The Sweet Service Award goes to Twitter, and to Tweeters in Christchurch in New Zealand, as well as in Japan, who kept the world up to date regularly with first hand information about the latest developments in the aftermath of their recent earthquakes and subsequent disasters.
The Sour Service Award goes to Naashon Zalk and Facebook. Last October we posted a warning to other guest houses on Facebook about the attempt by Zalk (and his House & Leisure editor wife Naomi Larkin) to first defraud us in regard to payment for a booking, and then reneging on the booking by walking out on arrival. Zalk complained to Facebook, and the post was removed by them then. We did not post any further content about Zalk in the past six months. Recently we switched to the ‘new’ Facebook, and a band of photographs and logos appeared above our wall without our influence or doing. Zalk must have gone back to Facebook to complain about this too, and Facebook removed our Whale Cottage Portfolio Facebook page without warning or requesting an explanation from us. No amount of pleading and explaining from our side would sway Facebook to re-instate our Facebook page, meaning a loss of two years’ worth of Facebook posts. We have created a new Facebook page.
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at email@example.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.