Whale Cottage Portfolio Blog

The Food & Wine Bloggers’ Club meeting held at Brio restaurant last night was a huge success, with five Haut Espoir wines tasted, and Rob Armstrong of the wine estate and Sam Wilson of Food24 informing and entertaining the food and wine bloggers attending.   There were lots of laughs, and bloggers attending participated in the discussion.  Cape Town was highlighted by Rob as seeing an “explosion” of food and wine writing, mainly via bloggers, which was not evident in other areas in South Africa.

Sam Wilson, Editor-in-Chief of Food24, Woman24 and Parent 24, impressed by doing her presentation using an iPad, which most bloggers had not seen before.  She challenged bloggers to find their “barrier of authenticity”, in that each blogger should define how far one can go, who one is via one’s blog, and how much of one’s self one wants to reveal.  Each blogger should set their own parameters. “How much of you do you want to be?” she asked the bloggers.   She argued for honesty in blogging, and for not following the magazine route of “selling out”, in only writing good restaurant reviews.  She said that Food24 would be following a policy of saying it as it is in their restaurant reviews.   Brad Ball, chef of Bistro 1682, in discussion of restaurant reviews, said that they welcome the feedback from reviews, and act upon it.  He does take the feedback “from whence it comes”, he said.    Restaurant owners and chefs were advised to not respond when they have had something to drink!   Restaurants should contact the clients posting negative reviews, and sort the issue out as quickly as possible.

Sam warned bloggers to not set themselves up as an expert, as one can easily be ridiculed by others.   She advised them to be humble and honest in their writing.  She reminded bloggers to not take their blogging too seriously, and not be too earnest, but rather enjoy it and to blog for fun.   Each individual blogger’s writing will not change the world, and “does not matter in the bigger scheme of things”.   Sam advised that Google Analytics be used to measure the blog’s readership.   Food24 has a special page on its website to provide a platform for 440 food bloggers, with 50000 readers and 200000 page impressions per month.  She advised new food bloggers to join the Blog platform that had been set up for them on the Food24 website, and then to start up their own independent blogs once they have gained in confidence.  Photographs should be captioned and tagged, to help with Search Engine Optimisation (SEO), and should be well-shot in good light.  Headlines should have “Googable” words in them, for SEO.   The most popular recipes posted on the Food24 Blogs platform are for fundamental meals such as chicken pie, macaroni cheese, bobotie, and anything with chocolate in it.   A recent post of a “Braai pie” recipe attracted 10 000 hits for a first-time blogger.  Sam concluded that she no longer sees herself as a journalist, but as a “conversation shepherd”.

Rob Armstrong impressed the bloggers by being himself and honest (as was Sam), and is incredibly tall.  Haut Espoir was bought by his family in Franschhoek ten years ago, and Rob took the bloggers through an informal tasting of his Sauvignon Blanc, Chardonnay, Shiraz Rose (he says they cannot make enough of it), Gentle Giant (named after Rob’s brother) and Shiraz.  Half of Haut Espoir is planted with vines, and the other half with fynbos, over 7 000 fynbos cuttings, representing 600 - 700 species, having been planted.  The goal is to follow organic and biodynamic farming practices, and  Haut Espoir supports the Biodiversity and Wine Initiative.   The winemaker is Nikey van Zyl, and Rob says that he is in charge of sales and quality control, in testing the wines.  He has a personal relationship with his clients (including &Union and Caveau), and personally delivers his wines to them, so maintaining the good relationship.  Rob writes a “Fynbos Friday” post about the wonderful plants they have on their farm.  One can do a Fynbos and Vine Tour with Rob, by making an appointment.   In contrast to Sam, Rob does not know his website readership, and does not really care what it is.  He does however know that they produce 80 000 bottles of wine per year.

It was interesting to hear the Canadian statistic that the average time between buying and drinking a bottle of wine is 17 minutes, meaning that wine drinkers are not ageing their wines any more.   In South Africa the statistic is 72 minutes.  Rob shared that the number of Vignerons of Franschhoek has more than doubled since 2004, and now stands at 54.  Discussions are in place to stretch the new Franschhoek Wine of Origin region, to include such wine estates as Backsberg and Glen Carlou.   Rob is the Chairman of the Vignerons’ Sustainability Committee, a joint action by the vignerons to self-audit their sustainability.  Wine buyers can check the sustainablity of the wines they buy and drink via the new sustainability seals.  Rob is on Twitter, as @Rambowine, while the farm’s Twittering (@HautEspoir) is done by Raoul de Jongh.   Rob was asked whether wine sales had increased due to his blogging and Twitter activity, and he said that he could not quantify that, but that it was easier to sell his wines due to the awareness that had been created for Haut Espoir.

The next Food & Wine Bloggers’ Club meeting will be held on Wednesday 22 September, at the Salt Vodka and Champagne Bar, above Salt Deli and across the road from the Ambassador Hotel in Bantry Bay.  Food blogger Dax Villanueva from Relax-with-Dax and wine blogger Hein Koegelenberg from La Motte will be the speakers.   To make a booking to attend, e-mail info@whalecottage.com.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

In summer I had a wonderful crayfish special lunch at Salt on a hot summer’s day, and wrote a glowing review about it.  A visit to try the winter special lunch of 2 courses for R 140 and 3 courses for R 170 was disappointing, in that it lacked the evidence that Top 10 Chef Jacques de Jager, who was previously at Grande Provence, was in the kitchen or had compiled the winter special menu. 

The hostess Taahira, with a very low cut dress, wanted to seat us in the furthest corner and not necessarily at the window, but our lunch was purely business, and therefore we did not need to be “hidden”.  Being the only patrons initially, about a week prior to the start of the World Cup, we were then allowed to choose any table we liked.  My guest Darren said that the table we chose was the one Daniel Craig sat at in the movie “Flashback of a Fool”, large parts of which were shot in Cape Town.

Darren and I both had the three-course special, and chose a different course each - one has a restrictive choice of two options per course.   A quick page-through the new a la carte menu designed by Jacques was also disappointing, as I expected the creativity that he has become known for, and was recognised by Eat Out as a Top 10 chef in November, would be reflected in the menu.   It was my first visit to the restaurant since De Jager introduced his new menu after taking over the Salt kitchen.  I had expected a heavy French emphasis in the menu, especially as the waiter Michael had told me on my previous visit that the staff were learning all the French terms in the menu - I could only find the French terms ”moules mariniere”, “souffle”, “mussel veloute”, “ballottine”, “ratatouille”, “bouillabaisse” and “parfait” on the menu.

We did not order wine, but one can pay an extra R 25 in total to have the courses paired with a wine per course (Paradyskloof Chenin Blanc 2009, Paradyskloof Pinot Noir 2008, and Vriesenhof ‘enthopio’ 2005), making the meal far better value. 

We were served a choice of two breads: ciabatta and a light wholewheat bread.   An amuse bouche was brought to the table, consisting of pork rillette, truffled pea puree (nice touch of colour on the plate, but too salty) and the cutest looking poached quail egg.

My cream of butternut soup was served exactly how I like it - thick and creamy, and the Gruyere-crusted toast was a lovely match - this was my best dish of the three, yet I missed Jacques’ creative touch.  Darren was happy with his lentil salad with bacon, feta and croutons, which looked very healthy to me, but he felt that it could have done with a dressing to liven it up.

I was disappointed with my braised lamb, probably due to the rich sauce it was served with, which dominated the dish.   The sauce is not mentioned in the menu.   The sweet potato mash it was served with had a pronounced green colour - a bit worrying, as I have never seen it served this green before.  It lacked the taste of sweet potato.  Darren’s cob served on cannellini beans and sauce mittone was another healthy choice (after his lentils), but was too salty, and the carrots and celery were undercooked, he felt. 

My chocolate parfait looked pretty, decorated with two strawberries, the plate decorated with four orange segments.  The menu says that they were marinated, but what it was marinated in was not mentioned.  Darren’s pear frangipani tart was served with cinnamon ice cream, but the pears were not ripe enough and the pastry hard.

Michael was efficient in looking after all our needs, and impressed us when he rolled down an outside blind when he saw that Darren was affected by the glare of the sun.  He only got it wrong when he brought the bill in response to a request for more water, and he asked my how I wanted to pay as soon as he put down the bill, without allowing me to look at the bill first.  Taahira sent a copy of the menu to the table, which I had requested to prevent me from having to write down the menu, in a roll held together with a brown ribbon - a professional touch.

I would find it hard to recommend this Winter Special, due to it lacking excitement, it not reflecting any of the dishes on the standard menu, and it offering far less value for money as a winter special, compared to the 6-course Myoga or the 5-course (plus amuse bouche) Cape Colony specials, for example.   The Salt view and decor is far superior to those of Myoga and the Mount Nelson though.   

The August winter special will offer the following choices: vol au vent or cured beef carpaccio; baby chicken or linefish; pavlova or citrus pudding.

Salt restaurant, Ambassador Hotel, 34 Victoria Road, Bantry Bay.  Tel 021 439-7258. www.saltrestaurant.co.za  Open Mondays - Sundays, lunch and dinner.  The winter special is not available on Friday and Saturday evenings.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

An important match like England versus Algeria deserved a better pub visit than the one to Caprice earlier in the day.   Salt Vodka and Champagne Bar, which opened about 3 weeks ago, and has taken four months longer than planned to open, met the brief.

If I had not known about it having opened, having been told about it by Newmark Hotels’ PR consultant Ian Manley, I would not have gone, as there is no signage outside.   I first tried to enter via Salt Deli, but the entrance is separate, so I entered via an outside side passage.  It is not clear that one must go up the steps, as there is no further signage down the passage, and the initial steps are dangerous, first down a tile step, and then up wooden steps. 

It was a surprise to enter a large bar area, sparsely furnished.   The amazing and charming Manager Aleks Kopertowska came to me and greeted me by name and with a handshake, having taken my reservation earlier in the day.  She did tell me later on that she remembered me from the time that she worked in Franschhoek four years ago.

She seated me with an American brother and sister, who are travelling in South Africa, and Botswana and Kenya thereafter, and were staying at the Ambassador Hotel across the road.   They bravely watched the soccer with me.   Aleks explained that there had been a problem with the ordered furniture, and the lovely white leather chairs appear to be temporary.  We had a very artistic, but very low, table made from white-painted wooden logs bound together, so Aleks organised that a table from the Deli be brought to us, which made eating and writing far more comfortable.   The decor has grey tones in the ceiling, a rich wooden floor, a long bar counter with modern black leather and chrome bar stools, and a large flatscreen TV which is visible to all in the Bar.   There was only one soccer touch in the Bar, but impressed with its stylishness - two beaded soccer ball-shaped holders for the orchids. 

Aleks’ service did not stop.  She offered to show me the special Champagne Room, a beautiful display of chilled bubbly brands, especially the creative Veuve Cliquot display container in orange, which can serve as a ice-bucket at the same time.   She showed me the terrace, which has attractive grey outdoor furniture, modern but classic in design, and in summer one can predict that it will be one of the coolest places on the Atlantic Seaboard.  One can see the sea from it.

Aleks was honest in admitting that the food served at the Salt Vodka Bar currently is from Salt Deli downstairs, as Chef Jacques de Jager is still working on the menu.  Also, the full complement of 15 champagnes and 15 local sparkling wines to be offered by the glass are not yet all on the menu, that I had read about. The Salt Vodka Bar beverage list is beautifully bound in a black leather cover, and reflects the look of the Salt restaurant in the Ambassador Hotel.  The Salt Deli menu is a poor quality photocopy with the Breakfast options (clearly not applicable), and the Light Meals listed.   There are 13 options for the latter, ranging from the soup of the day (a delicious thick butternut soup, with a swirl of cream and sprinkled with bacon and decorated with fresh basil, served with toasted rye bread and butter, excellent value at R35), some salads (R30 for the garden salad), sandwiches, lasagne (R50) and Chicken Supreme (R85).  The butternut soup was so delicious that I asked for a take-away portion for my son working at the Stadium that evening.   Aleks came back to report that I had been served the last portion, but given that I would be at the Salt Vodka Bar until the match finished, she had asked Salt restaurant across the road to make another portion - a continuation of her excellent and attentive service (if only there was more like this in Cape Town!)

The Beverage List offers fifteen vodkas, many costing R 19, and the most expensive is Wyborowa Exquisite, at R38.   The heading “Champagnes” is used for both “South African” and “French” bubbly sub-headings, with five locals (Moreson R50, and Graham Beck Blanc de Blanc and its Brut Rose both costing R95 a glassful, prices on the high side) and eight imported ones (Guy Charbaut Millesime costs R160 per glass, and Veuve Cliquot costs R360 per glass).  The list of wines-by-the-glass is very limited, with just one per variety in general, and not all varieties represented - Bosman’s Rose costs R31, Sauvignon Blanc Waterford Pecan Stream and Springfield Life from Stone cost R33 and R50, respectively, and Waterford Chardonnay costs R63.  The Springfield “whole berry” Cabernet Sauvignon costs R63, a Vriesenhof Enthopio at R55, and Diemersfontein Carpe Diem pinotage (R65) disappointingly are the only three red wines by the glass.    Windhoek Lager and Castle cost R 17;  Millers, Peroni, and Amstel cost R 19; Heineken and Pilsner Urquell cost R22; Savanna costs R21; and Hunter’s Dry R19.  The Americans and I were offered a complimentary glass of chocolate martini, another Aleks touch.

Would I go back to watch another match?  Probably not, as there was little World Cup atmosphere and support.  The Danish team girlfriends, who were staying at the Ambassador Hotel, took over most of the Bar initially, and were not interested in watching at all, talking and blocking the screen. Then some dubious looking ladies (of the night?) came in, and had a loud chat with the two barmen, who talked back at the top of their voices, not caring about us watching the match - I was surprised that Aleks did not address this with her staff.  The barman was more considerate when using the cappuccino machine, compared to his Harvey’s Bar colleague two days earlier, in making less noise on it.   Salt Vodka Bar seems unfinished in terms of its temporary furniture, lack of signage, and lack of menu, probably hastily opened due to the World Cup.   The service is outstanding. 

Salt Vodka and Champagne Bar, above Salt Deli, 34 Victoria Road, Bantry Bay.  Tel 076 728 7487 (Aleks’ cell, no dedicated line upstairs yet). www.saltrestaurant.co.za (website is for the main restaurant in the Ambassador Hotel only - no information about Salt Deli and Salt Vodka Bar on the website).  Closes at midnight on all nights, except Thursday and Friday evenings, when it closes at 2h00.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

An extremely hot summer’s day, as well as a mouth feel urgently requiring crayfish, beckoned the writer to Salt restaurant in the Ambassador Hotel in Bantry Bay, which has been running a crayfish special at R 185 with its sister restaurant OYO in the V&A Hotel for a while now.   There was no cooler way to escape from the heat than lunch at Salt.

Parking is uncomplicated, either across the road from the hotel, or on its roof, and is complimentary if one eats at the hotel.   As the restaurant hostess sat at the computer, meaning that she had her back turned to the restaurant entrance, she did not see the customer arriving.  A yawning waitress attended to the guest but had to go to the hostess to decide which of the many tables could be allocated (only 5 tables in total were occupied)! The waiter Michael came to the rescue, and seated the customer at a table with a lovely cool breeze, and wonderful view onto the ocean.   Later on, the sliding doors were opened completely, and an even cooler breeze cooled one down.   The protective glass barrier can barely be seen, and it looks as if one is sitting at the edge of the door, making this restaurant one of the most spectacular in terms of its location, view and ocean smell.

Michael efficiently took the order for a glass of Colmant Tradition bubbly, at R 59, and agreed to organise that the ordered crayfish be served cold rather than hot.   Cold water was brought to the table regularly, and while the wait for the crayfish was long at 45 minutes, it was worth every minute.  Six small tails of crayfish were served with the most delicious jasmine rice (a bowl of chips was initially brought to the table in error, and one cannot imagine that the restaurant would serve chips with crayfish) and a salad (the only odd ingredient was mozarella cheese, which clashed with the crayfish), and a piquant mayonnaise, a little too strong.  It was the perfect Saturday afternoon lunch.

Other lunch options are salads (caesar salad at R 55); three pasta dishes ranging from R 70 - R 80; four seafood options (mussels R 70, squid R 95, fish and chips at R 115, and fish of the day R 120);  five meat dishes (including burger R 65, chicken schnitzel R 80, and rib-eye steak R 125); and desserts cost about R 55, the most expensive being a three-variation creme brulee at R 85.

The bill was brought to the table efficiently, and Michael was the perfect waiter - no small talk, efficiently answering questions and executing requests.  What is missing is the personal touch - no Manager appeared to be on duty, to check one’s satisfaction with the meal.  This is what differentiates a hotel restaurant from a stand-alone one.

The new chef at Salt restaurant at the Ambassador Hotel, Top 10 chef Jacques de Jager, who recently moved from Grande Provence in Franschhoek, has not yet made himself felt, in that the existing menu is still used.   His new dinner menu will be launched tomorrow evening.   According to Michael, the menu will be in the French cuisine style.

Salt restaurant, Ambassador Hotel, 34 Victoria Road, Bantry Bay. tel 021 439-7258,  http://www.newmarkhotels.com/newmark/salt 

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

Salt Deli, which had a disastrous opening over the festive season, appears to have settled in, and the feedback provided has been implemented, meaning a huge improvement.

The menu has been changed completely, following the feedback supplied (read our initial review here) and the arrival of Jacques de Jager, the new chef at Salt Restaurant at the Ambassador Hotel on Victoria Road in Bantry Bay, Cape Town, who was previously a Top 10 chef at Grande Provence in Franschhoek. 

The biggest change is that cooked breakfasts can now be prepared on site, and these include eggs benedict with bacon (R 45) or salmon (R55), scrambled eggs with smoked salmon (R55), eggs en cocotte - egg cooked individually in cream or butter in a small ramekin (R 45), and savoury ostrich mince (R40).  Further breakfast treats on offer are yogurt, berries and nuts (R 30), bagel and cream cheese (R 20), salmon and cream cheese bagel (R 40), muffins and croissants.  Breakfast is served all day, good news for breakfast fans.  A good cappuccino (R 14) is served too.

The lunch options, which probably are available all the way until the Deli closes at 9pm, include chicken supreme with asparagus salad (R 65), stuffed aubergine (R 60), lamb pita and side salad (R 65), onion and goat’s cheese quiche (R 38), endive, pear and walnut salad (R 40), game terrine (R 65) and a roast beef sandwich (R 65).  I had a tasty lasagne with side salad for R 50, which was not on the menu, but was mentioned.   The lamb pita was dry, and could do with more tzatziki, if there was any in it at all.  A menu board of specials is changed daily, and is additional to the printed menu choice.

A delight for Salt Deli visitors is the large selection and quality of the wines on the winelist - every one of the 12 red wines and 10 white wines is offered by bottle or by glass.   The Bosman Rose costs R 23 per glass, while the most expensive white wine is the Waterford Chardonnay, at R 51.  The reds range from R 31 for a 2005 Waverley Hills Cabernet Sauvignon  to R 55 for a 2006 Ataraxia Serenity blend.  Two Shiraz’s are stocked - 2007 Kleine Zalze and 2006 Andreas.

The star of Salt Deli is the Assistant Manager Cisca, who recognised the guest from the last visit almost two months ago, and came to the table regularly to chat, requesting feedback about the menu and the meal. 

One aspect of Salt Deli that is hidden if one sits outside, is the quality of the bakery items, and the Deli could capitalise on this more in its list of desserts.  The finest tarts (fruit, chocolate, lemon meringue and others) at a mere R 10 each, and the crispiest and lightest pastries (croissants, apple, raisin, danish) at only R 8 each, are fantastic value for take-home treats compared to the expensive ones sold at Voila! in the Cape Quarter.  A good selection of breads is also sold.   The staff dealing with this part of the Deli were exceptionally friendly and accommodating.

Salt Deli has been transformed for the better, and now is well worth regular visits.  In about three weeks the Vodka and Champagne Bar is planned to open upstairs.  Open until 9 pm every day, Victoria Road, Bantry Bay, opposite the Ambassador Hotel. Tel 021 439 7258.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

Salt Deli, a sister coffee shop to the Salt restaurant at the Ambassador Hotel on Victoria Road in Bantry Bay, operated on its second day to total shambles, not being able to cope with being full.   It is a bad reflection on the Salt and Ambassador Hotel brands. 

The Deli upset most of its clients who were not served for up to half an hour, and who sat at tables with dirty dishes.  To make a point, two clients got up and played “waiter”, clearing the outside tables.  Other clients went inside to fetch their orders themselves.  Some just left without being served!

When the Assistant Manager came to take the order, she informed us at 12h00 that the deli had run out of food, and that they were only taking beverage orders.   She was able to organise a croissant with cheese and ham, according to the menu, but it came “deconstructed”, without butter, in that one had to make it up oneself (costing R35!).  The cheese slices looked a few days old and dry.   While we were sitting there, we saw the Rosa’s Bakery van doing a delivery, spoiling the illusion that everything is prepared and baked at Salt Restaurant across the road.

A further disappointment was that no cooked breakfasts are served at Salt Deli at all, as they have no proper kitchen, it just being a “satellite kitchen” to the restaurant, the Assistant Manager explained.

For the amount of money that the Ambassador Hotel must have put into the renovation of the Deli, previously Carlucci’s, in appointing Stefan Antoni as the architect and interior design company, it is a shame that they were so badly understaffed and understocked.   The interior design quirks (a pile of wood with a top is the desk, the flooring is made up of a mixture of slate, wood and tile, and the ceiling in part has a wooden crate look) pale into insignificance when one experiences such chaos and poor service.  No management was visible from the Ambassador Hotel, to assist the obviously new staff in coping with the full Deli.

The menu is disappointing, given that Eat Out Top 10 chef Jacques de Jager from Grande Provence will be joining Salt next month.   Breakfast options are yoghurt and berries, bagel and cream cheese (with or without salmon), muffin and preserve, and smoked ham and gouda croissant (as described above).

Salads range from R 45 - R 65, and include nicoise, caesar, caprese, chicken and salmon.   Three types of wraps are offered, as are three types of unexciting sandwiches, three basic pasta dishes, soup (in summer!), a tart, tapas (including oysters, olives, parma ham and melon, smoked salmon) and cheese, meat and Mediterranean platters.  It was good that the planned oyster and champagne bar upstairs has not yet opened, as this would have caused even greater problems.

The management of Salt Deli should close it until they can train their staff properly, can appoint more staff, and have a better supply of ingredients needed to make the dishes they offer on their menu.   The overall experience as well as menu was a disappointment, relative to the pre-opening hype.   One may say that a new restaurant should not be judged in its opening days, but it should not open if it is not ready to do so.  The opening day had been delayed a number of times in the past 2 weeks.

Response from Neil Markovitz, MD of Newmark Hotels, owner of the Ambassador Hotel, and Salt restaurant and deli: “Thanks for the mail yesterday. Clearly a disaster as you have described. I am told that the lunch service went a bit smoother and a complete post mortem of the days disaster was discussed and analysed in full. Opening on boxing day was clearly not the best idea, but then again opening on in December was always going to put us under tremendous pressure.   Absolutely no excuse though and I apologise for the experience. We will get it right.   There is a problem on the that side of the road with extraction at the moment and the hence no cooked breakfast. This is something we are working on but a bigger problem to solve.”

Salt Deli, Victoria Road, Bantry Bay, tel 021 439 7528.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

Cape Town and its surrounding towns are seeing a flood of restaurant openings and relaunches, to such an extent that one wonders how they, and all the existing restaurants, will be full when the Festive Season is over.

New restaurants that have opened recently are the following:

*   Kuzina is a Greek restaurant in the Cape Quarter, which opened last weekend

*   Salt Deli opens later this week, in the space that was Carlucci’s in Bantry Bay, across the road from the Ambassador Hotel and its Salt restaurant.   Its interior is Stefan Antoni designed, with an eclectic flooring mix of slate, wood and tiles, and an eyecatching desk which looks like a pile of wood.  It has a staircase to an upper level, and the deli will serve oysters and bubbly.  

*   Eight has just opened at Spier outside Stellenbosch

*   Waterkloof restaurant opened 2 weeks ago at Waterkloof wine estate in Somerset West - read our review here

*   Vaudeville opened as a supper club in the city center a week ago - its show is outstanding, but it needs work on the menu and food preparation - read our review here

*  The Grand on the Beach has only recently received its liquor licence, and is fully booked for dinners 2 weeks ahead.  Lunch bookings can be made more quickly.  The newest of the three Grand Cafe’s, it is located on the beach between the Water Club in Granger Bay and the V&A Waterfront.

*  Truth.coffeecult is a new coffee shop and roastery, and has opened in the hard-to-find Prestwich Memorial center on the corner of Somerset and Buitengracht Streets, owned by David Donde

*   Warwick’s gourmet picnics, designed by chef Bruce Robertson, opened at the beginning of the month on Warwick wine estate outside Stellenbosch

*   Jardine at Jordan opened on the Jordan wine estate outside Stellenbosch at the end of last month

*   Camil’s opened in the Cape Royale Luxury Hotel in Green Point last month - read the review here

*   DeliCATessen has opened at Tokara wine estate in the Helshoogte Pass, and is owned by Tokara owner GT Ferreira’s daughter

*   Cafe Chic is a new French-style restaurant in a beautifully renovated and chic building on Breda Street in Gardens. Read the review here 

*   Bistro 1682 has opened at Steenberg wine estate in Constantia.

Restaurant relaunches include the following:

*   Sapphire is a new bar serving snacks, redecorated and renamed from the previous Baraza, next to Blues in Camps Bay

*   St Yves is the new nightclub in the place of Ignite in Camps Bay, above Pepper Club on the Beach

*   Pepper Club on the Beach is the new restaurant previously called Summerville in Camps Bay, above Paranga.   It is linked to the Pepper Club, a hotel/apartment block opening in the city centre (on Pepper Street) in February. It will offer Pepper Club hotel clients changing rooms, when they return from the Camps Bay beach.  Dinner Dance ”in the tradition of grand Old Hollywood” is offered on Friday and Saturday evenings.  The Group Executive Chef is Michelin-starred Carsten Kocke, who has 30 years of experience in Germany.   The menu contains a selection of starters such as Avocado Ritz (R 79) and Lobster Cocktail (R 98); crayfish, prawn and avocado, and Caesar salads; seafood dishes such as salmon, calamari, and prawns; steaks at around R 120 for 200 grams - R 165 for the beef fillet, as well as ostrich game, curry, and duck; pasta dishes ranging from R 70 - R 189; and desserts.  

*   The Raj in Camps Bay has taken over from where the Gateway to India restaurant was in The Promenade in Camps Bay, taking over the furnishings of the restaurant as well.  The Raj has sister restaurants in Johannesburg.

Other restaurant news is the following:

*  Top 10 Eat Out chef Jacques de Jager is moving to Salt restaurant at the Ambassador Hotel in January, leaving Grand Provence just 2 months after winning the Top 10 accolade.  This is the second time that a chef has left Grande Provence soon after winning the Top 10 award - Peter Tempelhoff left even sooner after his win in 2007, joining the McGrath Hotel Collection.

*   Table 13, a lovely breakfast and lunch venue inside the T & Co furniture and deco shop across the road from the Green Point Traffic department, is offering a 3-course dinner and a glass of bubbly for R 170, for the first time, tonight and tomorrow night.  They serve all day breakfasts, and lovely home-made lunches. Tel 021 418-0739

*   Overture has started its Le Piqnique picnics at Hidden Valley wine estate outside Stellenbosch.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com

The Sweet Service Award  goes to OYO restaurant in the V&A Hotel in the Waterfront, which invited a number of writers to a yummy crayfish lunch, to try out its crayfish special of R 185 for 500 grams (the same offer is available at Salt restaurant in the Ambassador Hotel).  The restaurant has bought a 7-ton pre-allocation of crayfish, giving it 14 000 crayfish tails.   The crayfish is served grilled or cold, depending on the diner’s choice.  It is served with a choice of three sauces: lemon butter, garlic, and peri-peri, and home-made mayonnaise.   The main course was preceded by a most beautifully decorated 5-oyster dish served on a bed of coarse salt, served in 5 styles: dukkah, Bloody Mary, tempura, verjuice and pickled.  The Boschendal Brut Rose’ was an excellent match to the seafood lunch.   The dessert was a beautifully presented cherry and champagne jelly and ice cream with a fine biscuit cup holding a finely chopped fruit salad and served with a Rooibos African Ruby Vermouth made by Klawer Cellars.   The Friday afternoon lunch was the perfect way to end off a busy week.   The OYO name comes from the shape of two plates and a cocktail glass in the middle, a waiter explained.   The service from the waitrons was very attentive.

The Sour Service Award goes to the Minister of Police Nathi Mthethwa for wasting R 235 000 of taxpayers’ money when he stayed at one of Cape Town’s most expensive hotels, The Table Bay Hotel in the V & A Waterfront, for 17 days, while his parliamentary residence was being renovated.  His accommodation included stints in the Presidential Suite when the hotel was allegedly fully booked on some nights, as well as accommodation for 5 bodyguards and 2 officials.  The Minister denied that he had made the hotel arrangements, blaming  “officials in his office”, according to a report in the Cape Times.   He also claimed to not know the high prices charged by the hotel.   A week later The Sunday Independent reported that the same Minister spent R 578 499 at the Hilton Hotel in Durban.   He justified this expenditure as accommodation for a crime prevention roadshow!

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.

The Cape Town restaurant scene has been buzzing this month, with a number of new restaurants opening, and an e-mail exchange creating the biggest restaurant stir ever experienced in the city.

The opening of the Cape Quarter extension on Somerset Road in De Waterkant has seen two restaurants open in the centre to date: Cru Cafe, a restaurant which has created “its own terroir” in the centre, says director Elsie Pells, in serving a selection of 150 wines hand-picked by Pells, a Cape Wine Master.   Voila, an all day breakfast and light meal restaurant, owned by the owners of Wakame, is a friendly addition, with cakes, muffins, croissants, fudge, toffee apples and many more treats prepared on site.   A clever touch is that glass domes presenting the treats are placed upon stacks of cookery books!  Downstairs, at the entrance, is an Andiamo Espresso, which is a sister coffee shop to the one in the original Cape Quarter, but on a very much reduced scale, only selling coffee, ice creams, juices, sandwiches and muffins.  It belongs to the same owners as the amazing Spar Gourmet Food Store at the entrance to the center.   Vanilla will open at the end of the month, and is owned by father and son duo Nigel and Simon Newhouse from Tuscany Beach in Camps Bay.   It will be the lead restaurant in this centre, with 180 diners catered for on two levels.   The chef  Evan Coosner worked at Reuben’s  and Ginja previously.   Kuzina - Greekooking, LAZARI, and BICCCS (Bread, Ice Cream, Cakes, Coffee, Croissants, Sandwiches) are restaurants still set to open in the centre.    To celebrate its opening, the Cape Quarter has organised a Food & Brandy Festival on 13 and 14 November, with Giggling Gourmet Jenny Morris, in conjunction with the Alchemy of Gold (Klipdrift, Flight of the Fish Eagle, Oude Meester, Nederburg, Uitkyk and Van Ryn’s brandies), talking and preparing food all day long.

The talk and tweet of the town has been an e-mail exchange between Cormac Keane, owner of new restaurant Portofino, and a client, who cancelled a 5 pm dinner reservation one hour before time of arrival.  Keane expressed his frustration to the client in no uncertain terms and with true Irish directness.  The client was not happy with the replies he received from Portofino, and made contact with some websites that had written favourable reviews of the restaurant, including WhaleTales.    He also sent it to a hip website called 2oceansvibe, which decided to post the e-mail exchange on its blog, leading to an outburst of mainly critical and at times extremely crass and defamatory attacks against Keane.  On the other hand, many readers of the exchange admired Keane for standing up to an inconsiderate customer, and lauded him for his bold and direct stand. The end result:  the customer has gone into hiding, and has requested that his name be deleted from the exchange on the 2oceansvibe website.  For Portofino, it has meant a fully booked restaurant ever since the e-mail exchange was circulated around the city, reinforcing that there is no such thing as bad publicity!   The WhaleTales’ review of Portofino, which was written shortly after Portofino opened, was offered as a link in some of the website comments, and the review attracted more than 2000 readers in the past week, a record readership.   A vindictive customer tried to show up what he felt was a rude restaurateur, and got more than he bargained for.  Instead of spreading the word to prevent others from going to Portofino, he has done the restaurant the best possible favour by creating wide-spread exposure for it, a bonus for a restaurant which only opened 6 weeks ago, and now has become the best known restaurant in town!   Portofino is not the first restaurant to have told a customer to not return: Le Quartier Francais, Carne, Beluga and Sevruga are known to have done so too!    Carne and Le Quartier Francais are finalists for the Prudential Eat Out Top 10 restaurant awards, and it begs the question whether such poor restaurant customer care should make them eligible for such a sought-after award.  

Another restaurant that is on the Eat Out Top 10 restaurant shortlist is The Roundhouse in Camps Bay, which has demonstrated its arrogance almost since its inception, stating at the outset that its goal is to become the best restaurant in Africa.  A response of the owner Fasie Malherbe to a customer comment on the Eat Out website is a scary reflection of what one might encounter at this ‘Big Brother’ restaurant: “every guest that has ever walked through our door and dined with us is on record to the extent that I will outline your exact time of arrival, what you ate, what you drank as aperitif’s, digestif’s wine that was served to you, the guests comments made on each dish, positive or negative feedback, special dietry (sic) requirements, the guest interaction between staff is noted, what car you drove, whether you smoked or not, how many times you went to the restroom and any other details that we could use to ensure that when you return that we may ensure consistency in offering or if you have complaints as we have here that we have all our ducks in a row and can learn from the ordeal”!

Bruce Robertson, the previous owner of The Showroom, which is where Portofino is now located, has confirmed that the Franschhoek restaurant that he is consulting on is that of La Motte, which is due to open in May.   The wine estate has just opened its new tasting room.   Robertson is also working with Warwick wine estate outside Stellenbosch on their gourmet picnic offering, which will be available from 1 December.  Robertson is also a gourmet food tour guide now, and he led the editor and 8 readers of USA foodie magazine Bon Appetit around the culinary delights of the Cape, including Reuben preparing a meal at Boekenhoutskloof in Franschhoek; a winepairing dinner at Grand Roche with Cederberg Wines; a malas tasting at Paul Cluver matched to organic farm foods; a seafood braai paired with Hamilton-Russell wines at Birkenhead in Hermanus, with the Southern Right whales frolicking in the ocean as a backdrop; and an interactive Cape Malay cooking demonstration with Cass Abrahams and paired with L’Omarins wines. 

OYO, the restaurant in the V&A Hotel in the Waterfront, is offering a crayfish special at R 185 for 500 grams.  A choice of hot or cold crayfish is offered.  Sister restaurant SALT at the Ambassador Hotel in Bantry Bay is also offering this special.

Alle’e Bleue wine estate has opened its beautiful top class winetasting room, and has a new outside courtyard restaurant seating about 80 linked to it, serving only five options:   Flammkuchen, Bobotie, a cheese platter, a chicken/spinach salad and a mixed grill.

Delaire Graff has made three changes after only being open for four months:  its prices have increased, its staff have changed, losing their exceptional Maitre’d, and their menu has changed.   Read a report on the latest visit here.

New Italian restaurant Alla Posta is to open at 51 Kloof Street shortly.  It will not only offer Italian delicacies, but also Italian furniture, decor and books, and show Italian movies.

Two new restaurants are set to open in Franschhoek soon, both owned by one of Franschhoek’s largest retail and hospitality landowners Robert Maingard.   In the old station building once hosting the Tourism Bureau, a sports bar is set to open, while a creperie should have opened a few months ago already close to the Huguenot Fine Chocolate shop.   A Franschhoek branch of Gelato Mania, which already exists on Somerset Road, in Green Point, opened recently and is tucked away alongside Col’Cacchio.

Chris von Ulmenstein, Whale Cottage Portfolio www.whalecottage.com

Salt restaurant at The Ambassador Hotel has a most apt name, with its close proximity to the Atlantic Ocean in Bantry Bay.   Earlier this week the restaurant hosted a most successful food and wine pairing gourmet evening, in conjunction with Dalla Cia wines and grappa.

The Dalla Cia Sauvignon Blanc 2008 was served on arrival, followed by the Dalla Cia Chardonnay 2008 to accompany a most delicious goats’ cheese and butternut rotolo.   The Dalla Cia Giorgio 2006 accompanied a roast quail, served with mushroom polenta.    The main course was an excellent springbok pie in a fine two-coloured pastry, served with Dalla Cia Cabernet Sauvignon 2006.  The pannacotta included grappa, and was served with the Dalla Cia Grappa.   The wine offering was generous, with a top-up served per variety, and the evening was good value at R 350 per head.

The nicest part of such an evening is the wonderful company one is lucky enough to enjoy.  George Dalla Cia, and his charming Italian wife Elena, was a gracious host, and his distributor Mark McCarthy, and partner Tanja Schuermann, exchanged interesting information about new restaurant openings, and wine news.   Lauren Newhouse, from the hotel’s PR company, was an entertaining and bubbly table companion.

Whale Cottage Portfolio: www.whalecottage.com