The Sweet Service Award  goes to Leaves Exclusive Guest House in Rivonia, and is nominated by a Capetonian who prefers to remain anonymous.  She justifies her nomination for the guest house, which her husband uses on business trips to Johannesburg, as follows: “Just to inform you  and your readers of the superb facilities at Leaves Exclusive Guest House in Rivonia, Johannesburg. The owner is Sue Olivier and together with Thandi, her assistant, they convey that nothing is too much trouble. There is a complimentary carafe of sherry; DSTV; CLEAN linen; a huge bath and shower; heating in the bathroom; gown and slippers; exquisite breakfasts even for vegetarians, and so on… It really makes visiting Joburg pleasant! It is also incredibly reasonable. The contact details are: Leaves, 25 River Road Rivonia, tel 011 803 9332/9339 or 083 635 6489. www.leaves.co.za 

The Sour Service Award  goes to the V&A Waterfront, for running a competition, advertised in the Cape Argus, encouraging one to “Get away with the V&A”, with a prize offered of a trip for two persons to the Royal Livingstone Hotel in Zambia.  It is marketing madness to market an accommodation property in another country, when the local tourism industry is in dire straits.  Surely the V&A Waterfront company should be proudly Cape Town, and even more so Proudly Waterfront, and offer prizes for accommodation at the four and five star hotels in the Waterfront?! 

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.