinated vegetables and goat’s cheese (R 50).  The foie gras was outstanding, and a surprise was the complimentary glass of Joostenberg Nobel Late Harvest, served well-chilled with it.

Five main courses were Cape Salmon (R 95), yellowtail (R 95), Bouillabaisse (R 110), beef fillet (R 135), and roast duck jambonette (R 110).  The steak was pronounced to be excellent, while the duck was disappointing, probably due to a duck lover’s experience of ‘roasted’ being different to that served.   The dessert choice costs R 45, and was apricot and almond tart, chocolate biscuit, and chilled fresh fruit soup, which would have been ideal for such a hot evening, but space did not allow it.  A cheese selection is available at R 60.   The fruit soup was a berry berry nice lunch the following day.  The menu changes every two weeks.

The winelist is equally printed on white paper, and is unlikely to win a mention in the Diner’s Club winelist awards as far as presentation is concerned.   It is very understated, yet offers a good selection of South African and even some French wines.   A full page is devoted to sparkling wines, Graham Beck supplying the least and most expensive bottles, at R 150 – R 290.   It can also be ordered by the glass, in a price range of R 22 – R 35.  The Joostenberg wines appear in almost every category, as does a brand not commonly known, called MAN, named after three Myburgh ladies: Marie, Annette and Nicky.  Jose Conde’s wines also feature on the wine list, as do Thelema (R 600 for Cabernet Sauvignon) , Klein Constantia, Kanonkop (Pinotage at R 480), Veenwouden (Merlot at R 420), Hartenberg (Shiraz at R 490), Hamilton Russell (Chardonnay at R 350), Paul Cluver,  Simonsig and Villiera.

Restaurant Christophe, Skuinshuis side entrance, Van Reyneveld Street, between Nook Eatery and the synagogue, Stellenbosch,  tel 021 886-8763.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com 

“Cape Town tourism plummets” was the dramatic headline of EyeWitnessNews yesterday, reflecting the decline in tourism this season so far, particularly in the Western Cape interior.

The report quotes Cape Town Routes Unlimited, which it mistakenly refers to as “Cape Town’s official tourism marketing body”, as admitting that “the Mother City is experiencing a dismal year, with the number of visitors significantly lower than in previous years.”   According to the report, Cape Town Routes Unlimited CEO Calvyn Gilfellan has visited Western Cape tourism districts, and received feedback of varying tourism numbers, especially along the Garden Route.

The Whale Cottage Portfolio can also confirm this scenario, with November being a poor month in Franschhoek (32 % occupancy - normally this month is close to fully booked), in Hermanus (66 % occupancy - usually close to fully booked), and in Plettenberg Bay (28 %).   Only Whale Cottage Camps Bay in Cape Town held its own with an occupancy in November of 88%, yet down from 96 % last year.

The festive season period is almost fully booked at the Whale Cottages in Camps Bay and in Plettenberg Bay, the cricket match in Cape Town in early January being a big boost for Camps Bay bookings.   Hermanus is seeing the poorest bookings over the festive season, despite the area having a new Destination Marketing Organisation, but which is just not bringing in the bookings.

South African Tourism’s Global Manager: Product, Hanneli Slabber, states in her Christmas message that this “..has been one of the industry’s toughest years”.  She encourages emphasis on Service Excellence, in that it is the little touches that makes visitors return to a destination and a tourism product.  “What our visitors want in 2010 is something their money can’t buy.  It’s called Service Excellence - and it comes from being professional at what you do, competent in how you do it, and treating people with genuine warmth and respect when you do it” she writes.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com